Was looking for the rare 22mm long bends, almost everyone was out of stock or charging rare gems prices, but PS had them, and reasonable prices, they arived quickly. Next time im looking for something... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordering was easy, price was great. Delivery was exceptional. Had the radiator delivered to my Mum’s house as I was going to be away with work. Noticed afterwards that it said that due to the weigh... See more
Company replied
Used this site to order a bathroom cabinet. Very impressed with both their service and this item . It's very classy and is such an elegant cabinet with plenty of space inside. Great item. Reasonably... See more
Company replied
Looking for salt tablets online. Came across Plumbing Superstore offering a good price. 1st time using this company but not the last. Speedy delivery. Phone call to arrange delivery day. Offer of c... See more
Company replied
Company details
About PLUMBING SUPERSTORE
Written by the company
Who are we?
PLUMBING SUPERSTORE is the UK's largest online supplier of quality plumbing materials and bathroom supplies. Aimed at providing customer satisfaction and convenient shopping for all your plumbing supply needs.The brands you trust
We offer a vast array of choices from leading brands in the industry such as John Guest Speedfit, Geberit, Pegler Yorkshire and more.Expert advice
Local to Durham or the surrounding counties? If you prefer the in-person approach, you can pick up your deliveries from us and discuss your plumbing supply needs at our trade counter in Darlington! We deal with customers across the UK, so our professional team will be happy to assess your requirements and support you whether you prefer a phone call or face-to-face.Earn SUPER rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!Contact info
Plumbing Superstore, Hannah Court, Unit 1 Business Park, DL3 0AW, Darlington, United Kingdom
- 01325488588
- sales@plumbingsuperstore.co.uk
- plumbingsuperstore.co.uk
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Competitively priced with excellent…
Competitively priced with excellent service and helpful staff.
26 April 2026
Good service.
They found, quoted and processed order, for the required item (which was not listed on website) quickly and delivered on time.
8 February 2026
Easy to find what I needed
Easy to find what I needed, easy to order and prompt delivery.
28 April 2026
Next day delivery.
27 April 2026
The delivery was super fast & they had…
The delivery was super fast & they had what I wanted
27 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
dear oh dear
23 April 2026
Reply from PLUMBING SUPERSTORE
Good Evening,
Thank you for taking the time to leave a review.
If you have an issue with your order that you need help with please do email us on feedback@cmostores.com with the details so we can help you.
Kind Regards
Samantha
Good product well delivered.
21 April 2026
Really great company to deal with.
Really great company to deal with.
Sean sorted my order with great speed and the job went ahead promptly after I ordered the wrong pipe, he’s a real credit to the company.
All staff really helpful when you need them .
Will use again, as delivery really fast
21 April 2026
Reply from PLUMBING SUPERSTORE
Hi Fiona,
Thank you for leaving us this 5 star review! We appreciate you taking the time out of your day to do so, and hope to see you again in the future.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Hi Mopar,
Great to see that this was a simple purchase! Thanks for reviewing us, and we hope to see you again.
Kind regards,
Phil.
Never got my item !
19 April 2026
Reply from PLUMBING SUPERSTORE
Good afternoon,
I am sorry to hear that this has not been received! I cannot see that we were notified of this prior to your review, but I shall ask our team to chase an update.
I sincerely apologise, and we look forward to updating you shortly.
Kind regards,
Phil.
Painful returns process
Incorrect item sent to me - the wrong photo was used on the website and the description wasn't detailed enough. It was such a struggle to return the item and get my money back. I had to pay for postage and then separately claim for the returns postage.
16 March 2026
Reply from PLUMBING SUPERSTORE
Good Morning Joanne,
Thank you for taking the time to leave a review.
I do apologise about this issue that you have had with the website not being clear. I have fed this back to the correct department for review.
I can see that your order has been refunded along with the postage that you had paid for the return.
Kind Regards
Samantha
Good experience.
Nice 15mm brass hospital clips ordered for some new pipework we was having done. Good price, delivered quickly, high quality, looks good.
29 March 2026
Reply from PLUMBING SUPERSTORE
Hi RM,
Thank you for leaving us this 5 star review. We appreciate you taking the time to do so, and hope to see you again.
Kind regards,
Phil.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.