Rangemoors Reviews 219

Fantastic service, we have an older woodburner that needed new fire bricks, just sent them the serial number and they could point me in the right direction as to what set to buy,no pressure. Purchased... See more

I had trawled both Ireland and England looking for spares for my old Franco Belge but had no success until I found Rangemoors. I rang first and was advised by a very helpful man. I ordered the parts o... See more

We ordered new firebricks as old ones had collapsed and within 24 hours of ordering, the new firebricks had arrived, well packed and they fit perfectly. We did not even ask for express delivery and... See more

So the Thursday night before Christmas, the stove decided to buckle the baffle plate. Let it cool overnight, and Friday morning had a look, and ordered a new plate and grate, expecting them hopeful... See more

Dear all. Thank you very much for the fantastic service. The baffles were delivered the day after I ordered them, arrived when DPD said they would and were incredibly well packed. I will use Ra... See more

I needed a new piece of glass for my multi fuel stove after the old one had cracked . I looked online and discovered Rangemoors who had the specific size of glass for my stove . I ordered that with a... See more

I needed a replacement throat plate for a wood-burner that Stovax no longer produce spares for. Rangemoors were able to supply an alternative - at a good price - which I ordered on Sunday and was deli... See more

I managed to order a part for a different version of the Morso Panther I was trying to repair. This was all sorted out over the phone very quickly with the correct part arriving 24 hours later - 2... See more

Received my order in less than 24hrs. Totally unexpected. The part was as described & securely packaged. It was also cheaper than other companies. I have bought from Rangemoors previously and will b... See more

Recently ordered spare parts for our Esse 500 stove. The service fom Rangemoors was excellent. Our order was received within 24 hours. Always have the parts we need in stock. Would highly recommend th... See more

First class service. Highly recommended supplier for spares for old (and I mean old!) Villager stoves! I accidentally broke one of the glass panels and had a replacement with the relevant parts plus... See more

I emailed for advice and they were extremely helpful, even attaching a PDF manual of my log burner. I placed an order for the fire bricks and these arrived promptly and very well packed and are a per... See more

Excellent speedy and efficient service from Rangemoors. I’ve ordered from them twice now and been amazed that my deliveries have arrived the following day. Very rare these days. Their prices are also... See more

Needed a new ash pan for a Morso Squirrel as the last was NOT an official Morso part. Never again will I purchase a non-Morso part. The ash pan is clearly of a superior quality compared to a k... See more

Easy to order, got order next day absolutely over the moon as it was just before Xmas & rear fire brick fell apart. Will definitely use this rangemoors again can’t fault them

I was unsure what model my burner was so e-mailed Rangemoors with description. Ben Clark responded very quickly to my inquiry, identifying my burner and providing a link to relevant spares. The order... See more

Ordered fire bricks for our wood burner they arrived promptly and were very well packaged so no breakages to what are very fragile items. My husband found them easy to fit .Wouldnt hesitate to order... See more

I struggled to find the correct size of firebrick for our Villager stove, and Rangemoors were one of the few suppliers for the firebricks at a fair price. Despite placing the order on Friday afternoon... See more

Rang to order glass on the Thursday afternoon and it was here 9am the next day. Quick fast friendly efficient service , would definitely recommend, and will use again ! Martin Moore , South Wales

I've used Rangemoors on several occasions and have always found them to be an excellent company to deal with. Their prices are good and items are despatched quickly and well packed. I would definite... See more

Reliable source of range and stove supplies. I have an Aga stove and Rayburn range and usually come here for parts. Good selection of components right down to bolts, hinges and glass clips - everyth... See more

I owe you an apology for my recent review, having checked with an independent supplier the correct size rope seal in 8mm which is what was supplied. It should have been stretched taut when fitting. I... See more

The part that I ordered was out of stock, but was delivered promptly once it was in. However there is a little screw that holds the latch in place that is missing off the new handle.

The website made choice ot the correct part easy. The part came quickly and fitted easily.

The glass was as described & well packaged. Downside was that it took longer to be delivered than was stated.

I placed my order for required items,they were dispatched the same day and,arrived following day - before the scheduled date. Items were very securely packaged. Excellent communication, range of items... See more

Easy to order, kept me updated and when I had problem with delivery Samantha was so helpful and nothing was too much trouble. Would definitely use them again and would recommend to friends.

Website easy to use, time to dispatch very quick and staff on end of phone very polite and knowledgeable. Overall a very good response. Log burner is serviced and ready for another 10 years of winter... See more

I have given 5 stars because when the glass arrived it was broken. I sent them CCTV footage of the delivery showing damage to the box before delivery and a photo of the actual glass itself showing the... See more

Our solid fuel stove has lived in our lounge for more than the 25 years we have lived here. I’d replaced a couple of parts, about 15 years ago, and now the Belfort was beginning to show its age -... See more

Great service. I ordered everything to refurbish my multi fuel stove except fire bricks. Everything came very well packaged within a few days. I would use again without hesitation.

I found the item I needed on the website very easily. I ordered it and it was delivered within 48 hrs. A very good company I know because a member of my family used them recently too. I would defini... See more

Good quality spares at a good price. DPD failed to deliver our order but Lee at Rangemoors was very quick and efficient in resolving the issue for us. A professional company that I would recommend.

I phoned to make sure the parts would fit my stove, a very product knowledgeable guy confirmed it. I ordered online at 11am, I had the parts at 11am NEXT MORNING delivered by DPD. You can't expe... See more

It is so easy to order online from Rangemoors where you can buy at very competitive prices. They dispatch orders very quickly and the parcel arrived on time and in excellent condition thank you

A company that I have used before & to be honest I wouldn't go anywhere else. Once an excellent company is found, there's no need to look further. Keep up the amazing work Thank you

What we ordered was delivered quickly and was well packaged. Delivery company they use is one of the best in my opinion. The products are very well made and look forward to using them. Highly recomm... See more

Received clear helpful advice, order was dispatched promptly and received the next day. Everything was well packaged along with instructions for installation, great company to deal with.

Excellent customer service, I phoned up not really knowing what I needed exactly and the staff were amazing at sorting out what was required and the delivery was super fast from one end of the country... See more

Very easy to use their website when ordering. Goods came very well packaged. Customer Services kept me informed with the progression and delivery of my order. Would definitely recommend.

Surprisingly good range of discontinued or hard to find parts. Very easy to find exactly what I needed. Quick delivery too. Very impressed!

Bought Esse fire bricks and rope kit. Delivery was as good as it can be to my address and using third party carriers. I have had to adjust bricks slightly to fit my fire but that wasn't a problem.

Rangemoors were the only company that had my parts in stock for my villager Chelsea stove also fast next day delivery thanks

Ordered three items for my wood burning stove. Process very easy and items delivered quickly. Had to return one item because I ordered incorrectly. Return process very easy and hassle free.

Very good service felt with additional matters very proficiently will definitely use again. As it is very rare to care about customers,

Easy to order, quick delivery, very well packed. We got the 2 potato baker for the stove top. It's very good, very heavy so make sure you have heatproof gloves. We had potatoes in the tip for about 3... See more

Excellent service. Product shipped within 34 hours of order. Everything as expected. Parts fitted to stove and all worked as expected.

Rangemoors really is an excellent company. I needed to change the firebricks and baffle plate in my Franco Belge Montfort Classic wood burner. I initially ordered direct from their website, but when... See more

Easy to use website and ordering. Super fast dispatch and the items arrived the next morning. Everything was very well packaged and protected.

Found just what I needed in stock, I ordered lunchtime and refined by 1st class post theme t morning - thanks for the great service!