P&O Cruises Reviews 

13,446
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 3,684 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff, noting that crew members are always polite, attentive, and ready to assist. People also highlight the brilliant evening entertainment and the fantastic variety of delicious food available across multiple dining venues. Travelers frequently describe their journeys as wonderfully relaxing, emphasizing the breathtaking scenery and well-organized excursions. Some reviewers were not happy with certain aspects, mentioning that some public areas felt overcrowded or that specific accommodations felt a bit tired and outdated. Others also noted occasional difficulties with bar service responsiveness or experienced issues during busy dining times.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, often describing them as stress-free and... See more

Staff

Reviewers mention positive feedback about staff, noting that the crew are consistently polite, welcoming, and... See more

Service

Reviewers highlight positive aspects of service, noting that the crew is attentive, polite, and consistently... See more

Quality

Clients share positive opinions on quality, frequently praising the fantastic meals and wide variety... See more

Location

Users describe mixed feelings regarding location, frequently praising the stunning scenery and amazing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Traveled on Ventura for a 4 day trip to Amsterdam, enjoyed our trip but another stop would have been good. Food, a little hotter in the Horizon but, good choices. Cabin, all good. Ship in good c... See more

Rated 4 out of 5 stars

Recently on the Iona in the fjords. It was a first time cruiser and wow! What a ship! The fjords were amazing with plenty of trips but P&O were far more expensive than the local trip organisers.... See more

Rated 4 out of 5 stars

Too a week cruise on Iona to the Norwegian Fjords which was amazing and scenic. From start to finish the process and experience was smooth and relaxing. For the majority of staff nothing is too much t... See more

Rated 4 out of 5 stars

The evening shows were excellent. The P&O trips were too rushed. Our shower area needed a refit it was disgusting. Overall enjoyed the cruise.


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4.4

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.4

All reviews

(13,446)

3,659 reviews in the last 12 months

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Rated 5 out of 5 stars

What a lovely ship Iona is

What a lovely ship Iona is, staff are so good and friendly, thoroughly enjoyed my week in the Fjords, Arif and Elvis were our bar staff and looked after us the whole holiday,Molly kept our room clean, she was so good, and looked after all our requests

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Just got back home after spending the…

Just got back home after spending the week doing the Norwegian Fjords on Iona. Had an absolutely amazing time! Was nervous beforehand not knowing what to expect however it went way beyond my expectations! The ship was very clean from top to bottom, Staff was very helpful and went out of their way for you. The venues, Shops, Entertainment, Food was all brilliant. Getting on and off ship in ports was a breeze, The scenery along the way blew my mind, We are already looking at booking again! The only fault I had was nothing to do with the ship, It was the rudeness of the guests aboard being entitled and thought they was better than everyone else (Pushing and shoving, No manners ect) However this did not affect our holiday! I would recommend anyone to experience this cruise

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Iona Review

The Ship was clean
Staff polite
People there to help you- staff were excellent
Food excellent
I read mixed reviews before going onboard Iona.
We were pleasantly surprised !!!

19 September 2026
Unprompted review
Rated 5 out of 5 stars

Norwegian Fjords on P&O…

Went to the Norwegian Fjords on P&O Iona. Fantastic ship, had everything we needed and more! Very clean, lovely balcony cabin, friendly and knowledgeable staff. Great ports visited.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Iona was amazing

Iona was amazing . We didn’t want the entertainment but there were quiet areas , but if you want it it’s there, food very good . Staff excellent .

12 September 2026
Unprompted review
Rated 4 out of 5 stars

Great staff, service and value for money

Too a week cruise on Iona to the Norwegian Fjords which was amazing and scenic. From start to finish the process and experience was smooth and relaxing. For the majority of staff nothing is too much trouble especially Derril who was a waiter in the Aqua restaurant. The food, cleanliness and layout of the ship was outstanding and I’d definitely cruise on Iona again!

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Great ship

Everything was smooth from embarking to disembarking
Food was lovely
Service was brilliant
Spotless ship
Great entertainment
Friendly staff
Funny entertainment staff ( quite dumb ) no offence
Would definitely recommend

12 September 2026
Unprompted review
Rated 5 out of 5 stars

I have cruised other lines

I have cruised other lines, more expensive ones and thought P and O were holding their own. The ship looked and felt nice, the food mostly was lovely and I felt looked after.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Our first cruise to Fjords returned…

Our first cruise to Fjords returned today sadly. I cried leaving the Iona, and honestly cannot praise the staff enough. The cabin was beautiful, staff were extremely kind professional helpful. Ship as a whole was spotless. The only negative was people smoking on the balcony either side of us which made it difficult to sit outside having asthma and the tv not working most days amd having to repeatedly report to reception. It hasnt put me off and I will be booking again soon.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Fjords

As always the cabins and public areas are clean and comfortable. The staff are all polite and friendly. You can be as busy or lazy as you want. There was so much to see and do on Iona. The fjords are absolutely stunning. We were lucky with the weather. It wasn't cold and we didn't have too much rain either. You just have to come prepared! Prices in the bars are much the same as in hotels. Food excellent with a varied choice. Everything went very smoothly. We felt safe

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Birthday cruise.

Just got back from a Mediterranean cruise with p and o we had two lovely weeks sight seeing beautiful places. Onboard food was great and the staff were all wonderful. The evening entertainment was great too. We loved Azura great ship.

3 September 2026
Unprompted review
Rated 4 out of 5 stars

Overall a good experience

Onboarding was excellent, disembarking not so much. You’re kind of left to your own devices as they dedicate all their staff to the turn around of the ship so it’s ready for the next guests.

Mostly it was excellent. The food was great, and at the very worst, just average. The curry night in the buffet was phenomenal. Most of the staff are attentive and enthusiastic, some of them less so.

There are no areas where you can relax quietly, besides your own cabin. The lifts are interesting - endlessly crammed with other passengers, especially the kind who walk in and tell you to press the button of the floor they want to go to without so much as a please or thank you.

The places we docked in were beautiful. I much preferred the days where we could get out and about to the ones where we trapped at sea with no escape from the hoards of other guests.

The evening entertainment in the theatre was excellent.

I think perhaps we’re not the right demographic for this cruise line, most people onboard seemingly wanted to socialise and be around people all the time, we’re busy parents and professionals and wanted to unwind and decompress - not discuss lift politics 17 times a day.

Overall it was enjoyable and we’d cruise again, probably not with P&O just because of who they seem to cater to predominantly.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Dream holiday

From the moment we arrived on ship Azura we were made to feel special. The service and food also entertainment was fantastic. The crew were always very pleasant and helpful. Plenty to do throughout day and evening.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

We had our first cruise on Brittania…

We had our first cruise on Brittania and we couldn't fault anything at all ! We enjoyed every minute on and off the ship. The whole holiday was made special by staff, events, excursions, fantastic restaurants with so much choice + plenty of bars to relax in. Looking forward to our next cruise booked so easy on ship for next year !

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Norwegian fjords cruise with P and O…

Norwegian fjords cruise with P and O was my first ever cruise and it was amazing. I was worried it would be really crowded but there are lots of spaces to relax and chill out. Ship was so clean and staff friendly. Evening entertainment was great fun and the food was amazing, something for everyone
Boarding was very quick, luggage taken on board for us, airports could learn from this, and luggage arrived around 5pm at room door. I would definitely book another cruise with P and O

6 September 2026
Unprompted review
Rated 5 out of 5 stars

The whole Cruise experience is very…

The whole Cruise experience is very well organised with P&O. The Staff are fantastic and attentive. There is a good variety of food choices, dining venues and evening entertainment . I have Cruised with them twice and have another Cruise booked.

11 September 2026
Unprompted review

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