World of Books - Sell Your Books Reviews 

96,131
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 11,492 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the selling process remarkably easy, efficient, and straightforward, appreciating the convenience and reliability of the service. Many highlight the promptness of payments, with funds often received quickly after items are processed, and praise the overall service for its effectiveness and clear communication. However, some people mentioned that prices offered for books can be low, especially for newer or valuable items, making it difficult to achieve a desired payout. A few other people also felt that items were rejected, leading to issues with payment or return of books.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many finding it an easy way to sell unwanted books... See more

User experience

Users describe positive interactions with user experience, consistently finding the process of selling books... See more

Payment

Customers consistently note positive experiences with payment, highlighting the simple process, prompt... See more

Service

Reviewers highlight positive aspects of service, with many consistently reporting good experiences and... See more

Price

Consumers find price to be ambiguous, with some reviewers praising fair pricing, good prices, and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very concise and reported on every bar code entered. Sadly a vast amount of the DVDs were not accepted due to World of Books having plenty already but their packing instructions and payments were ext... See more

Rated 4 out of 5 stars

Easy to scan books to check their value and free collection by DPD was great. However I didn't get the expected value for my books - I received a message to say that 3 books were missing from my pack... See more

Rated 4 out of 5 stars

The process was a 5 star but communicating with the company was 1 star. The AI chat would only allow certain topics and there was no place to leave comments, though it did indicate you could. Would su... See more

Rated 4 out of 5 stars

Identifying books is a cinch using your scanning app, making the process verry easy. And the mailing process is equally simple, convenient and quick. I do wish that the price you pay for books was... See more


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4.3

Excellent

TrustScore 4.5 out of 5

96K reviews

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4.3

All reviews

(96,131)

11,157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sold 5 low value books

Emailed me prepaid mailing label. Took a few days longer to get there and processed than expected, but fast payment once processed.

10 July 2026
Rated 5 out of 5 stars

It’s easy to sell some books I no…

It’s easy to sell some books I no longer need or want. I wish you had more details like for instance if a book was a first edition and signed by the author. I would expect more for a book of that type so I hold back those types of books from your service. Scanning the code does not tell you it was signed by the author.

9 July 2026
Rated 1 out of 5 stars

I have now sold twice to World of…

I have now sold twice to World of Books. The first time went great and I received a Promo Code bonus...I definitely thought this was going to be a helpful, convenient way to declutter some of my bookshelves. The second transaction went horrible. I had a total of 24 items to sell and one of those was a brand new curriculum set (Kindergarten Math). The total they gave me prior to me shipping my books to them was $40 and some odd cents.......ended up they paid me $15.27. The BRAND NEW curriculum set alone was quoted worth $19.07 and then, they decide to pay me a measly $15.27 for 24 items???? I'd rather have just donated them to someone who can use them that have World of Books steal them from me. Of course, when I reached out to them (before my payment was sent) they gave me the run around...."your transaction is already processed...there's no way I can help now." So, in short.....if you feel like being robbed....and if you're not opposed to your initial offer being cut in more than half...sell to this company. Otherwise, I'd save myself the headache of dealing with these thieves and just donate them to your local Little Lending Library.

12 July 2026
Unprompted review
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

Thank you for sharing your feedback. We are truly sorry to hear about the disappointing experience you had with your second transaction. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you.

All the best,
Sell your Books

Rated 4 out of 5 stars

Identifying books is a cinch using your…

Identifying books is a cinch using your scanning app, making the process verry easy. And the mailing process is equally simple, convenient and quick.
I do wish that the price you pay for books was a few pennies higher, as some of the books are priced at .08 to .11 cents. This makes reaching a mailable box of about $10.00 a difficult reach and discourages further gathering of books.
All in all, a very good and very easy process.

10 July 2026
Rated 4 out of 5 stars

One of the best apps for re-selling books

Easy to use. Some other apps will read the isbn. That’s helpful when there isn’t a bar code. Of course I wish they accepted more books or paid a little more. The shipping & labeling process is very easy.

10 July 2026
Rated 5 out of 5 stars

Straightforward to sell.

Easy to sell these books, just tricky to find a box the right size in order to pack them.
My books are all kept in good condition so it's lovely to pass them on to someone else in the same way that I've bought from World of Books.

3 July 2026
Rated 4 out of 5 stars

Good service

Convenient handling, good customer service, a great catalog, and fair pricing. Falls short on website interface, but an otherwise reliable service.

10 July 2026
Rated 1 out of 5 stars

Haven’t received payment.

I have contacted customer service everyday because I have not received my payment and each day, the issue has not been resolved. Seems like there is no customer service at all, just a chatbot that gathers the same details day after day and still, I have not received my payment.

16 July 2026
Unprompted review
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We are truly sorry to hear about the ongoing difficulties you've experienced with your payment and the frustration with our customer service. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you

All the best,
Sell your Books

Rated 2 out of 5 stars

Poor trade experience

I submitted books for trade, all in perfect condition. Received notification that one book (the most valuable one) was 'water damaged'. This was NOT true. I complained, and World of Books did reimburse me the value of this book promptly, but will not be using them in future as I have lost trust.

10 July 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We appreciate you sharing your experience and are sorry to hear about the issue with the book's condition assessment. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you

All the best,
Sell your Books

Rated 3 out of 5 stars

Overall quite good

frustrating on the amount of books that won't be acceptable

10 July 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We understand your frustration regarding the number of books that aren't accepted. We are always working to expand our acceptable titles.

All the best,
Sell your Books

Rated 1 out of 5 stars

Think carefully before using...

Four trades completed...first one everything accepted, since then one or more items rejected based on spurious reasons...pages missing (no, checked before sent), things not received (everything counted in and checked against listing)...last trade went from quoted £8.06 to £5.50...think carefully before using...

17 July 2026
Unprompted review
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We appreciate you sharing your recent experiences with us. We are concerned to hear about the discrepancies you've encountered with your trades, particularly the rejected items and the revised valuations. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you

All the best,
Sell your Books

Rated 1 out of 5 stars

Codes don’t work

Offered codes that don’t work. Embarrassing when gave to other people.
I sell books to give funds to pancreatic cancer

3 July 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We are truly sorry to hear about the issue with the codes and the embarrassment it caused, especially given your noble cause. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you
All the best,
Sell your Books

Rated 3 out of 5 stars

A bit disappointed

I sold books several times to World of Books. While I was very happy with the first sales, the last few left me a bit disappointed. Not only the value of the books got really low, the checking process also took much longer

10 July 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We're sorry to hear that your recent experience wasn't as positive as your initial ones. We understand your disappointment regarding the value and the processing time. We appreciate your feedback.

All the best,
Sell your Books

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