Pulseroll Reviews 

1,197
TrustScore 3.5 out of 5

3.5

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Rated 2 out of 5 stars

Purchased the Pulseroll in 2022. We used it occasionally and it was really good. We used it maybe once a week at a push for the first year. After that we only used it if we had some aches,... See more

Rated 3 out of 5 stars

low build quality, they start off almost silent and get progressively louder and louder after relatively light usage. ends up being far too loud to use while watching tv. They replace them on warranty... See more

Rated 4 out of 5 stars

My experience with the company has been great, no problems at all. My one niggle (and it's product related - vibrating foam roller) is that there should be an option to shut off without having to cycl... See more

Company replied

Rated 5 out of 5 stars

I had three different massage guns, and this was the Best One. Do not like touch buttons, you can occasionally activate them. Another problem for all of the models is the lack of oiling between the... See more

Company replied

Company details

  1. Fitness Equipment Wholesaler

Information provided by various external sources

Pulseroll, UKs first Powerful Vibrating Foam Roller & Massager. Great for Pain Relief, Flexibility, Training & Injury Recovery. For Athletes & Beginners


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.5

All reviews

(1,197)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

The Pulseroll Ignite Mini is superb

The Pulseroll Ignite Mini is superb. The compact size makes it very portable and it packs a huge punch for tired and aching muscle groups, with a good selection of different geads to target various areas. Purchase was easy and delivery prompt with good communication with the company. I use mine after long runs and it works brilliantly.

18 August 2024
Unprompted review
Rated 3 out of 5 stars

A Zipped Case is better than a bag

I ordered a mini gun lite and was miffed that it arrived with a bag to carry it rather than a zipped case which I saw on the website. Pulse roll gave 20%discount, they now require £24.99 for a zipped case.
Not a happy chap pie…..

9 July 2024
Rated 5 out of 5 stars

Great customer service and products

I bought my first pulseroll vibrating peanut roller through QVC to treat my plantar fascitis. Within a couple of weeks of using it after every walk, my foot was much better and within a month it was back to normal. Unfortunately, it stopped charging so I contacted Pulseroll who, with zero quibbles, dispatched me a replacement pretty quickly. Their customer service is excellent - they replied to all my emails really quickly and sorted out the replacement in really good time. I highly recommend them

8 July 2024
Rated 5 out of 5 stars

I love PulseRoll products

I love PulseRoll products, this is my fourth item and the quality is always 5 star. Im very happy with my latest purchase, my mini gun, so much lighter than the original gun, and still as effective and powerful. Thank you for helping me with my health condition fibromyalgia.

25 June 2024
Rated 2 out of 5 stars

Vibro Ball

The product I bought was the only vibro stock item available.My affilliate code did not work so I was forced to buy for a client with just a 10% discount. In my opinion the product itself is less functional than the vibro roller but the client will use and review it for me until Pro roller stock is replenishrd.Please fix my non functioning codes .

3 June 2024
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Reply from Pulseroll

Thanks for taking the time to leave a review. If you get in touch with us at customerservice@pulseroll.com we'll be able to help with the affiliate code. :)

Rated 5 out of 5 stars

Great item

Great item, good quality. Customer service was very efficient and helpful

23 May 2024
Pulseroll logo

Reply from Pulseroll

Hi Ella, Thank you for taking the time to leave us a review. We are so happy to hear that our team provided you with excellent customer service!

Rated 1 out of 5 stars

I have not received my shipment…

I have not received my shipment tracking code.
I did pay for transportation eventhough website clearly indicates shipment costis free.
I did not received any response after I asked support team above concerns.

13 May 2024
Pulseroll logo

Reply from Pulseroll

Sorry to hear you have an issue with your delivery. Please get in touch with customerservice@pulseroll.com and we will be happy to help.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, really quick replies and answered my query with no questions asked! Thank you again Mark :)

17 May 2024
Unprompted review
Pulseroll logo

Reply from Pulseroll

Hi Kezia, Thank you for taking the time to leave us a review. We are so happy to hear that our team provided you with excellent customer service!

Rated 5 out of 5 stars

Lots of choice, but Pulseroll have a cracking product

There is a wide range of percussive devices to ease aches and pains on the market, so to make a decision took some time. The Pulseroll offer was too good to ignore and I'm glad I didn't! The Ignite Mini is excellent, good battery life and I can definitely say it's effective. The added bonus of the heated head attachment I had is very welcome. Definitely recommended.

7 May 2024
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Reply from Pulseroll

Hi Rob, Thank you for taking the time to leave us a review. We are so happy to hear that you are loving your Pulseroll products!

Rated 4 out of 5 stars

Love it!

My experience with the company has been great, no problems at all. My one niggle (and it's product related - vibrating foam roller) is that there should be an option to shut off without having to cycle through the power options, for example holding down the power button. This would be my one recommendation, but so far love it, have used it loads. Oo something else, is there an online forum for users to seek advice at all? I'm trying to get to a persistently niggly back muscle and am struggling to do it without help!

30 April 2024
Unprompted review
Pulseroll logo

Reply from Pulseroll

Hi Melanie, Thank you for taking the time to leave us a review. We are so happy to hear that you are loving your Pulseroll products!
We do have 'How-to' videos on our website showing how to target problem areas.

Rated 5 out of 5 stars

I think the products are excellent and…

I think the products are excellent and the customer service outstanding. I had an issue with a charger and a replacement was dispatched FOC with no quibble and no interrogation!

19 December 2023
Unprompted review
Pulseroll logo

Reply from Pulseroll

Hi Robin, Thank you for taking the time to leave us a review. We are so happy to hear that our team provided you with excellent customer service!

Rated 1 out of 5 stars

Not answering email

Not answering email. Phone not connected. Where the hell is my order

7 May 2024
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Reply from Pulseroll

Hi Clare, We apologise for any inconvenience caused by this. We would like to get this resolved for you as soon as possible. Please email customerservice@pulseroll.com and our customer care team will look into this for you.

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