Eversure Car Hire Excess Insurance Reviews 925

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 688 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its user-friendly experience, competitive pricing, and straightforward website. Many people found the process of obtaining coverage to be quick and easy, appreciating the value for money and the peace of mind it provides. While the majority of consumers are satisfied with the claims process, describing it as hassle-free and professionally handled, some people noted that they haven't yet needed to make a claim and are reserving judgment. A few other people also felt that the website could benefit from expanded functionality, such as including payment methods and claim processes, and some encountered minor technical issues during their experience.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the website... See more

Price

Consumers find price to be positive, often describing it as excellent, attractive, and competitive. Many... See more

Website

Users describe positive interactions with the website, finding it easy to use and navigate for booking and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the efficiency and ease of the... See more

Claim

Clients share ambiguous opinions on claim experiences. Many reviewers express satisfaction, noting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend this company. Unfortunately I had damage to a rental car. The whole process took less than 2 weeks to get sorted. I was then expecting my insurance to go sky high but there was a very... See more

Company replied

Rated 5 out of 5 stars

Really good experience - have used them for a few years - way cheaper than paying a day rate with the car rental companies and if you get an aggressive company which seeks to gouge you on "damage on... See more

Company replied

Rated 5 out of 5 stars

Very straight forward process. When adding family members, however, you should specify if this should include the requestor too. Adding details at the end doesn't confirm who is covered by the insura... See more

Company replied

Rated 5 out of 5 stars

Sorting out cover online was straightforward. The price appeared competitive. Eversure settled a small holiday scratch claim without hassle a few years ago so I'm pleased to continue securing peac... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

About Eversure Car Hire Excess Insurance

Written by the company

When you hire a car, it usually comes with an excess. This is the amount you’re financially responsible for if the vehicle you've hired is damaged or stolen. Depending on the car hire company, this could cost you hundreds or even thousands of pounds.

With Eversure Car Hire Excess Insurance, you can be reimbursed for this cost up to £7,000 following a successful claim. That means you can hire a car with confident in the knowledge that your money stays where it belongs if the vehicle is damaged or stolen.


Contact info

Eversure Car Hire Excess Insurance

Peace of mind when hiring a car with car hire excess insurance!

4.7

Excellent

TrustScore 4.5 out of 5

925 reviews

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Rated 5 out of 5 stars

Clear what your buying and simple…

Clear what your buying and simple options to make an informed purchase

27 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Richard,

We're glad our options made purchasing Eversure car hire excess insurance easy. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy booking experience

Easy instruction, info and booking experience

27 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi,

Thank you for your feedback. It’s great to know the information was clear and the whole booking process felt simple and straightforward.

Kind regards,

Anna

Rated 5 out of 5 stars
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Jeff,

We're glad it was fast and easy to sort your excess cover. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to 'renew' our weekend xs…

Easy to 'renew' our weekend xs insurance cover, no problems with Thrifty Cars accepting it at Toulouse . About to book another week for Majorca trip in couple of months.

20 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Ian,

We’re really pleased to hear that renewing your cover was quick and straightforward. It’s also great to know everything went smoothly during your recent trip. We hope you have a nice time in Majorca!

Kind regards,

Anna

Rated 5 out of 5 stars

We’ve used Eversure for many years

We’ve used Eversure for a number of years for our hire car excess insurance. We found them to be competitively priced, clear on what is covered and very helpful and responsive if you need to use their services for an issue. Highly recommended.

25 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Jeanette,

We're pleased to hear you've had such a positive experience with our hire car excess insurance over the years. We appreciate your kind words about our pricing, clarity, and responsive service. Thank you!

Kind regards,

Anna

Rated 5 out of 5 stars

Consuella

easy to sign up and get peace of mind.

26 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Martin,

We're happy the Eversure website was easy to use and provided peace of mind! Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Excellent Service from Eversure.

Excellent Service from Eversure.
We let our policy auto renew by accident and when we realised and emailed they had cancelled and processed a refund immediately at our request.
Fast and efficient and we will definitely take policies again with them in the future when hiring rental cars

24 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Donna,

We’re pleased to hear that your request was handled quickly and efficiently, and that the team were able to cancel and refund your policy without any hassle.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to use website

Easy to use website, good price (I think!)

26 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Kim,

We're happy our website is easy to use and the price of our car hire excess insurance policies is good. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Helpful people

Had a query re my car hire excess policy, got straight through to a lovely lady who put my mind at ease immediately. No idea if things would be quite so rosy from my point of view if (God forbid!) I have to claim, but so far so good!

27 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Paul,

We’re really pleased to hear that our team was able to put your mind at ease and support you with your query. If you do need to make a claim, our team will be just as happy to help.

Kind regards,

Anna

Rated 5 out of 5 stars

Quick and easy to choose which option I…

Quick and easy to choose which option I needed. Good value for money.

26 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Piet,

We're happy you found our options easy to choose and good value. Thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Good product - good price

Web site very easy to navigate, good product, good price- excellent!

26 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Phil,

We're happy to hear our website was easy to navigate and you found car hire excess insurance for a good price. Thank you!

Kind regards,

Anna

Rated 4 out of 5 stars
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi,

It's great to hear you found it easy to take out Eversure car hire excess insurance and thought our prices were competitive.

Kind regards,

Anna

Rated 5 out of 5 stars

I've given a 5 star rating

I've given a 5 star rating. Sorry but what more do you want 😏

25 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Peter Rudd,

A 5-star rating is perfect - we couldn’t ask for more!

Kind regards,

Anna

Rated 5 out of 5 stars

Extremely easy and simple Web site to…

Extremely easy and simple Web site to use. The Ts and Cs are easy to understand what is covered or not.

25 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Dave,

We're so glad to hear you found our website easy to use and our terms clear. Your positive feedback is appreciated!

Kind regards,

Anna

Rated 5 out of 5 stars

Very simple to navigate

Very simple to navigate

25 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Dave,

We're glad you found the Eversure website easy to use. Thank you for your feedback.

Kind regards,

Anna

Rated 1 out of 5 stars

You put my DOB down wrong and I can’t…

You put my DOB down wrong and I can’t change it on the booking they say they are busy and may take up to 5days it’s not good enough I don’t know wether I am covered or not

25 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Ken,
Thank you for getting in touch and for your feedback. Your details were specified when you purchased cover online, so this must have been a simple typo. We do currently have a 5 day turnaround for administration queries, but we are working as quickly as we can. Soon we will have a self serve portal and you will be able to make these updates and corrections yourself. I have processed this correction for you now and emailed the updated documents over. I hope this has resolved the matter for you.
Kind regards,
Rebecca

Rated 5 out of 5 stars

Easy process and reasonable price

Easy process and reasonable price. Would definitely recommend.

24 May 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Alison,

We're happy you found the process of purchasing car hire excess insurance from Eversure easy and the price of our policies reasonable.

Kind regards,

Anna

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