School Trends Reviews 

1,105
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful and exceptionally friendly staff members who consistently provide great support and guidance throughout the daily ordering process. People consistently appreciate the high quality of the clothing products and the reliable, highly efficient service they receive from the dedicated team. However, some reviewers were not happy with unexpected order delays, long waiting times, and a very noticeable lack of communication regarding delivery updates. A few other people also noted that certain received items had unexpected sizing problems or simply did not completely meet their overall quality expectations.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the durable materials and soft feel... See more

Order

Consumers find order experiences to be ambiguous, as customer opinions vary widely between significant delays... See more

Quality

Users describe positive interactions with quality, noting that the clothing is durable, smart, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing the team as friendly, professional,... See more

Service

Reviewers mention positive feedback about service, noting that the team is friendly, professional, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Surprised to receive a request to give a review. On your website you state that 92% of orders are made a shipped within 7 days. My order was placed 15 June and has not yet been received. Hopefully, it... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic!! I needed a specific item with embroidery for my autistic daughter which wasn't available on the website. Craig completely understood and made everything very easy every... See more

Company replied

Rated 5 out of 5 stars

A named contact at the company is always on hand and contactable to answer queries swiftly. School Trends have been flexible to meet our requirements. Items are good quality, durable and price mat... See more

Company replied

Rated 5 out of 5 stars

We have ordered staff uniforms for our nursery and recently bought hoodies with out logo on and writing on the back. The team could not have been more helpful with my requests and found a new font fo... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

With over 35 years of experience, we are the leading supplier of embroidered and printed uniforms, workwear, and personalised items. We specialise in serving Nursery, Primary & Secondary Schools, and Academies across the UK. Additionally, we provide decorated garments for various business sectors, including Care, Hospitality, Facilities Management, and Sports & Social Organizations. Our reputation is built on delivering high-quality decorated and plain garments at competitive prices.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(1,105)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

The team at School Trends have gone over and above to help process and dispatch my order quickly, so that my daughter has her new uniform for her first day of school. Linda has been very helpful and responds very quickly to email enquiries, she also went over and above to help. Thank you for your help.

11 December 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for your review! We are so glad that we could make sure that your uniform was with your daughter for her first day we know how important that is! We are also thrilled to hear that Linda was able to be so helpful and reply quickly to your enquiries.

We hope to see you use us again soon,
School Trends Team

Rated 5 out of 5 stars

Rachel Chahal

A named contact at the company is always on hand and contactable to answer queries swiftly.
School Trends have been flexible to meet our requirements.
Items are good quality, durable and price matched across the market.
Service from School Trends is reliable. Thank you

11 December 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you for your review! We are pleased to hear that you are happy with the quality and prices that we offer on our garments, we also make sure that all queries are answered as soon as possible with the best answers.

We hope that you use us again in the future.
School Trends Team

Rated 5 out of 5 stars

So helpful

So helpful, responsive and great customer service

10 December 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you for your review we are pleased to hear that you are happy with the customer service you have received from us and that we were able to help you out, we hope to see you shop with us again in the future,

School Trends Team

Rated 5 out of 5 stars

Izzy supplied my Business with some…

Izzy supplied my Business with some embroidered fleeces and hats throughout the process. I cannot find Izzy enough with how easy and understanding personalisation of clothing was. The items have arrived and the top quality I will definitely be using them again.

9 December 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you for your review we are thrilled to hear that you were happy with the help Izzy gave with regards to your fleeces and hats! We are happy that you are pleased with the quality of the garments and we hope that you keep us in mind for any personalisation's you need in the future.

School Trends Team

Rated 5 out of 5 stars

Best account Manager

We have been using and dealing with Tracey @ ST for over 3 years now, she really is the best account manager of all our suppliers, always so helpful nothing is too much trouble.
great quality clothing and speedy delivery even with custom embroidery.

1 December 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for your review! We are so pleased to hear that Tracey has been able to help you out with all your enquiries. We are also happy to hear that you like the quality and delivery of our garments. We hope to see you shop with us again in the future.

School Trends Team

Rated 5 out of 5 stars

Really pleased with the service and quality of the items

We ordered a number of lightweight jackets, fleeces and polo shirts, all delivered promptly, superb quality, easy ordering process and great customer service

1 December 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for your review! We are thrilled to hear that you are happy with the customer service and how easy it is to order from us!
We hope to see you shop with us again in the future!

School Trends Team

Rated 5 out of 5 stars

I would recommend

Great clothing and a great company to deal with always fast replies and very helpful, I cannot fault them.

27 November 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for leaving us a review! We are happy to hear that you like the garments we provide and we will always reply to any queries as quickly as possible, we hope to remain as your uniform provider in the future,

School Trends Team

Rated 5 out of 5 stars

Excellent service from everyone

Excellent service from everyone at School Trends special mention to Linda who always goes above and beyond. Always great quality products nothing ever too much trouble

27 November 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for leaving us a review, we are thrilled to hear that Linda is always happy to help you and go above and beyond, we always do for our customers. We're glad to hear that you are happy with the quality of our products as well, hope to have you as our customer in the future.

School Trends Team

Rated 5 out of 5 stars

Top Marks for School Trends

School Trends have come on board with providing uniform at Clowne Junior School and we couldn't be happier. The service they provide is excellent and nothing is too much trouble. From providing the usual school uniform range to creating bespoke clothing ranges for our school groups with specific designs, they always deliver the goods so to speak. We have been delighted with the service they provide and their customer service is excellent. We have now added a range of staff clothing to our range which has been a big hit.

26 November 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for your review! We are super thrilled to hear that you are happy with the quality of your garments and that we are able to bespoke some of your uniform for you, we will always be as accommodating as possible. We hope to keep supplying you your uniform in the future,

School Trends Team

Rated 5 out of 5 stars

Perfect customer service

Quick shipment of school cardigan. When it arrived the buttonhole was damaged so I got in contact and straight away I had an email saying a new one has been dispatched! Great customer service.

26 November 2025
Unprompted review
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Reply from School Trends

Hi, thank you so much for this fantastic review! we are thrilled that our team was able to provide a quick and seamless resolution by dispatching a replacement straight away. Your kind feedback about
our great customer service means a lot to the whole team!

School Trends Team

Rated 5 out of 5 stars

very quick response to my request

very quick response to my request - new dedicated email very easy to use

21 November 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for leaving us a review! We are super happy to hear that our customer service team were quick to respond to your request, we are here if you have any queries, we hope to continue this working relationship.

School Trends Team

Rated 5 out of 5 stars

Great service

Easy to order, fantastic service and fast delivery, all goods high quality. Thank you.

20 November 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you for your review, we are super happy to hear that you are happy with not just our fantastic service and delivery times but also how easy it is to order from us. We hope you continue using us for your school uniforms.

School Trends Team

Rated 5 out of 5 stars

excellent customer service and efficiency

We have ordered successfully, school uniform items from School Trends for many years. School have always been pleased with the quality and price, and I have been impressed with their customer service and efficiency. PE Admin

20 November 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi thank you for the review! We are so pleased to have you as a customer and we will continue to provide the best quality garments at the best prices for you. We hope to continue our service with you for years to come,

School Trends Team

Rated 5 out of 5 stars

Nursery uniform

We are a Nursery School and have used School Trends for our uniform for many years. We have just ordered fleeces for our staff to wear. We are really impressed with the quality and how the quick the order has arrived! Just in time for the weather changing.

19 November 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you for your lovely review! We are thrilled to hear that you are impressed with the quality of our fleeces (they will definitely keep you cosy!) We are also pleased to hear that your happy with how fast your items arrived with you. We hope to see you carry on being an amazing customer of ours.

School Trends Team

Rated 5 out of 5 stars

Would recommend!

Quick to answer queries and very helpful over the telephone and also on email. Their system had been down and we had an issue with placing an order, but once it was working again, they were very quick to help resolve the problem.

18 November 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for your review. We apologise for the issue you experienced but we are delighted to hear that our team were able to help you with your order. Hope to see you shop with us again in the future.

School Trends Team

Rated 5 out of 5 stars

Very good material of the tee shirts…

Very good material of the tee shirts with the logo and quite quick delivery. Thank you

3 November 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you for leaving a review, we are super happy to hear that you like the material of our t shirts with the logo, and we are very glad that your item arrived with you quickly, we hope to see you shop with us again in the future,

School Trends Team

Rated 5 out of 5 stars

Really reliable and huge helpful

Really reliable and huge helpful. The friendly team also give us great service

11 November 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for your review! We are thrilled to be helping you and your charity any way we can! We hope to work with you for years to come!

School Trends Team

Rated 5 out of 5 stars

Great service and quality

We are a small nursery provider and have been using School trends for the last 5 years. The service and quality is 5 stars along with the competitive pricing . Tracey is always willing to go the extra mile and help with any queries.

6 November 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for leaving us a review, we are so happy to have you as a long term customer and that you are pleased with the pricing and quality of our garments. We do try to go above and beyond where possible so we are pleased to hear that Tracey has done that for you, we hope to continue working together,

School Trends Team

Rated 5 out of 5 stars

Nice quailty

Made to order and arrived quickly. Nice quality too and reasonably priced.

29 October 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for leaving us a review! We are happy to hear that you found the items of nice quality and reasonably priced, we are also very happy to hear that your items arrived to you quickly, hope to see you shop with us again in the future,

School Trends Team

Rated 5 out of 5 stars

Linda was so helpful after my parcel…

Linda was so helpful after my parcel went missing with the courier. After a couple of weeks the parcel was returned to the sender. Linda located and arranged a new delivery of my item.

31 October 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for leaving us a review. We are super happy to hear that Linda was able to help with our parcel we always do make sure that we can try and track parcels and get them to you if there are any delays/redirections. We hope to see you shop with us again in the future.

School Trends Team

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