Ryder & Dutton Estate Agents - Heywood Reviews 270

TrustScore 5 out of 5

4.9

22 Market Place, Heywood, OL10 4NL Rochdale, Greater Manchester, GB


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Rated 5 out of 5 stars

Ryder and Dutton have been great. Right from the start with Fran Whittle valuing the property and giving her advice. And then Jenna Henley who handled the sale to completion, who was amazing and i... See more

Company replied

Rated 5 out of 5 stars

We are in the process of selling my mother in laws house who is in a nursing home. We live 80 miles away and was not looking forward to the experience. However, Ellie at the Heywood branch has kept us... See more

Company replied

Rated 5 out of 5 stars

The staff at Ryder & Dutton took away my stress of moving house! They always kept me up to date with how the sale and purchase were progressing, and were so kind and professional throughout. Thanks so... See more

Rated 5 out of 5 stars

Catherine at the Heywood office was very helpful chasing my Vendors solicitor when he/she was slow to respond. Catherine kept me up to date at every step of the way


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Heywood

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 22 Market Place, Heywood, OL10 4NL, Rochdale, Greater Manchester, United Kingdom

  • 01706 369361

4.9

Excellent

TrustScore 5 out of 5

270 reviews

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Rated 5 out of 5 stars

Ryder and Dutton have been great.

Ryder and Dutton have been great.
Right from the start with Fran Whittle valuing the property and giving her advice.
And then Jenna Henley who handled the sale to completion, who was amazing and is definitely a credit to Ryder and Dutton.
My only issues is the solicitor they advise to use was terrible.

30 April 2026
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Reply from Ryder & Dutton Estate Agents - Heywood

We're happy to hear that our team provided amazing service. We appreciate your positive feedback regarding the sale. We're sorry you had a negative experience with the solicitor.

Rated 5 out of 5 stars

Great communication

We are in the process of selling my mother in laws house who is in a nursing home. We live 80 miles away and was not looking forward to the experience. However, Ellie at the Heywood branch has kept us informed all the way. The house is SSTC within 2 weeks, above the asking price. I'm very impressed.

13 April 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We're happy to hear that the sale process has been a positive experience, especially given the distance. It's great to know we kept you well-informed, and we appreciate your kind words regarding the quick sale.

Rated 5 out of 5 stars

The staff at Ryder & Dutton took away…

The staff at Ryder & Dutton took away my stress of moving house! They always kept me up to date with how the sale and purchase were progressing, and were so kind and professional throughout. Thanks so much for all your help and support, especially to Catherine Salisbury.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Elle was available every step of the way to support the sale assisting in every query from the buyer making the whole process so smooth and easy. Can't rate this company highly enough for how easy they made my life.

8 April 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We appreciate your kind words! We're so glad to hear that the sale went smoothly and that our support made your life easier. Thank you for the positive feedback.

Rated 5 out of 5 stars

Catherine was excellent pushing the…

Catherine was excellent pushing the process when it dragged on a little, always communicating issues and resolving.

10 April 2026
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Reply from Ryder & Dutton Estate Agents - Heywood

We're happy to hear that the process was handled well, and we appreciate your positive feedback regarding the communication and resolutions.

Rated 5 out of 5 stars

They are very helpful and polite

They are very helpful all throughout the process.

8 April 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We are happy to know that we were helpful during the entire process. We appreciate your positive feedback.

Rated 4 out of 5 stars

We recently completed our sale

We recently completed our sale, and while the journey was far from straightforward, I want to recognise Catherine Salisbury at the Heywood branch for her efforts throughout the process.

The transaction took a long time to complete, and the chain was quite complex with several challenges along the way. There were moments when the situation became frustrating and, at times, quite stressful. There were even points where we seriously considered pulling out altogether. However, I appreciate that many of these issues were outside of Catherine’s control, and my frustrations were never a reflection of her personally.

Despite the difficulties, Catherine remained professional, patient, and supportive throughout. She consistently kept me informed of any updates and was always reassuring during uncertain periods. Her communication and persistence helped provide some much-needed clarity and confidence that the sale would eventually complete.

Overall, while the process itself was challenging, I’m grateful for Catherine’s dedication and efforts in seeing it through to the end.

1 April 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We appreciate you sharing your experience. We're glad to hear that our team member's professionalism and support were helpful during a complex sale. We value your feedback and are pleased we could provide clarity and reassurance. Thank you for recognising the dedication to seeing it through.

Rated 5 out of 5 stars

Well done Ryder & Dutton

Well done Ryder & Dutton, they handle the sales process and buying process. There are ups and downs wouldn't expect anything else. Catherine Salisbury treats you with respect and handled the process professionally a credit to you. Thanks

30 March 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We appreciate your positive feedback and are so glad the sales process was handled professionally. We are grateful for your recognition of our team's dedication. Thank you!

Rated 5 out of 5 stars

easy from offer to completion

had a very easy purchase with help of Elle and Tom run smoothly from from offer to completion
always available if i had an questions would highly recomend

27 March 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We're happy to hear that the purchase process was easy and smooth, from offer to completion. We appreciate your recommendation and are grateful for your feedback.

Rated 5 out of 5 stars

Amazing customer service from Catherine

Massive thank you to Catherine, she was amazing from start to finish, she communicated all the way through and answered any questions we had, very grateful x

27 March 2026
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Reply from Ryder & Dutton Estate Agents - Heywood

We appreciate your wonderful five-star review! We are so happy to hear that the communication and support we provided were so helpful to you throughout the process.

Rated 5 out of 5 stars

Professional, Supportive Service from Catherine Salisbury and the Ryder & Dutton Heywood Team

I had a great experience with the Heywood branch of Ryder & Dutton during my recent house purchase. Catherine Salisbury and the rest of the team were excellent, keeping me fully in the loop with clear and timely communication throughout the process.

The service from start to finish was professional, and I'd like to thank the whole team for their efforts.

I would highly recommend Ryder & Dutton their professional and supportive service.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

They kept me informed after some delays…

They kept me informed after some delays and were really helpful during a stressful time.

6 March 2026
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Reply from Ryder & Dutton Estate Agents - Heywood

We appreciate you sharing your experience and are glad we could help during that difficult time. Thank you!

Rated 5 out of 5 stars

Heywood branch

We couldn't thank Tom wiswell and the staff at the heywood branch enough we there support, advice and professionalism has been amazing , we have had a full on roller-coaster with selling our old house and they helped us through no matter what. I fully recommend them 100%
Without them I don't think we would have have gotten through the full process especially when chasing solicitors and buyers for responses and updates.

6 March 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We're happy to hear that Tom and the team provided amazing support, advice, and professionalism during the sale. We appreciate your recommendation and are glad we could help you through the process. We hope you love your new home!

Rated 5 out of 5 stars

All the staff were very helpful and…

All the staff were very helpful and went above and beyond to help with the purchase of the property. A big thankyou to a great team of people.

7 March 2026
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Reply from Ryder & Dutton Estate Agents - Heywood

We are so happy to hear that our team provided exceptional support during your sale. Thank you for recognizing their dedication and hard work!

Rated 5 out of 5 stars

Ryder and Dutton Heywood

Everyone at the Heywood branch were brilliant. Catherine was so helpful and persistent, can not thank her enough. The new home bundle is amazing as well. Can not recommend them enough

29 January 2026
Unprompted review
Rated 5 out of 5 stars

I have recently completed a property…

I have recently completed a property purchase through Ryder & Dutton in Heywood, and I genuinely cannot recommend them highly enough. As first-time buyers, the whole process felt quite daunting at the beginning, but the team — especially Catherine — made it such a positive and smooth experience from start to finish.

From our very first interaction, Catherine was incredibly helpful, approachable, and professional. Being first-time buyers, we naturally had lots of questions about the process, timelines, and next steps. No question ever felt like too much trouble. She took the time to explain everything clearly and thoroughly, which really helped put us at ease and gave us confidence throughout the purchase.

Communication was excellent all the way through. We were kept fully up to date at every stage of the sale, and Catherine made sure we always knew what was happening and what to expect next. Buying your first home can feel stressful simply because of the unknowns, but her consistent updates and transparency made a huge difference.

What really stood out to us was how promptly she responded to emails and phone calls. Every time we reached out — whether it was a quick query or something more detailed — we received a response quickly and with all the information we needed. That level of efficiency and attentiveness is something you don’t always find, and it made the whole experience feel much more manageable.

Catherine truly went above and beyond to ensure everything progressed as smoothly as possible. It was clear she genuinely cared about helping us secure our first home and ensuring the process moved forward without unnecessary delays. Her professionalism was evident throughout, but so was her warmth and willingness to help.

Overall, our experience with Ryder & Dutton in Heywood has been extremely positive. The service we received was professional, efficient, and supportive from start to finish. As first-time buyers, we couldn’t have asked for a better estate agent to guide us through the process.

We would not hesitate to recommend Ryder & Dutton to anyone looking to buy or sell a property — and we’re especially grateful to Catherine for making our first home purchase such a smooth and enjoyable journey.

4 March 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We're happy to hear that your property purchase was a positive experience. It's great to know the team provided such helpful guidance, especially as first-time buyers. We appreciate your kind words and are grateful for your recommendation.

Rated 5 out of 5 stars

Outstanding experience

Where do I begin? Outstanding all the way from the initial contact, valuation and viewings. Everyone at Ryder and Dutton has been professional, responsive and kind. Catherine in particular has been incredible, guiding my mum through a very challenging move... I'm so grateful and can't recommend Ryder and Dutton enough. Thank you.

20 February 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We appreciate your wonderful feedback! We're happy to hear that the team provided outstanding service during a challenging move. It's great to know our guidance was so helpful, and we thank you for your recommendation.

Rated 5 out of 5 stars

Excellent Service

After recently selling my property with Ryder & Dutton, I wanted to highlight the fantastic experience and excellent customer service I received.

Although it took longer than initially expected to find a buyer Tom, my negotiator, was extremely proactive and kept me informed of any viewings or offers never making me feel like my property sale wasn't a priority.

Catherine’s support as Move Manager after a buyer was found, liaising with all solicitors and other parties involved in the chain made what could have been a very stressful experience feel much more manageable.

Overall I cannot fault my experience with Ryder & Dutton Heywood and I would highly reccomend them to others looking to buy or sell a property.

20 February 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We're happy to hear about the fantastic experience and excellent customer service you received while selling your property! Thank you for the kind words.

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