Deana is a literal angel in human form. She navigated me through every step of my insurance plan down to the letter & helped me cancel my old policy. She has me locked in at $242.24 & i couldn't be ha... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Paul was great at assisting with all my needs. Personable + Professional>> GREAT combo! I'm happy I allowed myself to take a chance and receive some assistance with finding my newest insurance policy.... See more
Company replied
11 years with USAA and they just kept raising their rates to the point of no return. Guess they are more proud of getting rich than they are of military veterans these days so I found Serenity and swi... See more
Company replied
I'm new, so... What was nice was the people I first contacted actually knew what I was asking and answered my questions! All went well and for a better price than my "old" insurance that I had for 25... See more
Company replied
Company details
Written by the company
Serenity Insurance is a unique insurance agency primarily focused on serving the specialized insurance needs for drivers with alcohol related offenses. Serenity will shop around so you don't have to. We have been the SR-22 specialists for over 25 years.
Written by the company
Contact info
125 S Stevens St Suite 500, 99201, Spokane, United States
- 800-774-0520
- info@serenitygroup.com
- serenitygroup.com
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great customer support
Very pleasant experience with Deana who helped me set up extra insurance coverage to get me back on the road. She kept in contact via text and email and made sure I was within the deadlines and all the paperwork was in order.
16 June 2026
Reply from Serenity Insurance
Thanks for the great review!
I like the fact that this insurance is…affordable
I like the fact that this insurance is cheaper than some of the other insurance I've had before
24 June 2026
Reply from Serenity Insurance
Thanks for the great review!
I just received my packet of…
I just received my packet of information, everything looks in order, if I have any questions I will reach out to my agent. Thank you
29 June 2026
Reply from Serenity Insurance
Thanks for the great review!
Best Around!
Kam was awesome! Made my whole experience so easy and he found me the best rate ever! Thank you!
15 June 2026
Reply from Serenity Insurance
Thanks for the great review!
Reply from Serenity Insurance
Thanks for the great review!
Deana is a literal angel in human form
Deana is a literal angel in human form. She navigated me through every step of my insurance plan down to the letter & helped me cancel my old policy. She has me locked in at $242.24 & i couldn't be happier with my coverage. How ever much she is getting paid. Triple it. She's incredible. Sweet & completely down to earth yet professional.
27 May 2026
Reply from Serenity Insurance
What an awesome review, thanks!
Reply from Serenity Insurance
Thanks for the great review!
Reply from Serenity Insurance
Thanks for the great review!
Reply from Serenity Insurance
Thanks for the great review!
Reply from Serenity Insurance
Great to hear!
Reply from Serenity Insurance
We like to hear that!
Paul was very helpful and I did not…
Paul was very helpful and I did not feel like I was being sold to at all. He informed me and was patient with my requests and questions. I valued information and clarity for me and I feel reassured with my insurance provider for the first time ever in my life!
11 June 2026
Unprompted review
Reply from Serenity Insurance
Thanks for the great review!
You guys are willing to work with…
You guys are willing to work with people and not just turning us around.. giving a person a chance to show change
29 May 2026
Reply from Serenity Insurance
Thanks for the great review!
Knowledgeable and excellent customer…
Knowledgeable and excellent customer service very helpful great price. It took no time to get my SR-22
19 May 2026
Reply from Serenity Insurance
Thanks for the great review!
Very friendly and helped me get the…
Very friendly and helped me get the right and cheapest insurance.
21 May 2026
Reply from Serenity Insurance
Thanks for the great review!
Reply from Serenity Insurance
Thanks for the great review!
Reply from Serenity Insurance
Thanks for the great review!
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