The samples arrived quickly and the spc wall panels are amazing quality with great guarantees. Perfect for our project and at last we have found a company that does 2800mm high. Marcus was very helpfu... See more
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Review summary
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Reviews shaping this summary
Cannot fault this company, product or customer service. Ordered flooring and it initially came the same day! Then needed to order another box as we were short (my error) and they were so good they mov... See more
Company replied
Protek was recommended by my son who has done his living room,hallway and kitchen dining room in herringbone. The quality is first class, from ordering to delivery was a quick three days. I'm a diy e... See more
Company replied
Good price with no hidden extras. Order was placed and within a couple of hours, someone had called me to arrange the delivery. A box and the product inside was damaged on arrival but one quick call t... See more
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Company details
Written by the company
At Pro-Tek™, we’re committed to supplying premium luxury vinyl flooring at competitive prices. We have developed a range of state-of-the-art LVT options that enhance every room they adorn. Through meticulous research and development, we have created innovative flooring options that strike the perfect balance between aesthetic appeal and functionality.We offer a wide range of flooring in both WPC and SPC aswell as our incredible Tek- Core range. In herringbone , Plank and tile designs we will have a flooring option for you. Our flooring is fully waterproof and suitable for all areas of the home as well as your commercial space , We offer 20 year to lifetime residentail guarantees across the range aswell as a 30 year commercial We’re on a mission to make high-quality engineered vinyl flooring that people can rely on. That’s why a great deal of what we do involves research, development and testing. We’re determined to ensure our products are the best in the industry, which is why we’re always looking for ways to improve and innovate. This unwavering commitment to excellence is one of the reasons why we won The National Flooring Innovation Awards in 2018 and 2019
Contact info
66 Purley Way - Croydon, CR0 3JP , London, United Kingdom
- 020 3917 5550
- info@protekflooring.co.uk
- pro-tek-flooring.com
4.7
Excellent
285 reviews
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Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Would highly recommend!
Great experience with Pro Tec flooring, really good value product, high quality vinyl tiles in a beautiful oak finish, and delivered really quickly. Very happy indeed!
27 January 2025
Reply from Pro Tek Flooring LTD
Hi Suzanne
Thank you for the 5* The Hever oak is great choice ! , We would love to see some photos if you would be happy to share this with us , please send them through to info@protekflooring.co.uk
Thank you :)
Marcus Kallmeier
Director
Pro Tek Flooring LTD
This company has a beautiful product…
This company has a beautiful product complemented by FIVE STAR service!
22 January 2025
Reply from Pro Tek Flooring LTD
Hi !
Thank you so much , i will pass this review onto the sales team , so glad you were happy with everything :)
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Reply from Pro Tek Flooring LTD
Hi Steve
Thank you so much for taking the time to amend the review and im glad we got everything sorted for you , As i put in my email to you if you need any advice or help when placing the order just let me know !
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Fast service
Fast order processing and quick delivery.
The only downside is that although my delivery was rescheduled nobody let me know. So I only found out by phoning the delivery company myself.
I would use Pro-Tek again, we ordered 17 packs of the Syon White Herringbone and out of all of those only 1 plank in 1 pack was damaged. Quick to lay and seems high quality!
16 January 2025
Reply from Pro Tek Flooring LTD
Hi Weronika
Thank you for the 5* we are really glad that everything went smoothly for you and that you would use us again.
We understand the frustration of the couriers , we do ask that if there is any changes to your delivery or delays that they call you prior so i do apologise for this.
Thank you again for taking the time to leave us such a great review
Marcus Kallmeier
Director
Pro Tek Flooring LTD
I highly recommend Pro Tek Flooring…
I highly recommend Pro Tek Flooring LTD. Quality products at a competitive price. Very knowledgeable technical support. Good communication with regards to delivery.
28 January 2025
Reply from Pro Tek Flooring LTD
Hi Mr Adams
Thank you very much for taking the time to leave us a great review.
I will pass on your kind words to the sales team
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Looking for a specific herringbone…
Looking for a specific herringbone design for a bathroom and came across Pro Tek. Ordered sample that came quickly and after making decision, rang the office and arranged pick up. Everything ready for me when I arrived. Now just waiting for installation. Very pleased.
13 January 2025
Reply from Pro Tek Flooring LTD
Hi Terence
Really glad that every part of the service was swift and easy for you
We would love to see the finshed article when it is all installed !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
The sample I liked was Pro-tec Cameron…
The sample I liked was Pro-tec Cameron oak. It was 8.5mm thick and seemed to be very strong. Will be ideal flooring and good lasting.
20 January 2025
Reply from Pro Tek Flooring LTD
Hi Renata
You are correct this is our highest luxury flooring , it comes with a lifetime residential and 30 year commercial guarantee so is perfect no matter the area
Please let me or the team know if you need any further advice
Thank you
Marcus Kallmeier
Pro Tek Flooring LTD
So recommended very helpful staff great…
So recommended very helpful staff great communication this is the second purchase from this company will definitely be using again
20 January 2025
Reply from Pro Tek Flooring LTD
Hi Donna
Thank you for the fantastic review and for your multiple orders with us
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Received a quick response and delivery…
Received a quick response and delivery of the samples.
6 January 2025
Reply from Pro Tek Flooring LTD
Hi Brian
Thank you for taking the time to leave us a great review
I am glad we could help and the samples turned up efficiently
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Excellent- samples sent out swiftly and…
Excellent- samples sent out swiftly and with no quibble.
2 January 2025
Reply from Pro Tek Flooring LTD
Hi Carla
Thank you for the 5* :)
We ensure that all the XL samples are sent 1st class toa rrive with you quickly
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Reply from Pro Tek Flooring LTD
Hi Miss Sheer
Thank you for the 5* Review
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Good quality, but incomplete order
Ordered some flooring samples and a 2.5m long stair nosing piece. Flooring samples seem good quality, however one was missing and the others don’t have the product names on them so it’s difficult to work out which is which. Postage was a bit expensive at £25 but glad there's opportunity to see the product before committing.
9 December 2024
Reply from Pro Tek Flooring LTD
Hi Beth
Thank you for taking the time to leave a a review
Firstly regarding the delivery i do apologise at the price , due to the legnth of the parcels we can only use one courier service for this. The actual price we are charged for this is £29.99 plus VAT and so on each courier we send out we actually lose a small margin based on the £25 price we charge
In relation to the samples i have emailed you to rectify this issue
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Reply from Pro Tek Flooring LTD
Hi Jomon
Thank you for the 5*
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great Service and Product!
We have just bought a new property and wanted Herringbone floor throughout the downstairs. We used Protek on a recommendation, and the product and service have been amazing! The product is great quality with a lovely finish, and seems to be alot warmer than traditional LVT/Laminate.
Marcus was great and gave us loads of recommendations before we selected the samples. Highly recommend Protek!
13 December 2024
Unprompted review
Reply from Pro Tek Flooring LTD
Hi Dan
Thank you for taking the time to leave us a great review
We are really happy that we could guide you in the right direction and think you have madea great chooice going for the herringbone from the pictures i have seen !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Samples arrived quickly.
12 December 2024
Reply from Pro Tek Flooring LTD
Hi Gerard
Thank you for the 5*
Our orders arrive just as quickly ! :)
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Super fast sample and follow up help
2 December 2024
Reply from Pro Tek Flooring LTD
Hi David
Thank you for taking the time the post a review it is greatly appreciated and we were glad we could help you
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very fast delivery of samples.
10 December 2024
Reply from Pro Tek Flooring LTD
Hi Tim
Thank you for the 5*
Please let me know if you need any assistance when placing your order
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great customer service
Received our order in 2days.
Well wrapped up.
Not the easiest to lay, as I picked herringbone but delighted with the end result. Gd quality flooring. Would definitely recommend this company.
18 November 2024
Reply from Pro Tek Flooring LTD
Hi Margaret
Thank you for the review , im glad everything went smoothly for you and the pallet arrived in good condition
You have picked one of the trickier floors to lay in the herringbone but the end result when laid is 100% worth the extra work
We would love to see the finished product , if you are happy to share some images to info@protekflooring.co.uk we can share them across our socials
Thank you again for your order
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Samples arrived very quickly
3 December 2024
Reply from Pro Tek Flooring LTD
Hi Anthony
Thank you for the 5*
Please let us know if you need any assistance placing your order
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Ordered samples online and they came…
Ordered samples online and they came within 2 working days. Really helped us as we had a small window of time to make a decision. I ended up buying via a reseller, and the Protek Classic Richmond Oak is a great neutral colour that can be matched with both cool and warm tones. This is the second time I have chosen this brand over other options, and I will always recommend it.
2 December 2024
Reply from Pro Tek Flooring LTD
Hi Anna
What a great review ! thank you so much
You are completely right the richmond is the perfect tone to go with so many different style options
We are really glad you decided to use Pro Tek again and hope to have many more orders from you in the future
Marcus Kallmeier
Director
Pro Tek Flooring LTD
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