Plumbing Superstore Reviews 7,104

Great Service, thanks. Quick delivery of Quality Purchases, Part Specification well defined on WebSite, making cart choice easy. Using the purchased parts allowed me to fix an awkward leak from an ex... See more

I needed a sink & cabinet urgently. Had to be a particular size & Plumbing Superstore seemed to be the only company in the UK that stocked one. We live in Herts & I dispatch my husband to pick up from... See more

Thankyou, got a heating system working for an elderly person with some simple inline compression joints. City Plumbing took 4 days and one excuse after another including not being able to unload the... See more

Good price. Item was coming from supplier so delivery took longer than stated on the website but I got a call to inform me of this. Customer service were good to help with delivery and got the cour... See more

Looking for salt tablets online. Came across Plumbing Superstore offering a good price. 1st time using this company but not the last. Speedy delivery. Phone call to arrange delivery day. Offer of c... See more

Fantastic service. Customer service on the phone was brilliant and let me know exactly what I needed to order. Website order placed and goods delivered the following day, well packaged with no dama... See more

I needed to purchase copper fixings as well as pipe. Plumbing Superstore were just about the only company who would deliver copper pipe in less than full bundle quantity - even if only 2 metre lengt... See more

I bought 4 packs of Luvanto LVT flooring. Great website very easy to navigate, good description of goods. Ordered and delivered within two days and my order was very well packaged to prevent damage.... See more

Ordered on-line and got exactly what I ordered. The items arrived, perfectly packaged, in the time stated. Very easy process. Unfortunately, although Plumbing Superstore did its job brilliantly, I mad... See more

Excellent service! I've used a few times now for various things. Never had an issue, deliveries arrive when stated and I've had no issues with any products. Pricing is very competitive. Thanks Plu... See more

Excellent product great communication, pipes cut to length. Fast delivery. It gets better. I messed up an order recently. Just took one phone call and it was fully sorted and out for delivery. Gr... See more

I needed some supplies after a recent frost burst a pipe and I just went looking online and found these guys website ... they had lots of stock...an easy to use website and v reasonable prices.. I qui... See more

I rang with a technical query, my number was taken and the call returned very quickly My question was answered straight away without any delay Material was ordered and delivered the following dela... See more

An absolutely fantastic company. The lady I spoke to on the phone was amazingly helpful and knowledgeable. She took the time to fully understand my needs and put together a package which was just perf... See more

Excellent service. The tap I ordered arrived the next day. Good quality product. The only crib is there were no fitting instructions and we had to resort to YouTube for some help because the fitting... See more

The company rang me back after leaving a message, the lady was extremely help full in placing my order and the items delivered in good time. I was pleasantly surprised with the low price. I would def... See more

Absolutely shocking. I ordered a length of 15mm pipe and some compression fittings, and paid postage. It took 14 days to arrive. This can happen sometimes, sure - but I contacted plumbing s... See more

excellent experience from start to finish. Ordering online was simple and straight forward, the courtesy call to confirm sizes was quick and efficient, delivery was fast. The only stumbling block w... See more

Customer care lady was very helpful, suggesting alternative products that met the spec I was looking for after spending a lot of time searching on the internet. Arranged product delivery for next day.... See more

The only store I found which offered a rectangular fitting to match other items in the bathroom. Ordering was straightforward and I placed the order at about midday. The item was with me at about 11... See more

Great Product and Great Service. Almost everything about the order was great. Price. Product. Service. Quality. My only adverse comment I have, is that I should have picked up that there were no... See more

Fantastic support and help from Sean at plumbing superstore. Great communication, took the time to contact me about an order query to ensure it was spot on. Very friendly, helpful and patient. Qualit... See more

The order was lost during the delivery stage so they agreed to send another package, this was then delayed again as they had some sort of take over. Finally received the order 7 weeks after the due da... See more

We had problem with our bank card and had to contact customer services, they could not have been more helpful! and it was a problem our end not theirs. When the order could finally be placed delivery... See more

It was like dealing with your local shop, friendly personal service but with a vast stock. Couldn't have been more helpful and we're really happy customers.

I got exactly what I ordered and the staff were most helpful. My delivery was next working day by a driver that went out of his way to help . Will be using them again and recommend the company.

Negative reviews do not appear on their clickbasin.co.uk website (which they now own). The items on sale are of very poor quality. The basin plug disintegrated after only two years of use and lead to... See more

Plumbing Superstore was the only supplier I found that stocked the specific cistern fill valve I was looking for. The website was fast and easy to navigate, and my order was delivered very quickly.... See more

The service I have received from Plumbing Superstore is exceptional. Very fast delivery. The product is very good easy to fit, looks very good when fitted onto the pipes.

The part came as requested it was not the part I needed at this moment in time however it may come in handy in the future, the part was needed to help with the repair of a pipe to a toilet cistern bu... See more

Good price, free delivery on minimum order qty, quick delivery to requested space at home, bags not split. Thanks.

I contacted the Plumbing Superstore as I was urgently needing hep20 manifolds to complete a job. Shameem arranged for the parts to be sent immediately by fedex so that I would receive them as soon as... See more

Good price for the item we purchased, delivery price a little steep but delivered the next day so that's always a bonus

Ordered expansion vessel for Alpha boiler as original sprung a small leak. Placed order on Tuesday morning and received package on the following Friday. Kept updated from placing order up to deliver... See more

Quick delivery delivery guy was very helpful in offloading into my van good work all round items well packaged just what you want AAAA++++++

The kit was competitively priced. It arrived when they said it would. It does the job well. Can't fault Plumbing Superstore on anything.

Ordered apples and received oranges, they let me know after one week that they don't have all the item on the order, then send over FedEx to recover the lost time, only to receive the wrong items....n... See more

Ordered a new bathroom cabinet on the 9th of June and paid £7.50 postage. No email updates or explanation as to why my order has yet to arrive. I have contacted the company twice but no response.

I ordered a Honeywell 3 port valve. Price was the best available and delivered next day by FEDEX. Thanks for your Excellent service.

No problem with the item as expected straight replacement for existing , but it took 3 weeks to be delivered . Mike19

Had exactly what I needed and delivered on time. No problems ordering on the website. Clear pricing and delivery terms.

Easy to place order on a well stocked site. The items included in the package were well packed and of good quality. Prompt delivery by pleasant and helpful driver.

Good product for better price, excellent delivery. Will do the business again. I will recommend them.

Good price. Slight issue receiving wrong part. But resolved quickly and correct part sent out very quickly. Very happy with service.

Goods arrived within time stated, very helpful staff member who took my order

The purchase went well, but the delivery driver left before we had chance to inspect the cabinet. We are in a new home so didn’t open it immediately, but when we did, the corner of the mirror was brok... See more

Ordered copper coil , showing in stock for next day delivery…. It wasn’t, eventually cancelled order as it was going to be a number of weeks. They did send me a voucher for my inconvenience, ch... See more

Bought a new water meter for a job, metal threads were damaged,not much but enough for the plastic fitting to cross thread. Always put tape on but not enough to stop from dripping. Had to get two more... See more

Very responsive and helpful in sourcing a part that they did not sell. Delivery the very next day. Excellent.

The seller was quite polite and keen to make the sale - all seem to be nice and sorted, confirmed the later delivery date due to parts being out of stock, but then surprise, the delivery was 4 days la... See more

The product and the communication about delivery was good. However, the delivery driver parked on the road instead on the drive and this company does not assist with offloading whatsoever. Whilst it i... See more

Similar to many of the other reviews. Terrible service. Placed order, no information. Chased, no information. Still waiting after 2 weeks to even be told when the product is arriving. Causing hug... See more

Plumbing Superstore sent me a request to do a review 9 days after I made my order and a week after I got an email from them stating that the item had been fully dispatched. It is now two weeks since I... See more

Good quality water softener salt tablets at a good price. However, delivery was delayed, which I had to chase up twice. Otherwise, it would have been 5 stars.

Easy to select the product on the web site. Good products, competitively priced, delivered on time.