P&O Cruises Reviews 

13,453
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 3,684 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff, noting that crew members are always polite, attentive, and ready to assist. People also highlight the brilliant evening entertainment and the fantastic variety of delicious food available across multiple dining venues. Travelers frequently describe their journeys as wonderfully relaxing, emphasizing the breathtaking scenery and well-organized excursions. Some reviewers were not happy with certain aspects, mentioning that some public areas felt overcrowded or that specific accommodations felt a bit tired and outdated. Others also noted occasional difficulties with bar service responsiveness or experienced issues during busy dining times.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, often describing them as stress-free and... See more

Staff

Reviewers mention positive feedback about staff, noting that the crew are consistently polite, welcoming, and... See more

Service

Reviewers highlight positive aspects of service, noting that the crew is attentive, polite, and consistently... See more

Quality

Clients share positive opinions on quality, frequently praising the fantastic meals and wide variety... See more

Location

Users describe mixed feelings regarding location, frequently praising the stunning scenery and amazing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Traveled on Ventura for a 4 day trip to Amsterdam, enjoyed our trip but another stop would have been good. Food, a little hotter in the Horizon but, good choices. Cabin, all good. Ship in good c... See more

Rated 4 out of 5 stars

Recently on the Iona in the fjords. It was a first time cruiser and wow! What a ship! The fjords were amazing with plenty of trips but P&O were far more expensive than the local trip organisers.... See more

Rated 4 out of 5 stars

Too a week cruise on Iona to the Norwegian Fjords which was amazing and scenic. From start to finish the process and experience was smooth and relaxing. For the majority of staff nothing is too much t... See more

Rated 4 out of 5 stars

The evening shows were excellent. The P&O trips were too rushed. Our shower area needed a refit it was disgusting. Overall enjoyed the cruise.


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4.4

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.4

All reviews

(13,453)

3,695 reviews in the last 12 months

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Rated 3 out of 5 stars

P &O Cruise Mediterranean

Just got back from a P &O Cruise to the Mediterranean. Very annoyed they did not take Safety seriously. On arrival we went to our Muster Station hopeing to be given a talk about what happens if the ship went down only to be told let's have your key to scan and then you can go nothing about life jackets ect.
Also the pool by the Spa was not cleaned very dirty on the bottom of the pool and cloudy water.
Rooms needed a update tied and old.
It's a shame as theses few things spoiled what could have been a fantastic holiday.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Just home from the cruise on Azura…

Just home from the cruise on Azura ship. We had a fantastic time everything was perfect from our cabin crew and dining experiences to the destinations. Would definitely recommend Azura ship so much so we booked for next year.

3 September 2026
Unprompted review
Rated 4 out of 5 stars

Azura cruise

The evening shows were excellent. The P&O trips were too rushed.
Our shower area needed a refit it was disgusting.
Overall enjoyed the cruise.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Perfect in every way!

Onboard the Azura the service was impeccable, the crew were attentive and friendly who genuinely seemed to enjoy their jobs. The ship was clean and had a variety of things to do for entertainment. Shore excursions booked through P&O were well organised and informative. Zero complaints perfect holiday!

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Had an excellent cruise on Azura…

Had an excellent cruise on Azura visiting Corsica and Italy. Cabin R254 which we found excellent as positioned near lifts but no noise and not overlooked by any balcony. Food was good. Loved Ajaccio Other ports good. Did P&O trip to Capri on your own which was a lovely day. Entertainment was very good all main shows good they work very hard. Comedian Noel Brodie was also very good. Best cruise out of the 4 we have been on!

10 September 2026
Unprompted review
Rated 5 out of 5 stars

P&O very good. We like !

Been with P&O many times.
Very good holiday.
Staff are excellent.
Best value for money cruise company I have found - at the quality level we like.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

We will be back !!!!

Our first cruise ever and we sailed on Arvia to the Norwegian Fjords so we were excited but a bit anxious of what to expect.
But wow it was fantastic!!!
We loved it and we will definitely be back for another.
The Fjords were stunning and The ship and cruising experience was FANTASTIC!!!!
The food was delicious and beautifully presented ( Zenith was our favorite restaurant ) and all the staff were amazing , thank you to all of them for their hard work.
Our cabin was perfect and peaceful,we had a standard balcony. The bed was so comfortable and we were surprised at how much storage space there was. Lovely en suite too.
The cabin staff were so efficient and helpful we stayed in room 12715.Thanks to all you guys who kept our cabin so clean and for the ice bucket we ordered everyday.
The choice of entertainment was amazing. We loved the Privateers in the Headliners club and Jo Little they were great!
Then on our last night we were in the Limelight club a delicious 3 course meal. With Mary Mac performing who was incredible, it was so enjoyable and she really funny and talented and the perfect way to spend our last night on Arvia.
I can’t mention everything as there so much to applaud. Embarkation and disembarkation were smooth and much quicker than expected. Lovely staff again!
Thank you it was just an amazing experience..
We will be back!!!

6 September 2026
Unprompted review
Rated 2 out of 5 stars

First and last P&O cruise

Ventura 12-26 September. Had high hopes for this holiday but ended up being a major let down. When we booked this holiday we were not told how dated the ship and activities were and we were not aware of it being targeted at people 65+. Our party is a 56 year old and a 15 year old and you can imagine how extremely bored one of us were. Wifi is slow and overpriced, games that require sufficient internet did not work so only about 4 games were playable. About a week in the ship had a repair tug attached to it and we couldn’t go out on the balcony due to it emitting black clouds which would be like inhaling cigarette smoke, noises from the ship also went on for a while that day and we couldn’t relax.

More things; the more the holiday progressed, the poorer the buffet food quality became. Night 3 had Jamaican jerk chicken and flavourful rice, day 13 had sloppy carbonara that was barely edible. Also “cheesecake” for dessert but just tasted like jelly with biscuit underneath it.

In the horizons it would often contain about 9 “talks” about jewellery, medicine for weight loss, perfume etc and it would just be for you to spend your money on board.

That doesn’t even cover all the problems we’ve had on this holiday. We are disembarking tomorrow thankfully but 4k for two weeks of boredom and homesickness is truly disappointing. You’ll never hear the words “we’re going on a P&O cruise” out of our mouths ever again. Relieved we are going home tomorrow.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent cruise from start to finish

Excellent cruise from start to finish. All crew highly professional, courteous and efficient. Can't praise them enough. Jacob and team in Peninsular Restaurant worthy of special mention for guiding me and my low carb/low sugar dietary needs.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

I'd never taken a cruise before

I'd never taken a cruise before, or any 'packaged' style holiday come to that. Didn't think I was the type, or old enough! Turns out I am the type and plenty old enough ;-)
I was so impressed by the smooth organisation of everything, it was effortless and relaxing. The highlight for me was the attention given to my Gluten Free requirements. Anyone with a serious allergy knows the anxious feeling of dining out and all the associated problems and pitfalls. The first question from the waiters every night was 'any food allergies'? I was always very satisfied with the Gluten-Free options on the menu, but it was always explained that most dishes can be adapted. They will give you tomorrows menu in advance for you to make your selection and the kitchens to prepare. Dining was a carefree joy for me, what a pleasant change that was! Well done to P&O and the wonderful staff.
I must say, I didn't expect such a high standard of entertainment either, so praise to all the performers and musicians. First hesitant cruise experience for me, I usually plan my own, slightly more adventurous trips, but I wouldn't hesitate to do it again. The Duty Free shopping was mostly quite pricey. That's the only potential negative I can think of but I wasn't there to shop. Formal evening was really nice, good to see people dressing up, more of this please. Great staff, lovely people to meet, On the whole it was a great experience.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Regretted not visisting before now

We had always planned to visit the Fjords but never got round to doing it, how much I regret that decission now. We went on several organised trips and enjoyed everyone. Loved Olden and their unique sailaway which reduced me to tears. The scenery is exceptional, we encountered every sort of weather except thunder. Booking again and bringing family with us next time.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Iona cruise to Norway

Iona cruise to Norway. Stress free holiday. Can honestly say first ever holiday that I totally relaxed for the duration. The staff are fantastic and can never do enough for you. Great food and drink with some great venues on board. Norway what a fantastic country and people.

5 September 2026
Unprompted review

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