I had a email today say letter before claim from a debt I couldn't remember they was actually polite and put my account on hold for 35 days . Due to my mental health! Doing further investigations I wa... See more
Company replied
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Review summary
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Easy to use not everything needs filling in. Can pay off from bank direct or set a payment plan without lenthy forms pr even talking to someone or providing documents
Company replied
Funny enough, AJJB were chasing me, and I paid in full, because they are persistent and I have to commend them for that. Even more funny, if I were a business chasing unpaid debts then I most pro... See more
Company replied
Very helpful decent people Thank you very much for your understanding Highly recommend Five stars
Company replied
Company details
About Payajjb
Written by the company
AJJB Law
Information written by the company
We are a regulated law firm here to help you find the right way forward
AJJB Law is a debt resolution specialist firm with experience across a range of industries. The role of our web-portal and paralegal team is to resolve your situation as quickly and easily as possible.
Contact info
2nd Floor, G Mill, Dean Clough, Halifax, HX3 5AX, Halifax, United Kingdom
- 01422324519
- trustpilot@ajjblaw.co.uk
- payajjb.co.uk
3.4
Average
422 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Disgusting corrupt “company”
Disgusting corrupt “company”
Payment plan set up and payments made however continually harassed and threatened with emails & text messages stating that I haven’t been in contact or made payments.
Now received another text message stating that my account is being reviewed for legal action.
No acknowledgment or response to correspondence sent to them.
Absolutely disgusting.
15 April 2025
Unprompted review
Reply from Payajjb
Thank you for taking the time to make us aware of this.
This does not sound like the level of service that we would expect for our customers. Your satisfaction is our top priority and we would like to have this resolved.
I have requested some more details in order for a member of our team to reach out to you. Please respond to our request and a member of the team will be in touch.
complete shisters
complete shisters - never deal with them: they're not "legal" purely money grabbers
15 June 2024
Unprompted review
Reply from Payajjb
Thank you for taking the time to provide us with your feedback.
We would like to assure you that our company is not a scam we work on behalf of a number UK company’s in resolving account issues. Please contact us and we can assist.
We are regulated by the Solicitors Regulation Authority number 665180. This can be confirmed here: https://www.sra.org.uk/consumers/register
AJJB Law & CRS (Credit Resource Solutions) rebranded as COEO aka "Klarna-maffia"
AJJB Law is one of the most disgraceful "legal company" set up by bunch of friends, being an umbrella under CRS (Credit Resource Solutions)and rebranded as COEO Group. AJJB Law previously used dubious and unethical method (screenshoots can be attached, will be attached) to lure customers to be pay them even they are behind of primary debts. AJJB Law is expert to utilising "loop-holes" in the system (well, probably this is why they are been paid for) and if you are not up to challenge, you might find yourself being lured or scammed by "Klarna-maffia"
Klarna has been previously fined for £35m for breaching Anti Money Laundry policy in Sweden, it has been also written by "gruenderszene", Klarna drama mentioned many time by Financial Times as well...
My most honest and useful advise. Do not fall for any harassment from AJJB Law or CRS but check your bank statements, keep your records, emails, mobile app conversations and never ever let yourself be manipulated by any member of Klarna-maffia
13 April 2025
Unprompted review
Reply from Payajjb
Thank you for taking the time to provide us with your feedback.
We would like to assure you that we work on behalf of a number UK company’s in resolving account issues.
We are regulated by the Solicitors Regulation Authority number 665180. This can be confirmed here: https://www.sra.org.uk/consumers/register
The quickest way to resolve any queries is to engage with us through the methods we provide in our outbound communications.
Always willing to help.
10 April 2025
Unprompted review
Reply from Payajjb
Hi Lee,
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words.
Your feedback is invaluable to us and we are always looking for ways to improve our service.
Scam
Scam! Sent me an email saying I would be sent to court because of a late Klarna payment... I didn't have any debt.
8 April 2025
Unprompted review
Reply from Payajjb
Hi Charlotte,
Thank you for taking the time to provide us with your feedback. We would like to assure you that our company is not a scam we work on behalf of a number UK company’s in resolving account issues.
Please contact us and we can assist. We are regulated by the Solicitors Regulation Authority number 665180. This can be confirmed here: https://www.sra.org.uk/consumers/register
Very quick and easy
Very quick and easy, fast replies to emails. Appreciate the option for a payment plan that suits you. Overall good experience, minus the being in debt part Ofc lol.
7 April 2025
Unprompted review
Reply from Payajjb
Hi Luis,
Thank you for leaving a positive review! We are so glad to hear that you had a good experience with us and appreciate your feedback.
We are thrilled that we were able to meet your expectations.
Still sending threatening emails…
Still sending threatening emails regarding pre court action, despite the fact that I have continuously replied to these emails showing that my account is under payment arrangement, showing the set amount coming out of my bank (31st March) and this even shows on my account as the set amount paid for the month, shown texts about the payment arrangement MULTIPLE TIMES. But they still continue to harass and threaten and bullying and try to intimidate with threatening court action. Email sent yesterday regrading pre court action, I replied again with proof straight away to receive an email FOUR hours later ‘You haven't responded to our previous correspondence’. One, I had and two, it was FOUR hours later.. people don’t exist to serve AJJB LAW, people have lives and cant always immediately respond. An absolute disgrace of a company and I think staff should be absolutely ashamed of themselves.
5 April 2025
Unprompted review
Reply from Payajjb
Hi Maureen,
Thank you for taking the time to make us aware of this. This does not sound like the level of service that we would expect for our customers. Your satisfaction is our top priority and we would like to have this resolved.
I have requested some more details in order for a member of our team to reach out to you. Please respond to our request and a member of the team will be in touch.
Very easy to use
Very easy to use. Could be easier if used Apple Pay to pay.
4 April 2025
Unprompted review
Reply from Payajjb
Hi Sabrina,
Thank you for leaving a positive review! We are so glad to hear that you had a good experience with us and appreciate your feedback.
We are thrilled that we were able to meet your expectations.
SCAM!!
SCAM!!! Sending texts about Klarna debt.. never had Klarna account, Spoke to Klarna directly who have said no account or debt in my name. I called you up and asked for a Klarna order ref to which the lady said I need to clear security (give all my details, like address and name) No thank you. Ok will need to terminate the call.... Ha! yes because its a scam. DO NOT give any personal details to them, call Klarna directly!!!!
3 April 2025
Unprompted review
Reply from Payajjb
Thank you for taking the time to provide us with your feedback. We would like to assure you that our company is not a scam we work on behalf of a number UK company’s in resolving account issues.
Please contact us and we can assist. We are regulated by the Solicitors Regulation Authority number 665180. This can be confirmed here: https://www.sra.org.uk/consumers/register
Very easy to navigate and easy to set…
Very easy to navigate and easy to set up payment
3 April 2025
Unprompted review
Reply from Payajjb
Hi Hannah,
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words.
Your feedback is invaluable to us and we are always looking for ways to improve our service.
I was in debt due to illness and…
I was in debt due to illness and payments were quickly arranged although stick with the app as very slow and not good at all . Nearly gave up but didn’t and eventually got there.
31 March 2025
Unprompted review
Reply from Payajjb
Hi Karyn,
Thank you for leaving a review. We apologise for any issues you have experienced with our website.
Your satisfaction is important to us and we are glad to hear that you had a positive experience.
Payajjb offers some helpful options for…
Payajjb offers some helpful options for dealing with payments, especially if you're struggling. Their website is easy to navigate with clear answers to common concerns, making it somewhat stress-free to set up payment plans. However, experiences seem mixed—some users claim issues with old debts, which raises questions. An average experience overall.
17 February 2025
Unprompted review
Reply from Payajjb
Hi Gaia,
Thank you for leaving a positive review! We are so glad to hear that you had a good experience with us and appreciate your feedback.
We understand that customers may have some questions, especially regarding older debts. Please note that we are committed to resolving queries and disputes in a fair manner. The best way to resolve any issues is to engage with us through the methods we provide in our outbound communications.
Reply from Payajjb
Hi Britney,
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words.
Your feedback is invaluable to us and we are always looking for ways to improve our service.
Absolute scam kept telling me I owe…
Absolute scam kept telling me I owe klarna money making me panic! I’ve never used klarna I still get in touch with them to make sure etc and they said this company is a scam and ignore messages and report immediately!!
25 March 2025
Unprompted review
Reply from Payajjb
Hi Lou,
The quickest way to resolve any queries is to engage with us through the methods we provide in our outbound communications.
We can’t go into too much detail on a public forum as you can appreciate however, engage with us and we can assist with any questions you may have.
Really helpful advice and was able to…
Really helpful advice and was able to solve my query
22 March 2025
Unprompted review
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words.
Your feedback is invaluable to us and we are always looking for ways to improve our service.
This company is horrible
This company is horrible! They have harassed me for months, every single day! When I ask for the correct legal documents, they either ignore me or tell me I can’t have them. Then they still threaten me with a big scary CCJ! I do not recommend for anyone to use this company.
19 March 2025
Unprompted review
Reply from Payajjb
Hi Leonora,
Thank you for taking the time to make us aware of this. This does not sound like the level of service that we would expect for our customers. Your satisfaction is our top priority and we would like to have this resolved.
I have requested some more details in order for a member of our team to reach out to you. Please respond to our request and a member of the team will be in touch.
Keep getting emails saying I owe money…
Keep getting emails saying I owe money to Klarna… I’ve called them and I owe them nothing? They’re really forceful and use bullying tactics to try and get people scared into paying. If I was someone with severe mental health and did owe this money I think their tactics would really send me over the edge. Really not a nice company at all
10 March 2025
Unprompted review
Reply from Payajjb
Hi Sophie,
Thank you for taking the time to make us aware of this. This does not sound like the level of service that we would expect for our customers. Your satisfaction is our top priority and we would like to have this resolved.
I have requested some more details in order for a member of our team to reach out to you. Please respond to our request and a member of the team will be in touch.
Nice quick and easy
Nice quick and easy.
Managed to set up a payment account due to my own affordable life.
12 March 2025
Unprompted review
Reply from Payajjb
Hi Ledjana,
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words.
Your feedback is invaluable to us and we are always looking for ways to improve our service.
Complete scam artist sent me emails…
Complete scam artist sent me emails saying I owe money to klarna I rang klarna and they said my account was completely up to date!!!! Robbing sods!
7 March 2025
Unprompted review
Reply from Payajjb
Hi Valentina,
Thank you for taking the time to provide us with your feedback. We would like to assure you that our company is not a scam we work on behalf of a number UK company’s in resolving account issues. Please contact us and we can assist.
We are regulated by the Solicitors Regulation Authority number 665180. This can be confirmed here: https://www.sra.org.uk/consumers/register
Scam Company.I have already made a…
Scam Company.I have already made a payment plan,the payment went through today and they still are threating me saying they will escalate further within the Legal Process.Ignore them as they are scam
6 March 2025
Unprompted review
Reply from Payajjb
Hi Eleni,
Thank you for taking the time to provide us with your feedback. We would like to assure you that our company is not a scam we work on behalf of a number UK company’s in resolving account issues. Please contact us and we can assist.
We are regulated by the Solicitors Regulation Authority number 665180. This can be confirmed here: https://www.sra.org.uk/consumers/register
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