P&O Cruises Reviews 

13,455
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 3,684 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff, noting that crew members are always polite, attentive, and ready to assist. People also highlight the brilliant evening entertainment and the fantastic variety of delicious food available across multiple dining venues. Travelers frequently describe their journeys as wonderfully relaxing, emphasizing the breathtaking scenery and well-organized excursions. Some reviewers were not happy with certain aspects, mentioning that some public areas felt overcrowded or that specific accommodations felt a bit tired and outdated. Others also noted occasional difficulties with bar service responsiveness or experienced issues during busy dining times.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, often describing them as stress-free and... See more

Staff

Reviewers mention positive feedback about staff, noting that the crew are consistently polite, welcoming, and... See more

Service

Reviewers highlight positive aspects of service, noting that the crew is attentive, polite, and consistently... See more

Quality

Clients share positive opinions on quality, frequently praising the fantastic meals and wide variety... See more

Location

Users describe mixed feelings regarding location, frequently praising the stunning scenery and amazing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Traveled on Ventura for a 4 day trip to Amsterdam, enjoyed our trip but another stop would have been good. Food, a little hotter in the Horizon but, good choices. Cabin, all good. Ship in good c... See more

Rated 4 out of 5 stars

Recently on the Iona in the fjords. It was a first time cruiser and wow! What a ship! The fjords were amazing with plenty of trips but P&O were far more expensive than the local trip organisers.... See more

Rated 4 out of 5 stars

Too a week cruise on Iona to the Norwegian Fjords which was amazing and scenic. From start to finish the process and experience was smooth and relaxing. For the majority of staff nothing is too much t... See more

Rated 4 out of 5 stars

The evening shows were excellent. The P&O trips were too rushed. Our shower area needed a refit it was disgusting. Overall enjoyed the cruise.


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4.4

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.4

All reviews

(13,455)

3,695 reviews in the last 12 months

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Rated 5 out of 5 stars

Birthday cruise.

Just got back from a Mediterranean cruise with p and o we had two lovely weeks sight seeing beautiful places. Onboard food was great and the staff were all wonderful. The evening entertainment was great too. We loved Azura great ship.

3 September 2026
Unprompted review
Rated 4 out of 5 stars

Overall a good experience

Onboarding was excellent, disembarking not so much. You’re kind of left to your own devices as they dedicate all their staff to the turn around of the ship so it’s ready for the next guests.

Mostly it was excellent. The food was great, and at the very worst, just average. The curry night in the buffet was phenomenal. Most of the staff are attentive and enthusiastic, some of them less so.

There are no areas where you can relax quietly, besides your own cabin. The lifts are interesting - endlessly crammed with other passengers, especially the kind who walk in and tell you to press the button of the floor they want to go to without so much as a please or thank you.

The places we docked in were beautiful. I much preferred the days where we could get out and about to the ones where we trapped at sea with no escape from the hoards of other guests.

The evening entertainment in the theatre was excellent.

I think perhaps we’re not the right demographic for this cruise line, most people onboard seemingly wanted to socialise and be around people all the time, we’re busy parents and professionals and wanted to unwind and decompress - not discuss lift politics 17 times a day.

Overall it was enjoyable and we’d cruise again, probably not with P&O just because of who they seem to cater to predominantly.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Dream holiday

From the moment we arrived on ship Azura we were made to feel special. The service and food also entertainment was fantastic. The crew were always very pleasant and helpful. Plenty to do throughout day and evening.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

We had our first cruise on Brittania…

We had our first cruise on Brittania and we couldn't fault anything at all ! We enjoyed every minute on and off the ship. The whole holiday was made special by staff, events, excursions, fantastic restaurants with so much choice + plenty of bars to relax in. Looking forward to our next cruise booked so easy on ship for next year !

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Norwegian fjords cruise with P and O…

Norwegian fjords cruise with P and O was my first ever cruise and it was amazing. I was worried it would be really crowded but there are lots of spaces to relax and chill out. Ship was so clean and staff friendly. Evening entertainment was great fun and the food was amazing, something for everyone
Boarding was very quick, luggage taken on board for us, airports could learn from this, and luggage arrived around 5pm at room door. I would definitely book another cruise with P and O

6 September 2026
Unprompted review
Rated 5 out of 5 stars

The whole Cruise experience is very…

The whole Cruise experience is very well organised with P&O. The Staff are fantastic and attentive. There is a good variety of food choices, dining venues and evening entertainment . I have Cruised with them twice and have another Cruise booked.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Norwegian fjords on Brittania

Recent cruise to Norwegian fjords on P&O Brittania, Wow, and wow again. The scenery is simply amazing; but the quality of the shore experiences and the onboard ambiance does everything to enhance the holiday. A wonderful experience.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Great Norwegian Ffords Cruise

We had a great holiday on P&O Cruise ship Britannia to the Norwegian Ffords from Southampton. The cabin was comfortable, the steward was fab and looked after us. The waiter served resturants on board for breakfast, lunch and dinner provided a good choice of menu and my partner who is a fussy eater even managed to dine well. The evening entertainment was great. All the staff on board were very friendly and polite and always happy to help. Thanks P&O a great value cruise.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Well that was a lot of fun

Well that was a lot of fun! We are cruising virgins so did’na know what to expect, and pleasantly surprised. Thank you Captain Paul, and your team, for being vey kind to Gordon and Carol.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous Norway

Fabulous Norway
Never considered a cruise holiday until recently as it would be like a bus man's holiday for my ex Merchant Navy chief engineer and shipping manager partner. However we had one of our best holidays ever aboard Britannia to Norway.
Visiting all ports was a true pleasure, each destination different, scenery amazing and the real highlight was the Loen skylift visit.
It was such a busy holiday on board the entire week flew in and we were heading back before we realised it was time to dock at Southampton once more.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

For over 70 years I said “ cruises

For over 70 years I said “ cruises, not for me thanks”
Just back from a cruise to Norway on Brittania.
How wrong I was! From the moment I entered the terminal at Southampton the level of customer service was exceptional.
The ship , staff, catering and entertainment was fabulous, give it try if you have not sailed before, you will not regret it. From the activities on board to the unforgettable sights of the fiords I shall not forget this holiday.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Organisation

Embarking and disembarking thousands is a major undertaking, P&O's organisation was well thought out and excellently organised. The cabin with balcony was very clean, well arranged and comfortable; the staff were professional and accommodating. For us the free dining in the Peninsular and Meridian restaurants was the highlight of our experience. The cruise card made life so easy. Our only complaint is the cost of the WIFI which I thought was exorbitant and accordingly we did not participate but felt we had missed out.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

I had my first cruise with P&O

I had my first cruise with P&O and it was absolutely faultless! The food was fantastic and the staff/crew went above and beyond! And a big shout out to Cajitan in Brodies bar who was an absolute delight! We will be back soon! 😁

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Just back from Fjords on Arvia had a…

Just back from Fjords on Arvia had a great time, our balcony cabin is spacious and comfortable. Clean and our cabin steward is very nice. Enjoyed the entertainments , shows etc , our first cruising .

13 September 2026
Unprompted review

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