SB Lawyers Limited Reviews 

457
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional legal team for providing exceptionally efficient, smooth, and completely stress-free property conveyancing services from the very start to finish. People frequently note the prompt communication, detailed explanations, and genuinely helpful attitude of the staff during complex residential property purchase transactions. Some reviewers were not happy with the communication, mentioning significant difficulties in reaching team members or getting timely responses to important inquiries. A few consumers also experienced unexpected transaction delays, unanswered messages, and unreturned phone calls while actively trying to resolve issues during their legal cases.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting professional, efficient, and reliable... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are... See more

Response time

Customers consistently note positive experiences with response_time, praising the team for being extremely... See more

Customer communications

Customers had ambiguous experiences with contact. Many reviewers found solicitors accessible, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently used this company as our solicitors for purchasing our first home. Benjamin, Khrystyna and the team was amazing. We needed everything to be handled urgently, and they went above and beyo... See more

Rated 5 out of 5 stars

Alfraz and Soloman managed my case - it was a property sale. All went smoothly - they were both very responsive which is so important in conveyancing (nothing worse than thinking your email has gone i... See more

Rated 5 out of 5 stars

The sale of our Student rental house was handled by Afraz our solicitor and Solomon the conveyancing assistant. The process was handled extremely efficiently by Afraz who took great care to explain wh... See more

Rated 5 out of 5 stars

Amazing experience. Lloyd lake did my conveyancing in a rather complicated property purchase. He kept me updated all the time, and quickly too. I have health issues and I needed a good reliabl... See more


Company details

  1. Law Firm
  2. Conveyancer
  3. Family Law Attorney
  4. Real Estate Attorney

Written by the company

A law firm that has provided legal services for over 100 years in a friendly, no-nonsense, no-fuss way throughout England and Wales at reasonable prices. From Spicketts Battrick Law Practice to SB Lawyers, the name has changed, but we're still delivering the services you and your family have come to rely on.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

457 reviews

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No recent history of asking for reviews

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4.6

All reviews

(457)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

Really helpful

I had a really great experience with SB. Previously I'd been with a different firm trying to get my purchase through, but after 10 months I had to give up and go to someone else, hence why I tried SB instead. And they were a millions times better.

SB couldn't have been more helpful and professional throughout the process, always explaining things when I had questions and answering the phone when I needed them.
Sion, Samantha and Ellie-Mae made it so much easier than the previous firm I was with and because of them I managed to complete in just over 2 months! Much quicker than the 10 previously.

Would strongly recommend SB.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Benjamin is great, cannot recommend them enough

I have had the pleasure of dealing with Benjamin Eaton for many years & I can honestly say we have put all our legal/property manners to him. Benjamin & his team have constantly kept me updated, worked very fast in turning around complex matters and explaining to me in a way someone with no legal knowledge can understand, cannot recommend enough.

1 May 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID! If you value your sanity, AVOID! Constantly having to chase them. Inefficient. They wasted so much time and in so doing, caused a lot of financial & emotional stress. Little empathy for you as the client.

27 April 2025
Unprompted review
Rated 5 out of 5 stars

Selling a house

Process of selling house went very quickly, everything was clear and explained from beginning, Afraz answered every question and was very helpful.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Always helpful

Always helpful, always efficient and time sensitive. As a first time buyer this process can be so overwhelming but with the support of Marie, Adam and Chelsea it was actually very smooth! Would recommend for any first time buyers in the Pontypridd area to really consider going with these!

25 April 2025
Unprompted review
Rated 1 out of 5 stars

Unacceptable Negligence by SB Wales Lawyers

Unacceptable Negligence by SB Wales Lawyers
I must convey my profound disappointment and frustration with the substandard service provided by SB Wales Lawyers (Spicketts Battrick Law Practice). Repeated attempts to establish communication have been met with silence, demonstrating a complete disregard for their clients' needs. This unacceptable lack of professionalism has jeopardized a crucial property chain, causing severe stress and potential financial losses. Such incompetence is a dereliction of their duty as legal professionals. I strongly urge anyone seeking reliable legal representation to consider alternative firms that exhibit the necessary diligence, accountability, and client-focused approach.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend using this firm of…

Would recommend using this firm of solicitors for any conveyancing matters. Benjamin and Khrystyna were extremely helpful and responsive each time I had a query. House sale completed in around 8 weeks. Very happy with service

28 February 2025
Unprompted review
Rated 5 out of 5 stars

I'd like to say a big thank you to…

I'd like to say a big thank you to Khrystyna and Benjamin for the outstanding Conveyancing on the sale of my property.

Communication was excellent throughout!

Very happy with the way things went, will definitely using sb lawyers again in the near future! Thank you so much!

4 April 2025
Unprompted review
Rated 5 out of 5 stars

The team at SB Lawyers were fantastic

The team at SB Lawyers were fantastic, a special thanks to Samantha Cavender-Wilson and Ellie-Mae Harris, you helped me a great deal and it was really appreciated. Communication was brilliant and you were always on hand to answer any questions. My experience was 5 star and I would highly recommend SB Lawyers.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely first-class service AAAAA+++++++

I would like to thank the whole team at SB Lawyers for a no nonsense, trouble free, fast reacting, and extremely diligent services.
During the sale of my property, I had to go to Australia, and the team went out of their way and called me with regular updates at what was a stressful time to me. They unitedly made the whole process a breeze.
I have bought and sold several times over the years and this team is second to none. Thank you

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service by Sam, Ellie-mae and Sion George

Thank you to Samantha cavender-Wilson, Ellie-mae Harris and Sion George for conveyancing for myself and Jack. You have been absolutely amazing though our bad luck with three properties and 9 months of hard/stressful work.

You were always happy to answer questions as and when we needed them.

I’m so grateful we got the chance to work with you all.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I would like to thank sarah tyrell and her team for the excellent service I received she had all of my interests covered which I learned and appreciated and also Kathryn for getting me over the goal post. I would without a doubt recommend the professional caring service of SB Lawyers

28 March 2025
Unprompted review
Rated 5 out of 5 stars

We had a first class service from Elsa…

We had a first class service from Elsa and Sharon from start to finish. We have used them in the past on more straightforward purchases and always had exemplary service, but this purchase was far from straight forward. An auction property (with 28 days to complete), using a bridging loan to purchase and involving solicitors acting on behalf of our lenders who did not seem to understand the meaning of the word ‘urgency’ made this a stressful time (with the potential for high penalty fees for late completion). However, Elsa and her team needed no pushing or reminders to chase or complete paperwork - on a daily basis we were getting precise instructions as result of their constant persistence in chasing down any and all info/documents needed from all parties …..when we needed to submit anything, Elsa confirmed they were submitted within minutes of us providing…or when the lenders solicitors decided to take a holiday just days before our scheduled completion, she harried and chased everyone in her way to ensure we did not lose any time - it’s not overstating the fact that we would not have completed on time without her. We as a company highly recommend.

26 March 2025
Unprompted review
Rated 1 out of 5 stars

Incompetent doesn’t cover it

Incompetent doesn’t cover it. Avoid!!

The conveyancing work done by Rachel Hughes-Lewis was glacial, inaccurate, and tardy, with numerous errors (including my name on the contract!!), almost losing me the purchase.
I only spoke to members of staff twice or thrice, being at the mercy of their automated answering service or sending emails and chasing responses or risking delays in progress spanning over multiple weeks. Rachel failed to communicate being on leave around the projected time of completion, despite being notified when the seller and I hoped to do so, was unable to provide clear guidance for documentation around proof of funds and required repeated and very frustrating reiteration of questions she overlooked over more than a month - I’m not sure she was sure what was, in fact, required and could not provide clear guidance other than saying whether submissions I produced were sufficient or not. I believe that the only reason completion was finally prioritised was the threat of the seller terminating the sale and myself Involving the estate agency who recommended Spickett Battrick, claiming that this would make the process faster. LOL. Six months post sale, I’ve now received a penalty notice from HMRC for late Land Tax Registration and outstanding payment of the penalty - the registration was filed three months late and only half the penalty was paid, despite SB charging a tidy sum for registering stamp duty and land tax on my behalf.

I cannot emphasise enough how poor their service was and I would not be surprised should further issues arise from their incompetence and errors.

AVOID!! Save yourself the trouble of the endless headache of dealing with such a circus.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Julian burton 114elm drive

Great experience from Benjamin and Kristina ,both very efficient and excellent communication,carried out the sale of my mothers house swiftly and professionally and in a timely manner, keeping us informed all the way,would recommend this law firm for house conveyancing

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, would highly recommend

Afraz and Benjamin were both incredibly helpful throughout our house purchase process. There were a number of difficulties that were outside of our & their control but they constantly kept us in the loop with what was happening and were always quick to respond to any enquiries we had.

In particular, when timescales became extremely tight towards the end due to our mortgage offer expiring, Afraz went above and beyond to ensure that we were able to complete on time.

We would not hesitate to use them again in future.

14 March 2025
Unprompted review

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