My Clothing Reviews 23,275

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that items like polo shirts and jumpers are durable, wash well, and maintain their appearance over time. Many appreciate the ease of ordering and the prompt delivery service, often receiving their items quickly and well-packaged. The overall service is frequently highlighted as excellent, with many consumers expressing satisfaction with the entire purchasing process. However, some customers also noted occasional issues with product quality, mentioning items that faded or shrunk after washing, or were thinner than expected. A few people experienced problems with incorrect sizing, receiving items that were either too large or not true to size. Additionally, some reviewers reported delays in delivery, with orders arriving later than anticipated.

What people talk about most

Product

People report positive experiences with product quality. Many customers praise the great quality of items,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the great quality of items, noting... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers praise the quick delivery times, with... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the easy ordering process,... See more

Service

Users describe positive interactions with service. Many reviewers consistently praise the brilliant and... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve ordered from My Clothing regularly over the past 10 years and I’m always pleased with the excellent service and quality of the products. Many of the items are still being worn by younger siblings... See more

Company replied

Rated 5 out of 5 stars

I had an issue with the stitching on my son’s school trousers shortly after purchase. I contacted customer service, and I was really impressed with how quickly and professionally they handled it.... See more

Company replied

Rated 5 out of 5 stars

It's a reliable service for quality and affordable branded school wear. The postage fee is reasonable. Thankfully my items arrived promptly in time for term time. It could be even better if the name t... See more

Company replied

Rated 5 out of 5 stars

Easy to order & quick delivery. The jackets are lovely & a good price, even better with the current discount. Not sure about the fit as I am waiting to give them to my grandchildren when they visit. T... See more

Company replied


Company details

  1. Children's Clothing Store

Written by the company

My Clothing Limited are a family run business that are renowned for delivering its promises. With over 30 years of trusted expertise & experience in providing high quality school uniform. At My Clothing, we are committed to providing you with high quality school uniforms that will last. Products are ethically sourced from a wide range of the finest school wear manufacturers. All of our products are embroidered right here in the UK, using state of the art production processes to ensure that your logos remain vibrant for years. We hold large quantities of stock all year round to guarantee we can provide both logoed and plain uniform within 5-7 days, During busy periods we guarantee your order will arrive within 14 days of ordering. Sign up to our promotional emails to ensure you don't miss out on offers & discounts!!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

23K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Easy to deal with, delivery within a few days - love that the clothing is customised for my sons scout group - would recommend more people do it. thanks, Emma

10 April 2026
Rated 5 out of 5 stars

The best

They responded to my email swiftly and were very helpful. The delivery was fast and seamless. Definitely buying form them again.

10 April 2026
My Clothing logo

Reply from My Clothing

Hi Joyce,

We appreciate you taking the time to share your feedback!

We're happy to hear our team responded quickly and were helpful, and that your delivery was fast and seamless.

We look forward to your next purchase!

Kind Regards
Leanne
My Clothing Customer Service

Rated 5 out of 5 stars

Well made quick delivery

Well made quick delivery which made me come back to order more and will use again

8 April 2026
My Clothing logo

Reply from My Clothing

Hi Mr W Miller,

We're happy to hear that you were pleased with the quality and fast delivery!

We appreciate you coming back to order more and look forward to serving you again.

Kind Regards
Leanne
My Clothing Customer Service

Rated 5 out of 5 stars

My daughters uniform arrived in time.

My daughters uniform arrived in time.
Very clean

8 April 2026
My Clothing logo

Reply from My Clothing

Hi Ammy,

We're happy to hear that your daughter's uniform arrived on time and in good condition.

Thank you for your positive feedback; we appreciate it.

Kind Regards
Leanne
My Clothing Customer Service

Rated 5 out of 5 stars
My Clothing logo

Reply from My Clothing

Hi Savannah

We appreciate your positive feedback!

We are so happy you were pleased with our clothing quality and quickness of the delivery. We work hard to provide you with a service you can be over the moon with.

Kind Regards
Leanne
My Clothing Customer Service

Rated 5 out of 5 stars

Very good quality Tshirt and shorts

Very good quality Tshirt and shorts. I bought one set and was so happy I bought a second set. Thank you my clothing

7 April 2026
My Clothing logo

Reply from My Clothing

Hi Jill,

We're happy to hear that you are very satisfied with the quality of the T-shirt and shorts.

We appreciate you purchasing a second set and thank you for your positive feedback!

Kind Regards
Leanne
My Clothing Customer Service

Rated 5 out of 5 stars

You are so so so magnificent

Great service beautiful delivery friendly courier magnificent packaging quality products are amazing. And fast delivery

9 April 2026
My Clothing logo

Reply from My Clothing

Hi Gulizar,

We're glad you enjoyed your experience! It's wonderful to hear that you appreciated the service, delivery, packaging, and product quality.

Thank you for your positive feedback and for taking the time to share.

Kind Regards
Leanne
My Clothing Customer Service

Rated 5 out of 5 stars

"Best shop ever

"Best shop ever! ⭐️⭐️⭐️⭐️⭐️ Quality is top-notch, great work."

8 April 2026
My Clothing logo

Reply from My Clothing

Hi Cristiane,

We're happy to hear that you had such a positive experience with us!

We truly appreciate your recognition of our team's hard work and the quality we provide.

Kind Regards
Leanne
My Clothing Customer Service

Rated 5 out of 5 stars

I like

I like, very good. Thank you

8 April 2026
My Clothing logo

Reply from My Clothing

Hi Atalmira,

We appreciate your positive feedback; we are so glad you are pleased with your purchase. Your review is greatly valued by our team.

Kind Regards
Leanne
My Clothing Customer Service

Rated 5 out of 5 stars

All clothing there and good quality…

All clothing there and good quality good price

7 April 2026
My Clothing logo

Reply from My Clothing

Hi Thomas,

We appreciate your positive feedback!

We are so happy you were pleased with our clothing quality and prices.

Kind Regards
Leanne
My Clothing Customer Service

Rated 5 out of 5 stars

Always get my twins clothing from here…

Always get my twins clothing from here great service always give you email update on the progress of your order

7 April 2026
My Clothing logo

Reply from My Clothing

Hi Lisa,

We're happy to hear that you consistently have a great experience getting clothing for your twins. It's great to know our email updates on your order progress are helpful to you.

Thanks for your positive feedback!

Kind Regards
Leanne
My Clothing Customer Service

Rated 5 out of 5 stars

Excellent items

2 April 2026
My Clothing logo

Reply from My Clothing

Hi Gaynor

Thank you for taking the time to leave a review!

We are pleased that you love your order and have found it to be excellent.

Kind Regards
Leanne
My Clothing Customer Service

Rated 1 out of 5 stars

I didnt recive the fleeces i order…

I didnt recive the fleeces i order still waiting and nothing.

2 April 2026
My Clothing logo

Reply from My Clothing

Hi Francene,

We are so sorry the fleeces have not arrived. We have a ongoing investigation in regards to the delivery of the order to determine what happened.

I can assure you your order has been collected by the courier ( a little later than should have due to the Easter bank holidays) and they appears to be an issue with the tracking system and this is in the process of being investigated.

Kind Regards
Leanne
My Clothing Customer Service

Rated 5 out of 5 stars

It was delivered at the appropriate…

It was delivered at the appropriate time when needed without stress

1 April 2026
My Clothing logo

Reply from My Clothing

Hi Mr. Mark Kobina Otchere,

We appreciate you taking the time to leave a review!

We're happy to hear that your order was delivered on time and without any issues.

Kind Regards
Leanne
My Clothing Customer Service

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Leanne was amazing and kept me updated on my order. Every bit I have ordered wa great quality. Thank you so much.

1 April 2026
My Clothing logo

Reply from My Clothing

Hi Darren ,

We're happy to hear that you had a brilliant experience with our service! We appreciate your kind words about the quality of your order and the support you received.

Thank you so much for your positive feedback.

Kind Regards
Leanne
My Clothing Customer Service

Rated 5 out of 5 stars

Great delivery time

Great delivery time

31 March 2026
My Clothing logo

Reply from My Clothing

Hi Joanne

Thank you for your review!

we are pleased to hear that you were impressed with our delivery times

Kind Regards
Leanne
My Clothing Customer Service.

Rated 1 out of 5 stars

No Delivery

Our order for three child’s blue school sweatshirts have not been delivered, these were due last week??

2 April 2026
My Clothing logo

Reply from My Clothing

Hi Mr Bell,

Thank you for your review..

We regret to hear that the blue sweatshirts for your child have not been delivered as scheduled. We appreciate you bringing this to our attention. I can see that an member of staff have replied to your email to let you know that due to the bank holidays your order is just waiting on the courier collection.

Kind Regards
Leanne
My Clothing Customer Service

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look