The samples arrived quickly and the spc wall panels are amazing quality with great guarantees. Perfect for our project and at last we have found a company that does 2800mm high. Marcus was very helpfu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cannot fault this company, product or customer service. Ordered flooring and it initially came the same day! Then needed to order another box as we were short (my error) and they were so good they mov... See more
Company replied
Protek was recommended by my son who has done his living room,hallway and kitchen dining room in herringbone. The quality is first class, from ordering to delivery was a quick three days. I'm a diy e... See more
Company replied
Good price with no hidden extras. Order was placed and within a couple of hours, someone had called me to arrange the delivery. A box and the product inside was damaged on arrival but one quick call t... See more
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Company details
Written by the company
At Pro-Tek™, we’re committed to supplying premium luxury vinyl flooring at competitive prices. We have developed a range of state-of-the-art LVT options that enhance every room they adorn. Through meticulous research and development, we have created innovative flooring options that strike the perfect balance between aesthetic appeal and functionality.We offer a wide range of flooring in both WPC and SPC aswell as our incredible Tek- Core range. In herringbone , Plank and tile designs we will have a flooring option for you. Our flooring is fully waterproof and suitable for all areas of the home as well as your commercial space , We offer 20 year to lifetime residentail guarantees across the range aswell as a 30 year commercial We’re on a mission to make high-quality engineered vinyl flooring that people can rely on. That’s why a great deal of what we do involves research, development and testing. We’re determined to ensure our products are the best in the industry, which is why we’re always looking for ways to improve and innovate. This unwavering commitment to excellence is one of the reasons why we won The National Flooring Innovation Awards in 2018 and 2019
Contact info
66 Purley Way - Croydon, CR0 3JP , London, United Kingdom
- 020 3917 5550
- info@protekflooring.co.uk
- pro-tek-flooring.com
4.7
Excellent
285 reviews
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Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Flooring …
You can get free samples of colours with no cost not even postage so you can take the time to choose your styles
22 April 2025
Reply from Pro Tek Flooring LTD
Hi Jamie
Thank you for the 5*
We pride ourselves on offering the Extra large samples to give you a much better feel for the floor
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Top quality flooring and customer service
From start to finish, samples and actual product delivery this company have excellent customer service. I’ve just finished installing the floor (kingfisher slate lvt) which looks fantastic and was so easy to install even for a first timer.
18 April 2025
Unprompted review
Reply from Pro Tek Flooring LTD
Hi Emma
I am so glad that all the process was easy for you and that you are very happy with the end product.
I will pass your kind words about the service onto the sales team
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Samples requested were sent out quickly…
Samples requested were sent out quickly and were good quality ,I think we have found what we were looking for after a long search
22 April 2025
Reply from Pro Tek Flooring LTD
Hi Phil
Thank you for taking the time to leave us a 5* review. I am glad that you have finally settled on Pro Tek as your flooring of choice
If you need any assistance to not hesitate to send us an email or give us a call and we will be happy to help
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very helpful staff
14 April 2025
Reply from Pro Tek Flooring LTD
Thank you for the 5*
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Fast delivery
Fast delivery! Ordered on Wednesday, delivery date arranged on Thursday and got delivered on Friday or Monday!
3 April 2025
Reply from Pro Tek Flooring LTD
Hi Catherine
Thank you so much for your review , we are so glad your process was quick and easy !
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Reply from Pro Tek Flooring LTD
Hi Christine
Thank you for the review
We try to send as large of a sample as possible :)
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Reply from Pro Tek Flooring LTD
Hi Michelle
Thank you for the 5* Review :)
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Reply from Pro Tek Flooring LTD
Hi
Thank you for the 5*
Marcus Kallmeier
Director
Pro Tek Flooring LTD
A+ on samples came within 2 days and…
A+ on samples came within 2 days and are good quality.
13 March 2025
Reply from Pro Tek Flooring LTD
Hi Warren
Thank you for the review , if you need any help with the ordering / selection process don't hesitate to give us a call or email us
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Really easy to order online and…
Really easy to order online and convenient delivery slot offered via phone call after ordering. Item was well packaged and delivered on a pallet. Very impressed with the service.
26 February 2025
Reply from Pro Tek Flooring LTD
Hi Alison
I am really glad that the whole process was easy for you and i will be sure to pass your kind words relating to the service to our sales team
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro-Tek Belgravia oak.Flooring was delivered on time and well…
Flooring was delivered on time and well packaged,
We were short two lengths and pro-Tek del next day with a reduced carriage charge ! Great service and now installed, it looks excellent. Thank you
25 February 2025
Reply from Pro Tek Flooring LTD
Hi
Thank you for the review , we are always happy to help where we can and im glad everything went well for you !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring
Excellent customer support
After we finally decided on the colour from so many options, i have ordered the flooring from Pro Tek.
This was first time when I got the courage to start a project like this so basically i have never done something similar not even laying laminate. Everything went nice and smooth with fitting this type of flooring by following the instructions but at the end i realized i was short with one tile.
I emailed and called their support/sales team and it was no problem. They offered to send me actually 2 tiles free of charge. 100 stars from my side for customer support and quality of tiles.
Price was also great compared with other competitors.
5 March 2025
Unprompted review
Reply from Pro Tek Flooring LTD
Hi Petrica
What a review ! Thank you so much for taking the time to do this , we are so glad that we were able to help you finish off the job.
We would love to see some photos of it finished , if you can please send them to info@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great delivery and customer service
17 February 2025
Reply from Pro Tek Flooring LTD
Hi Neil
Thank you for the 5* Review
We would love to see the project when it is finished , Chelsea Oak is a great colour choice :)
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Highly Recommend company and product
Received my order Editions Classic Primrose Satin well packaged and protected.I purchased them in January to take advantage of sale they had on.I have just fitted them in my wife’s new salon.The quality is great and they fitted a dream best click system I have used and they look great.I Also had spoken to the guys and they were really helpful nothing to much trouble,would definitely use again
1 February 2025
Unprompted review
Reply from Pro Tek Flooring LTD
Hi Philip
Thank you for taking the time to leave such a good detailed review , i will be sure to pass the review onto the sales team and we look forward to seeing the finished project , you can share any images with us on info@protekflooring.co.uk
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Reply from Pro Tek Flooring LTD
Hi Ihor
No worries at all ! , Thank you for taking the time to leave a 5* Review
Marcus Kallmeier
Director
Pro Tek Flooring LTD
very fast delivery lovely products will…
very fast delivery lovely products will defo be ordering more soon
18 February 2025
Reply from Pro Tek Flooring LTD
Hi Stefan
Thank you for the review and i am glad that you are happy with your product ! We look forward to recieving more orders from you in the future
If you need any assitance on your next order do not hesitate to email or give us a call
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Reply from Pro Tek Flooring LTD
Hi Michael
Thank you ! We are glad everything went smoothly for you , if you need anything else do not hesitate to contact us
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Delivery was great and also product…
Delivery was great and also product quality is excellent
3 February 2025
Reply from Pro Tek Flooring LTD
Hi Derek
Thank you for the 5* , i will pass this review onto our Transport team :)
We are really glad you are happy with the product
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Excellent service so far. We have not fit the flooring yet
We have not fit the flooring yet, however, ordering and delivery was a flawless process, very pleased with this company communication and service. The vinyl looks of a great quality. Very happy so far.
7 February 2025
Reply from Pro Tek Flooring LTD
Hi Mariya
Thank you for the great review. We would love to be updated on the process once you have finished fitting the flooring , We are in the process of asking customers if they would be happy to share a few words about thier experience with the product that we can post across our blogs . If you would be happy to send this across along with some images to marcus@protekflooring.co.uk that would be great !
Thank you again for the 5*
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Excellent services when we kindly asked…
Excellent services when we kindly asked for some free samples of the flooring we are hoping to purchase. They came the next day!
6 February 2025
Reply from Pro Tek Flooring LTD
Hi Julie
We are so glad you decided to choose us for your samples. We will be more than happy to help you with any questions you may have before you purchase
Marcus Kallmeier
Director
Pro Tek Flooring LTD
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