I really like Radonova. I used their long term test to quantify what the radon level was in my new home. I tested over a six-month period covering cold and warm seasons. The test determined I had a le... See more
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Review summary
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Reviews shaping this summary
This has been the second radon test we have done. The first one was conducted in 2016 with similar results. Subsequent to the 2016 test, we replaced 17 windows (upgraded) and are pleased to now know... See more
This was my first testing with Radonova. The results were higher than previous testing with Acculab. Called and discussed the findings with one of your technicians. The tech was very thorough and expl... See more
I appreciated the step-by-step directions. Very simple and clearly stated how to do the test and package it for return analysis. Results were received within days of mailing. Highly recommend this... See more
Company details
Written by the company
Med kunder i 50 länder är Radonova världens ledande laboratorium för mätning av radon i villor, flerbostadshus och på arbetsplatser. Med hjälp av radondosorna Radtrak²®, Radtrak³®, Rapidos® och Duotrak® erbjuder man säkra mätmetoder med hög noggrannhet som är ackrediterade av SWEDAC och godkända av SSM, Strålsäkerhetsmyndigheten i Sverige. Radonova är ett svenskägt företag som bildades år 1986 för att genomföra mätningar av Cesium i samband med Tjernobylolyckan. Företaget har sina rötter i Uppsalas universitets- och forskarvärld.
Radonova - The global leader in radon measurement
Written by the company
Contact info
Södra Depågatan 2, 75454, Uppsala, Sweden
- kundservice@radonova.se
- radonova.se
4.7
Excellent
4K reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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great service
15 July 2025
They figured it out when Radon remained…
They figured it out when Radon remained high. They did not send my refund for over payment. They were very professional when in my home.
14 July 2025
High Confidence in Radonova
I really like Radonova. I used their long term test to quantify what the radon level was in my new home. I tested over a six-month period covering cold and warm seasons. The test determined I had a level that the exceeded the trigger point where EPA strongly suggests taking action. I had my home’s passive system upgraded to an active system, then utilized Radonova’s short term test to recheck. The level was significantly reduced to a safe level. I will follow up with a second Radonova long term text during the same date range as my original text to have a perfect comparison.
24 July 2025
Efficient and helpful
22 July 2025
The instructions were clear and the…
The instructions were clear and the test was easy to perform. I received my results in a timely manner.
21 March 2025
Fast service and complete response.
7 July 2025
Willing to fix mistakes
The times I entered for the start and end of the test were entered incorrectly on their end. This invalidated our test and we only got an error for our results. I reached out almost two weeks ago but still haven't heard back.
Edit: After leaving this review, Radonova has since fixed the issue.
6 July 2025
Reply from Radonova Laboratories
Hi Cody,
Thank you for your comments. We did receive your message on July 8 and it was then that we discovered an odd glitch in the end times. It was related to a time zone calculation that was incorrect. We promptly fixed the issue and a new report was sent to you on July 9. I will forward that report to the email we have on file for you.
instructions clear, results quick
instructions clear, results quick
went exactly as expected
17 July 2025
Satisfaction Restored
After some difficulty using the website and mobile interface, I successfully received test results in very fast turnaround time.
15 July 2025
Reply from Radonova Laboratories
Hi Odis,
Thank you for sharing your thoughts with us. I am sorry for the website issues you encountered. We strive to make our systems as user-friendly as possible and we will investigate the issues you describe here and take every step to correct them.
Once a report has been issued, changes cannot be made without laboratory approval, which is why you were unable to update your information. Please contact customerservice@radonova.com and provide your start and end dates. We can then update and issue a new report for you.
The results of the test was very fast…
The results of the test was very fast and the results was used to resolve my issues
2 July 2025
Fast result
Fast result: I mailed the test kit on Friday and on the following Tuesday, they emailed the results. The instructions are easy to follow.
15 July 2025
Easy and quick Radon test
Set up instructions for the detectors were very easy. The detectors came with a detailed information sheet, so it was easy to place the detectors in the right places for accurate measurement.
And directions for returning the detectors was also very simple.
I got the report in a very timely fashion, approximately two weeks after I mailed my detectors in.
The report is very easy to read and clear
Also, if I had any questions, contact information was provided on the sheet that came with the kit.
Overall, I would highly recommend this company and their detectors to anyone interested in assessing the safety of their home in a quick and efficient and easy manner
15 July 2025
They are very fast with the results
They are very fast with the results . Also you know exactly how to do these correct. I was very impressed. Thank you
14 July 2025
fast results
9 July 2025
Simple Instructions and Prompt Analysis
My mitigation contractor gave me a free Radonova test kit to evaluate the effectiveness of the contractor's work. The instructions were very easy to follow. Radonova sent its report the same day that it received my test kit by FedEx. Fortunately, the mitigation work had lowered my radon levels from more than 19 to just over 2!
9 July 2025
Timely Results Delivery and Great Customer Support
Radonova has great customer support and very quick turnaround times. They are always a joy to work with.
23 June 2025
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