It was easy to find the correct level & type of car insurance which is the best for me. Also the price of this car insurance is less than my renewal offer from my previous insurers & a lot more was i... See more
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Review summary
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Renewal worked well, albeit 15% higher than previous year. Could have gotten a slightly better prise, but not worth the hassle of changing - this time. I am supposed to advise any changes to additio... See more
We joined RAC last year and i cannot give a review as we did not used their service. Until you call them out then you will know how efficient they are. The only problem was they had me on automatic re... See more
Had a competitive car insurance deal over the phone. All terms and conditions also read out. Both policy and other documents received via email immediately. Superb RAC service.
Company replied
Company details
Written by the company
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Contact info
United Kingdom
- rac.co.uk/insurance
4.4
Excellent
21K reviews
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Car Insurance
I recently renewed my car insurance with RAC which was a relatively straightforward process online. I changed my car shortly after the renewal & asked for a new quote. This was over £400 more than another quote from another well known insurer so I cancelled my RAC policy but am still waiting for the promised refund. This is another example of a company that is very quick to take money & very slow to return money owed
11 October 2026
Reply from RAC Car Insurance
Hi there. Thanks for taking the time to leave your review and let us know about your experience.
We're glad to hear renewing online was simple, but we're really sorry for the delay with your refund. We completely understand why this is frustrating, especially after choosing to cancel due to the price difference.
Please be assured that we will be in touch with you to see how we can help and get this sorted out for you.
Vicky
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Complicated and confusing. The first person we were connected to
The first person we were connected to, after being on the phone for a long time couldn't renew our insurance. We were then passed to "Sean" who was excellent and completed the renewal in minutes. Thank you "Sean"
18 October 2026
Reply from RAC Car Insurance
Hi John,
Thank you for taking the time to leave your lovely feedback about Sean and choosing to stay with us for another year.
I am sorry that you were unhappy at having to be transferred to a specialist agent to make sure that your query offered the best outcome.
Vicky
Not overly easy dealing with purchase
21 October 2026
Best priced for all the car insurance…
Best priced for all the car insurance requirements I have and £200cheaper than my previous insurers renewal quote.
16 October 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Easy to use and great price with…
Easy to use and great price with everything I needed, so I have nothing else to add.
8 October 2026
Unprompted review
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Easy to follow website guidelines and…
Easy to follow website guidelines and good premium level for '26/27
8 October 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Been with RAC for a couple of years…
Been with RAC for a couple of years now, they keep me well informed, Happy with the service they provide for me.
19 October 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Every thing went smoothly
22 September 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Although I am not a lover of online…
Although I am not a lover of online things it was quite painless.
19 October 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Not happy insurance gone up low cc car
Yes I understand maybe why some cars cost more I did not think my make of car would be high to insure I do see other cars on road cut up little cars it's like a big boy and little boy at school like I do fill safe in a big car thanks for the contact from u maybe up you two stars
15 November 2025
Reply from RAC Car Insurance
Hi Drew,
Thanks for getting in touch and sharing your feedback with us. We really understand how frustrating it is to see your insurance go up, especially when you drive a smaller engine car that you'd expect to cost less to cover.
Insurance prices are rising across the board right now due to higher repair costs and parts technology, but we know that doesn't make it any easier. We will be in touch with you to see how we can help.
Many thanks,
Kirsty
We are happy to insure with RAC for…
We are happy to insure with RAC for another year.
19 October 2026
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Explained in detail easy to complete…
Explained in detail easy to complete forms do not take long plus gave me information of what is covered very happy with the price.
14 October 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
So easy to renew
9 March 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Well organised and good to deal with
22 October 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Easy renewal once registered
Easy renewal once registered. Early reminder of renewal date. Price was competitive when compared with competitors.
22 October 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
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