World of Books - Sell Your Books Reviews 

96,071
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 11,367 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the user experience to be very easy and efficient, from scanning books to processing sales. Many appreciated the smooth process, including convenient shipping labels and collection services, making decluttering simple. Reviewers also frequently noted prompt payment into various accounts like bank or PayPal, highlighting the quick turnaround. However, some people mentioned dissatisfaction with the low prices offered for books, sometimes as little as 10p, and that not all books were accepted. A few other people also felt that there were issues with payment discrepancies, items not being accounted for, or lack of communication regarding rejected items.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many finding the process of selling... See more

User experience

Clients share positive opinions on user experience, consistently highlighting the ease and simplicity of the... See more

Payment

Reviewers mention positive feedback about payment, highlighting the ease of the process and swiftness of... See more

Service

Users describe positive interactions with service, highlighting its efficiency and ease of use for selling... See more

Price

People report ambiguous experiences with price, with some finding the offers for most books reasonable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Before you start, be aware that not all books will be accepted for sale - but a useful feature is that they are stored on a 'shelf' and may pop up from time to time so you can add them to your basket... See more

Rated 4 out of 5 stars

It’s nice to have an option to sell directly to a business in bulk, rather than the slower process of C2C. Shipping the books was very easy and they handled the transaction in a timely manner. I wish... See more

Rated 4 out of 5 stars

The experience was great. I liked turning my used books into cash. I would have given 5 stars if more of my books would have actually been purchased and those that did I'd have gotten more than a quar... See more

Rated 5 out of 5 stars

It was easy to scan the books and see the prices. After confirming and agreeing to sell, receiving an email with the mailing label was convenient. I opted for a check to be sent to me instead of a dir... See more


Company details


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4.3

Excellent

TrustScore 4.5 out of 5

96K reviews

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4.3

All reviews

(96,071)

11,069 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

A bit disappointed

I sold books several times to World of Books. While I was very happy with the first sales, the last few left me a bit disappointed. Not only the value of the books got really low, the checking process also took much longer

10 July 2026
Rated 5 out of 5 stars

Very easy to follow process know…

Very easy to follow process know exactly book value and accepted or not. Simple straightforward post and packing method. An excellent way to get rid of unwanted books and receive a bit of cash.

3 July 2026
Rated 1 out of 5 stars

Theft?

I sent 6 books in one box. Securely taped for safety. World of books said they were reviewing them and after one week marked 3 books as "Not Received". This was not possible. They received them all or none at all.

29 June 2026
Rated 5 out of 5 stars

Straightforward process from start to finish

My first experience of WoB Sell Your Books was very positive. The process was simple from start to finish, with the parcel being collected by DPD and the money in my account within the payment deadline. Emails from WoB kept me informed of progress at each stage.
I would definitely use this service again.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Great offer, easy transaction

I am getting ready to move and needed a place to take my nicer books besides the local thrift shop. I scanned a whole shelf of books with two different book selling sites. I received an outstanding offer from World of Books for many of them so it was easy to decide which books to sell and which books to donate locally. Shipping was easy and I was paid very quickly.

1 July 2026
Rated 1 out of 5 stars

DISASTER after DISASTER since the company 'modernised'

NOW after 15 years of working with them on the old model, I am giving up. I have just spent 2 hours putting together, boxing up and preparing to send off a box of about 20 books for c. £6.70. When I hit sell after I had done all this, the value was reduced to £4.41. Since the company has gone to an AI mode - much more difficult to get in touch - it has gone down a precipice and will not survive. I have given a number of 5 star reviews in the past but this is the end. I am not wasting my time recycling to be treated like an idiot. DO NOT WASTE YOUR TIME. Also, the website is now over-complex and causes other problems which, frankly I can't be bothered to go into as I have already wasted enough time on this company which has clearly has the modernisers in to wreck it.

16 July 2026
Unprompted review
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

Thank you for taking the time to share your feedback. We are truly sorry to hear about your frustrating experience and the significant drop in value you encountered. We understand your disappointment, especially after such a long history with us. We regret that our recent changes have negatively impacted your experience.

All the best,
Sell your Books

Rated 4 out of 5 stars

It’s great overall

It’s great overall. I wish you had an easier way to edit and update the book list once it’s uploaded to the site. I had to start over from scratch when I needed to change my list

9 July 2026

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