Traveled on Ventura for a 4 day trip to Amsterdam, enjoyed our trip but another stop would have been good. Food, a little hotter in the Horizon but, good choices. Cabin, all good. Ship in good c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
P &O Cruise Mediterranean
Just got back from a P &O Cruise to the Mediterranean. Very annoyed they did not take Safety seriously. On arrival we went to our Muster Station hopeing to be given a talk about what happens if the ship went down only to be told let's have your key to scan and then you can go nothing about life jackets ect.
Also the pool by the Spa was not cleaned very dirty on the bottom of the pool and cloudy water.
Rooms needed a update tied and old.
It's a shame as theses few things spoiled what could have been a fantastic holiday.
Just home from the cruise on Azura…
Just home from the cruise on Azura ship. We had a fantastic time everything was perfect from our cabin crew and dining experiences to the destinations. Would definitely recommend Azura ship so much so we booked for next year.
Azura cruise
The evening shows were excellent. The P&O trips were too rushed.
Our shower area needed a refit it was disgusting.
Overall enjoyed the cruise.
My first cruise but won't be my last
My first cruise but won't be my last. Loved all of it from start to finish. Staff were fantastic food excellent
Perfect in every way!
Onboard the Azura the service was impeccable, the crew were attentive and friendly who genuinely seemed to enjoy their jobs. The ship was clean and had a variety of things to do for entertainment. Shore excursions booked through P&O were well organised and informative. Zero complaints perfect holiday!
Just got back from a brilliant cruise…
Just got back from a brilliant cruise on P&O Azura out of Malta and around the Med for two weeks, had a suite R405, which was really good but what really made it good was the staff and food, just booked anoither!
Had an excellent cruise on Azura…
Had an excellent cruise on Azura visiting Corsica and Italy. Cabin R254 which we found excellent as positioned near lifts but no noise and not overlooked by any balcony. Food was good. Loved Ajaccio Other ports good. Did P&O trip to Capri on your own which was a lovely day. Entertainment was very good all main shows good they work very hard. Comedian Noel Brodie was also very good. Best cruise out of the 4 we have been on!
P&O very good. We like !
Been with P&O many times.
Very good holiday.
Staff are excellent.
Best value for money cruise company I have found - at the quality level we like.
We will be back !!!!
Our first cruise ever and we sailed on Arvia to the Norwegian Fjords so we were excited but a bit anxious of what to expect.
But wow it was fantastic!!!
We loved it and we will definitely be back for another.
The Fjords were stunning and The ship and cruising experience was FANTASTIC!!!!
The food was delicious and beautifully presented ( Zenith was our favorite restaurant ) and all the staff were amazing , thank you to all of them for their hard work.
Our cabin was perfect and peaceful,we had a standard balcony. The bed was so comfortable and we were surprised at how much storage space there was. Lovely en suite too.
The cabin staff were so efficient and helpful we stayed in room 12715.Thanks to all you guys who kept our cabin so clean and for the ice bucket we ordered everyday.
The choice of entertainment was amazing. We loved the Privateers in the Headliners club and Jo Little they were great!
Then on our last night we were in the Limelight club a delicious 3 course meal. With Mary Mac performing who was incredible, it was so enjoyable and she really funny and talented and the perfect way to spend our last night on Arvia.
I can’t mention everything as there so much to applaud. Embarkation and disembarkation were smooth and much quicker than expected. Lovely staff again!
Thank you it was just an amazing experience..
We will be back!!!
P&O are the professionals of cruising.
P&O are the professionals of cruising.
The venues selected for the excursions are well thought out, with knowledgable guides
The entertainment is excellent and there is always something worthwhile to do.
First and last P&O cruise
Ventura 12-26 September. Had high hopes for this holiday but ended up being a major let down. When we booked this holiday we were not told how dated the ship and activities were and we were not aware of it being targeted at people 65+. Our party is a 56 year old and a 15 year old and you can imagine how extremely bored one of us were. Wifi is slow and overpriced, games that require sufficient internet did not work so only about 4 games were playable. About a week in the ship had a repair tug attached to it and we couldn’t go out on the balcony due to it emitting black clouds which would be like inhaling cigarette smoke, noises from the ship also went on for a while that day and we couldn’t relax.
More things; the more the holiday progressed, the poorer the buffet food quality became. Night 3 had Jamaican jerk chicken and flavourful rice, day 13 had sloppy carbonara that was barely edible. Also “cheesecake” for dessert but just tasted like jelly with biscuit underneath it.
In the horizons it would often contain about 9 “talks” about jewellery, medicine for weight loss, perfume etc and it would just be for you to spend your money on board.
That doesn’t even cover all the problems we’ve had on this holiday. We are disembarking tomorrow thankfully but 4k for two weeks of boredom and homesickness is truly disappointing. You’ll never hear the words “we’re going on a P&O cruise” out of our mouths ever again. Relieved we are going home tomorrow.
Excellent cruise from start to finish
Excellent cruise from start to finish. All crew highly professional, courteous and efficient. Can't praise them enough. Jacob and team in Peninsular Restaurant worthy of special mention for guiding me and my low carb/low sugar dietary needs.
I'd never taken a cruise before
I'd never taken a cruise before, or any 'packaged' style holiday come to that. Didn't think I was the type, or old enough! Turns out I am the type and plenty old enough ;-)
I was so impressed by the smooth organisation of everything, it was effortless and relaxing. The highlight for me was the attention given to my Gluten Free requirements. Anyone with a serious allergy knows the anxious feeling of dining out and all the associated problems and pitfalls. The first question from the waiters every night was 'any food allergies'? I was always very satisfied with the Gluten-Free options on the menu, but it was always explained that most dishes can be adapted. They will give you tomorrows menu in advance for you to make your selection and the kitchens to prepare. Dining was a carefree joy for me, what a pleasant change that was! Well done to P&O and the wonderful staff.
I must say, I didn't expect such a high standard of entertainment either, so praise to all the performers and musicians. First hesitant cruise experience for me, I usually plan my own, slightly more adventurous trips, but I wouldn't hesitate to do it again. The Duty Free shopping was mostly quite pricey. That's the only potential negative I can think of but I wasn't there to shop. Formal evening was really nice, good to see people dressing up, more of this please. Great staff, lovely people to meet, On the whole it was a great experience.
Iona a Beautiful ship
Iona a Beautiful ship, easy holiday. All staff amazing and the food is the best
Regretted not visisting before now
We had always planned to visit the Fjords but never got round to doing it, how much I regret that decission now. We went on several organised trips and enjoyed everyone. Loved Olden and their unique sailaway which reduced me to tears. The scenery is exceptional, we encountered every sort of weather except thunder. Booking again and bringing family with us next time.
Iona cruise to Norway
Iona cruise to Norway. Stress free holiday. Can honestly say first ever holiday that I totally relaxed for the duration. The staff are fantastic and can never do enough for you. Great food and drink with some great venues on board. Norway what a fantastic country and people.
Went on Brittania for a Baltic Cruise
Went on Brittania for a Baltic Cruise. It was truly excellent - no complaints at all. Full marks to the staff and all levels of service.
Great 1st time experience on Arvia
Great 1st time experience on Arvia, choose a Norwegian Fjords in early September and not disappointed, had an inside cabin which served us well, other than sleeping we spent less than 2 hrs a day in our cabin mostly getting ready to enjoy the day or evening, choice of dining was superb, I recommend experiencing more than just the buffet, although good it didn’t match the rest of the dining options in the sense of feeling special or a feeling of we are cruising, Bars I would highly recommend the Crow Nest bar for sail away have great views of epic sentry. Do an additional charge restaurant such as Limelight, Epicurean as these are superb nights and food.
Ship was clean and with plenty of crew maintaining that cleanliness where your cabin, inside or outside public areas. Crew were polite, friendly and professional can’t fault them.
Cabin, clean plenty of space for cloths and clean, would I upgrade to a balcony? Not sure I would, unless you intend to spend time in the cabin. Spend what you save on a longer cruise, experiences or just spend less, the outside bars & spaces don’t differentiate between cabin type and a balcony is no use to you sat in a hot tube or pool 😁
P&0 >are good they know what they are…
P&0 >are good they know what they are doing good staff they just on with their job and are helpul if needed
Excellent
Excellent ship, staff, entertainment, shore experiences and food. Everything ran smoothly and was well organised.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








