World of Books - Sell Your Books Reviews 

96,484
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 11,492 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the selling process remarkably easy, efficient, and straightforward, appreciating the convenience and reliability of the service. Many highlight the promptness of payments, with funds often received quickly after items are processed, and praise the overall service for its effectiveness and clear communication. However, some people mentioned that prices offered for books can be low, especially for newer or valuable items, making it difficult to achieve a desired payout. A few other people also felt that items were rejected, leading to issues with payment or return of books.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many finding it an easy way to sell unwanted books... See more

User experience

Users describe positive interactions with user experience, consistently finding the process of selling books... See more

Payment

Customers consistently note positive experiences with payment, highlighting the simple process, prompt... See more

Service

Reviewers highlight positive aspects of service, with many consistently reporting good experiences and... See more

Price

Consumers find price to be ambiguous, with some reviewers praising fair pricing, good prices, and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very concise and reported on every bar code entered. Sadly a vast amount of the DVDs were not accepted due to World of Books having plenty already but their packing instructions and payments were ext... See more

Rated 4 out of 5 stars

Easy to scan books to check their value and free collection by DPD was great. However I didn't get the expected value for my books - I received a message to say that 3 books were missing from my pack... See more

Rated 4 out of 5 stars

The process was a 5 star but communicating with the company was 1 star. The AI chat would only allow certain topics and there was no place to leave comments, though it did indicate you could. Would su... See more

Rated 4 out of 5 stars

Identifying books is a cinch using your scanning app, making the process verry easy. And the mailing process is equally simple, convenient and quick. I do wish that the price you pay for books was... See more


Company details


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4.3

Excellent

TrustScore 4.5 out of 5

96K reviews

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4.3

All reviews

(96,484)

11,509 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam

I wouldn’t even leave one star! A completed scam!
Said books were missing out of both boxes I sent - which is completely untrue. Have paid me a fraction of what was offered! This is theft!

23 July 2026
Unprompted review
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We are truly sorry to hear about your frustrating experience and that you feel your books were not handled correctly. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you.

All the best,
Sell your Books

Rated 1 out of 5 stars

awful

have regularly sold books to work of books ..however i done a recent trade dropped off books at locker as instructed with QR code….never received a confirmation of drop off ..waited 48 hours no update ..emailed company twice no response ..so no trade no money no response last time i use world of books for buying and selling …awful experience awful non commutative company ….

24 July 2026
Unprompted review
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We are truly sorry to hear about your frustrating experience with your recent trade, the lack of confirmation, and the absence of a response to your emails. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you.

All the best,
Sell your Books

Rated 2 out of 5 stars

‘Missing books’- I’ve traded before without any issues. This time, I’m advised there were missing scanned books. I know, without doubt, the books were included.

I’ve traded before without any problems.

This time, quite a few of my books were noted ‘not included’. I know, without doubt, that these were included.

14 July 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We appreciate you sharing your experience and are sorry to hear about the issue with your recent book trade. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you.

All the best,
Sell your Books

Rated 1 out of 5 stars

Who took my items?

World of Books claims it didn't receive 24 out of the 34 items I mailed in a sealed box via FedEx. I emailed WOB my proof of package delivery as an attachment. This is the second time WOB has lost my items and I wasn't paid correctly. I lost my trust in World of Books. I've been selling WOB my items since 2024. It's a shame items just disappear mysteriously. Seller beware.

22 July 2026
Unprompted review
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We are truly sorry to hear about your frustrating experience with the missing items and the issues with payment. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you.

All the best,
Sell your Books

Rated 4 out of 5 stars

It Was Time To Declutter

Easy to use and navigate the site. The camera function, however, to scan the barcode did not work for me. I was able to get rid of manga that was taking up space. They're brand new and have only been read once, so it's better that they go to someone who will enjoy reading them. Plus, the money earned from it can go to a good cause in my area. Even if the amount was small, every little bit counts.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Process

The entire process was super easy from entering the ISBN number, seeing the amount for each book, and then mailing them and getting your payment. I will definitely use this website again.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy to sell

Easy to sell, courier collected when they said they would, good communication about the progress and payment made swiftly

10 July 2026
Rated 4 out of 5 stars

Easy method of selling unwanted books

This is a great and easy way to sell any books you do not want. The only reason I have not given it five stars is not because of the ease of selling the books but rather the relatively small percentage of books they are willing to buy and the not particularly good prices offered.

However, the alternative, in our case, was either to take them to the dump or try to give them to charity shops. We have found the charity shops have a limited appetite for large numbers of books and so world of books is a great way of disposing of unwanted tomes.

25 June 2026

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