Deana is a literal angel in human form. She navigated me through every step of my insurance plan down to the letter & helped me cancel my old policy. She has me locked in at $242.24 & i couldn't be ha... See more
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Serenity Insurance is a unique insurance agency primarily focused on serving the specialized insurance needs for drivers with alcohol related offenses. Serenity will shop around so you don't have to. We have been the SR-22 specialists for over 25 years.
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125 S Stevens St Suite 500, 99201, Spokane, United States
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Replied to 100% of negative reviews
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It was nice to work with Kim. She was very knowledgeable and courteous to my needs for insurance and I really appreciate the way the whole process went.

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The Personnel I dealt with were very professional and easy to understand and answer questions I had.

Reply from Serenity Insurance
The man I talked to, Morgan Rosalez, was very jovial in starting me out, and said he’d be available to me for any questions. But when I called with questions about the policy, he didn’t answer and didn’t respond to my phone messages asking him to call me. So I called your main number and got fabulous service, two different phone calls, as I remember, and each time the woman who answered showed enormous patience and walked me through the process step by step!

Reply from Serenity Insurance

Reply from Serenity Insurance
They gave me a very cheap rate followed by Awesome Customer Service by Ms.Deana! I Thank you guys so much for the opportunity to do business with you Guys! May God Bless You Guys and your company!

Reply from Serenity Insurance
Haliey has been my agent. She has went above and behond my expectations. I worked in the car industry for many years. That being said have delt with alot of insurance companies.
She is very personable and knowledgeable.
Thank you for such great work. This was the first company I called for a quote. She made it fast and painless. Great company so far.

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Morgan walk through Getting a good deal.it is satisfactory and a good quote.

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My agent was super knowledgeable and she was very fast and made it easy and convenient !!!
I highly recommend this company to everybody.
Even with the broker fee.
It was still cheaper than gone anywhere else!!!!

Reply from Serenity Insurance
What made my experience great was the insurance representative I had and how fast and easy the process was

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Reply from Serenity Insurance
This insurance is the best . The agents name was Haley and she was wonderful. Very polite, very professional.

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Paul was a great help and gave great advice and steps to take.

Reply from Serenity Insurance
Very helpful and great to talk with explained my situation and got it done thank you so much

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Easy getting insurance and great customer service. They worked with your situation and handled with great expertise. Thank you!

Reply from Serenity Insurance
Friendly service and they work with you to give you the best rate

Reply from Serenity Insurance
The coverage was well explained. I was eligible for some discounts and able to process the whole transaction with one call.

Reply from Serenity Insurance
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