Very friendly helpful staff, lots of choice for cyclists from bikes, clothing and accessories. Booked a cycle fit following a change of bike, Andrew is always very friendly, helpful and knowledgeable... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service. Good choice of premium apperel that I was looking for. Initial interest ion with in store staff (Oakham) and online chat gave me good guidance on garment sizing. Item I ordered was out... See more
Very welcome responses in phone conversations. Appreciated my thank you when I phoned back to say how very satisfied I was when they upgraded my delivery service to Saturday delivery. All sorted... See more
This company is baller. I love it. Bought a bike in 2021 and have continued to buy from them since. They've got everything at competitive prices. Aftersales support is magic, before sales support magi... See more
Company details
Written by the company
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Written by the company
- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Contact info
37-43 High Street, Hampton Wick, KT1 4DA, Kingston upon Thames, United Kingdom
- 0333 006 8833
- customercare@sigmasports.com
- sigmasports.com
4.8
Excellent
48K reviews
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Great company and great products
26 August 2026
I did click and collect at the Wilmslow…
I did click and collect at the Wilmslow store. I ordered the wrong thing took it back and got a price match for the item I wanted. Lady in store was nice and helpful
26 August 2026
Really easy to order and deal with.
25 August 2026
Great site and product description
Great site and product description. Very good customer interaction when I have contacted the team at Sigma in the past. I repeatedly return to them for the reason they are the market leader. The NHS discount is also gratefully received. Thank you team Sigma!
25 August 2026
This company is baller
This company is baller. I love it. Bought a bike in 2021 and have continued to buy from them since. They've got everything at competitive prices. Aftersales support is magic, before sales support magic also to be fair, they can answer questions about components etc. Keep up the good work.
25 August 2026
Purchased online. Delivered on time to spec.
Purchased online. Goods delivered on time and to spec.
24 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Unacceptable order
£145 online order arrived in an unacceptable state. Clearly worn, stained, smelly and package with no care.
25 August 2026
Reply from Sigma Sports
Hi Charlie,
Thank you for taking the time to leave your review.
I'm sorry to hear that your order arrived in such a condition. Checking our stock logs, this came directly from our supplier and was then shipped to you, so this is worrying and something we will raise with our supplier.
I can see that you have already reached out to us and are sending your item back to us. Once received, we will issue your refund straight away.
Many thanks,
Chris
(Customer Care Manager)
Good price and fast delivery as always.
24 August 2026
Amazing service
Amazing service. I ordered my trek boone online at 11:30am on Tuesday and it arrived at 08:10 am the next day on Wednesday. I couldn't believe how quickly they got it to me. Great service, I would definitely recommend 👌 👍
25 August 2026
Item delivered in good time and as…
Item delivered in good time and as advertised. No issues.
25 August 2026
Very good seller
25 August 2026
No problems
Bit of a wait for order to arrive but arrived before specified time so new what I was getting.
25 August 2026
Reply from Sigma Sports
Hi Helen,
Thank you for taking the time to leave your review.
I'm sorry to hear that your order took longer than expected to arrive. We did advise that your order was expected to be delivered on or before the 28th. After checking your tracking, I can see that your order was delivered on the 27th. I am glad to see that we managed to exceed the estimate given.
If there is anything further we can assist with please do reach out.
Many thanks,
Chris
(Customer Care Manager)
Excellent, friendly service
Simply excellent, friendly service from everyone. My order was quick and I was kept updated by personal emails.
24 August 2026
Great product and knowledgeable sales…
Great product and knowledgeable sales team at the Oakham store
21 August 2026
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