Radonova Laboratories Reviews 

4,115
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the instructions clear and easy to follow, making the testing process straightforward. Many appreciated the quick turnaround times for receiving test results, often noting the efficiency of the service. People also highlighted the ease of using the test kits and the overall excellent service provided, with detailed reports described as easy to read. However, some customers experienced delays in receiving their results or reported not getting responses to inquiries. A few other people also felt that some instructions were not intuitive or found the results confusing, indicating a need for more clarity.

What people talk about most

Response time

Customers consistently note positive experiences with response time, particularly regarding the quick... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of use for radon sensors... See more

Service

Customers had positive experiences with service, often highlighting its professionalism, speed, and... See more

Instructions

Consumers find instructions to be positive, with many reviewers describing them as clear, simple, and easy to... See more

Product

Reviewers highlight positive aspects of product, noting that the radon test kits are easy to use and include... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really like Radonova. I used their long term test to quantify what the radon level was in my new home. I tested over a six-month period covering cold and warm seasons. The test determined I had a le... See more

Rated 5 out of 5 stars

This has been the second radon test we have done. The first one was conducted in 2016 with similar results. Subsequent to the 2016 test, we replaced 17 windows (upgraded) and are pleased to now know... See more

Rated 5 out of 5 stars

This was my first testing with Radonova. The results were higher than previous testing with Acculab. Called and discussed the findings with one of your technicians. The tech was very thorough and expl... See more

Rated 5 out of 5 stars

I appreciated the step-by-step directions. Very simple and clearly stated how to do the test and package it for return analysis. Results were received within days of mailing. Highly recommend this... See more


Company details

  1. Home Automation Company

Written by the company

Med kunder i 50 länder är Radonova världens ledande laboratorium för mätning av radon i villor, flerbostadshus och på arbetsplatser. Med hjälp av radondosorna Radtrak²®, Radtrak³®, Rapidos® och Duotrak® erbjuder man säkra mätmetoder med hög noggrannhet som är ackrediterade av SWEDAC och godkända av SSM, Strålsäkerhetsmyndigheten i Sverige. Radonova är ett svenskägt företag som bildades år 1986 för att genomföra mätningar av Cesium i samband med Tjernobylolyckan. Företaget har sina rötter i Uppsalas universitets- och forskarvärld.

Radonova - The global leader in radon measurement

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(4,115)

443 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple Instructions and Prompt Analysis

My mitigation contractor gave me a free Radonova test kit to evaluate the effectiveness of the contractor's work. The instructions were very easy to follow. Radonova sent its report the same day that it received my test kit by FedEx. Fortunately, the mitigation work had lowered my radon levels from more than 19 to just over 2!

9 July 2025
Rated 5 out of 5 stars

Confirmed 5 star rating

The company and its staff were pleasure to work with from the initial order to the final report. I was always able to reach staff on their contract number and all my enquiries were answered promptly. Would recommend to my friends.

17 June 2025
Rated 5 out of 5 stars

F-A-S-T results

F-A-S-T results. I returned my radon test kit using USPS priority mail which included tracking. For something as important as a radon test I thought it was well worth the added cost to know that my shipment would be delivered as quickly as possible. The lab received my package on Monday and just two days later I received my report by email.

4 June 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look