The Radonova monitor has been essential in helping my wife and me determine if we needed radon mitigation. Subsequently, we installed a radon exhaust system and a 24/7, whole-house filtration system.... See more
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This has been the second radon test we have done. The first one was conducted in 2016 with similar results. Subsequent to the 2016 test, we replaced 17 windows (upgraded) and are pleased to now know... See more
I really like Radonova. I used their long term test to quantify what the radon level was in my new home. I tested over a six-month period covering cold and warm seasons. The test determined I had a le... See more
My mitigation contractor gave me a free Radonova test kit to evaluate the effectiveness of the contractor's work. The instructions were very easy to follow. Radonova sent its report the same day tha... See more
Company details
Written by the company
Med kunder i 50 länder är Radonova världens ledande laboratorium för mätning av radon i villor, flerbostadshus och på arbetsplatser. Med hjälp av radondosorna Radtrak²®, Radtrak³®, Rapidos® och Duotrak® erbjuder man säkra mätmetoder med hög noggrannhet som är ackrediterade av SWEDAC och godkända av SSM, Strålsäkerhetsmyndigheten i Sverige. Radonova är ett svenskägt företag som bildades år 1986 för att genomföra mätningar av Cesium i samband med Tjernobylolyckan. Företaget har sina rötter i Uppsalas universitets- och forskarvärld.
Radonova - The global leader in radon measurement
Written by the company
Contact info
Södra Depågatan 2, 75454, Uppsala, Sweden
- kundservice@radonova.se
- radonova.se
4.8
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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The form didn’t ask for testing dates…
The form didn’t ask for testing dates and times yet you couldn’t run the test because I didn’t provide them. I gave the dates/times that I ran the test and would appreciate if you could take them over the phone so I don’t incur additional cost and waste of time.
13 April 2026
Reply from Radonova Laboratories
Dear Customer,
We were unable to issue a complete report with radon levels because we did not initially receive the start and stop dates for the measurement — these are required fields on our form.
Once you provided that information on April 13th, we updated the report and sent out a revised copy.
Please let us know if there is anything else we can help with.
Best,
Ben at Radonova
Very fast communicative and no issues
Very fast communicative and no issues. Just follow the instructions on their website with what they give you and you’ll be just fine.
3 April 2026
An easy and quick way to check Radon levels
. Professional work and very quick with Radon testing results . Alpha Energy Labs in Carrollton, Texas did the work
18 March 2026
Fast delivery on shippin
Fast delivery on shipping kits, and send back the results, was very impressed with service.
16 March 2026
Fast turn around
18 March 2026
Quick report once sample received
Quick report once sample received . Also your sample cost included shipping label and included testing fee.
20 March 2026
Complete Waste of Time
The company claimed that they did not receive either of the TWO radon tests I sent them via their mailers. This essentially wasted 90 days of testing. Getting in touch with the company is extremely difficult: they rarely answer the phone, and when they do they offer no help whatsoever.
4 March 2026
Unprompted review
Reply from Radonova Laboratories
Dear Mark,
Unfortunately, we have not yet received your radon detectors. While shipping delays can occasionally occur, we understand how frustrating this situation can be.
As you may know, delivery times can vary, and in some cases it may take up to two weeks for a package to arrive. If it has been longer than that, it is possible that the shipment has been lost in transit.
If that turns out to be the case, we are happy to help by providing replacement detectors at no cost. However, since this order was placed through Kansas State University (KSU), and we operate as the laboratory, we recommend reaching out to them directly to request a new test kit.
We will do our best to support a solution that works for you, and we completely understand how disappointing it is to miss out on a 90-day test.
Please keep us updated on the conversation with KSU and we will help you make the retest.
Best,
Ben at Radonova in Chicago
I requested the coc be attached or in…
I requested the coc be attached or in the least my company's project number so I can easily track which project this is for, but haven't gotten a response in three days now. This is not my project and I want to forward the results to the appropriate PM in a timely manner. Attaching the coc or referencing the Pinchin project number in these results would be a huge help for us.
13 March 2026
Reply from Radonova Laboratories
Dear Brandon,
As you know, we work closely with Pinchin and ensure that all necessary information is included in our reports. In this case, I can confirm that project number 348978 was added based on the information provided to Radonova.
I have reviewed our email correspondence with Pinchin and was unable to find any additional details related to this matter.
Please feel free to contact me directly at benjamin.portin@radonova.com, and we can work together to investigate this further.
Best,
Benjamin Portin
Vice President at Radonova Inc
The test was easy to use
The test was easy to use. Results came back quickly and were easy to understand. Recommendations going forward were appreciated!
16 March 2026
Quick and Professional
Kits arrived quickly, and instructions were relatively clear. Received results in a timely manner; appreciated the additional info provided re: remediation.
10 March 2026
Well-thought-out testing experience.
I received the detector promptly and found the clearly-written instruction describing the procedure in a straightforward manner. The envelope for returning the detector was included, as was the postage-free shipping label with a tracking number. On top of all this, the report was emailed to me promptly, along with suggestions for mitigating my radon levels. A great testing experience!
10 March 2026
Extremely fast with results!!!
9 March 2026
Very fast professional service
4 March 2026
The results came in super quickly
The results were super quick! The website used to enter information and track results was not the most user-friendly, but it worked just fine. The instructions might be easier to follow if given in a list format. Thank you!
27 February 2026
When I called to confirm results the…
When I called to confirm results the gentlemen I spoke with was very helpful expelling where to find in my email, patient and explain results.
28 January 2026
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