I had a email today say letter before claim from a debt I couldn't remember they was actually polite and put my account on hold for 35 days . Due to my mental health! Doing further investigations I wa... See more
Company replied
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Review summary
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Based on these reviews
AJB Law were very understanding of my circumstances and offered a lot of support with an affordable payment plan, I always found them pleasant to deal with and always eager to assist me in re paying m... See more
Company replied
Great option to repay debt. Have been struggling with money lately but the option of repayment is a great eay to get back on track. Honestly though, just looking forward to settle this debt 😩
Company replied
Company details
About Payajjb
Written by the company
AJJB Law
Information written by the company
We are a regulated law firm here to help you find the right way forward
AJJB Law is a debt resolution specialist firm with experience across a range of industries. The role of our web-portal and paralegal team is to resolve your situation as quickly and easily as possible.
Contact info
2nd Floor, G Mill, Dean Clough, Halifax, HX3 5AX, Halifax, United Kingdom
- 01422324519
- trustpilot@ajjblaw.co.uk
- payajjb.co.uk
3.5
Average
379 reviews
Replied to 65% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great easy to use easy to pay
16 April 2026
Unprompted review
I was continually getting emails, post and text messages threatening further action from them even though I had already spoken with them and an arrangement was in place
I was continually getting emails and text messages from this company stating that with my debt they had issued a letter before claim! I had already been in contact with them to make arrangements on my account and was informed that any further correspondence about the letter before claim would stop! However even after they had said that I was still receiving emails and text messages and also post telling me that they had issued a letter before claim! Being disabled, in poor health and very vulnerable that the corespondents I still continued to received was very scary, worrying, stressful and very distressing for me as a single person with a small child who only receives benefits as an income now because I had to stop working as a trained neonatal intensive care nurse due to my poor health conditions. The company has no idea of what the continued corespondent has been like for me!! I think they should have training on how their actions affect people, especially vulnerable people and make sure that they ensure they keep to their policy that once an agreement is in place that they will be diligent and take action to prevent further contact stating worrying threats about action being taken when an agreement is already in place!
12 April 2026
Reply from Payajjb
I am sorry to hear about this. This does not sound like the level of service that we would expect for our customers. I’ve arranged for a member of our team to reach out to address your concerns. We are committed to resolving this with you. Please await our message.
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Crooked tools file their letters in the…
Crooked tools, file their letters in the most appropriate way you know - use them as hamster bedding or for toilet 🧻
1 April 2026
Unprompted review
Reply from Payajjb
Thank you for taking the time to make us aware of this. This does not sound like the level of service that we would expect for our customers. Your satisfaction is our top priority and we would like to have this resolved. I have requested some more details in order for a member of our team to reach out to you. Please respond to our request and a member of the team will be in touch.
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Recommendation
Is very easy to understand and doesn't take long time to complete
30 March 2026
Unprompted review
Reply from Payajjb
Thanks for your 5-star review! We are so happy to hear that you had a positive experience with us and appreciate your kind words. Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
It helped me really well
19 March 2026
Unprompted review
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
they want a debt we already pay and act…
they want a debt we already pay and act aggressive legit scam since they "law"
18 March 2026
Unprompted review
Reply from Payajjb
We apologise for any inconvenience or frustration in our attempts to communicate with you. However if you contact us we can work together to achieve the right outcome and stop communication.
Please know that we are committed to providing a positive and respectful experience for all of our customers.
If you would like to discuss your specific concerns in more detail, please visit www.payajjb.co.uk and log in. We are here to help and would be happy to assist you in any way we can.
Very very understanding and helpfull
5 March 2026
Unprompted review
Reply from Payajjb
Thanks for your 5-star review! We are so happy to hear that you had a positive experience with us and appreciate your kind words. Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
VERY PERSISTENT WITH GOOD INTENT ON…
VERY PERSISTENT WITH GOOD INTENT ON HELPING.
ABSOLUTELY 💯, HIGHLY RECOMMENDED.
YOU WON'T BE DISAPPOINTED
25 February 2026
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Ajjb
Filled out a form of my ingoing and outgoings which was easy enough
16 February 2026
Unprompted review
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Reply from Payajjb
Thank you so much for taking the time to leave a positive review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service
Excellent very good
10 February 2026
Unprompted review
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
CONFIRMED SCAM!!
This is a scam! Received a letter saying I owed BT money and they would be taking me to court. Just off the phone from BT who have confirmed that 1: I don't them any money and 2: they don't work with this company and suspect it's a scam. If you receive a letter from them escalate it with the company they're claiming to be from, DO NOT pay them any money!!
10 February 2026
Unprompted review
Reply from Payajjb
Thank you for taking the time to provide us with your feedback. We would like to assure you that our company is not a scam we work on behalf of a number UK company’s in resolving account issues. Please contact us and we can assist. We are regulated by the Solicitors Regulation Authority number 665180. This can be confirmed here: https://www.sra.org.uk/consumers/register
The quickest way to resolve any queries is to engage with us through the methods we provide in our outbound communications.
We can’t go into too much detail on a public forum as you can appreciate however, engage with us and we can assist with any questions you may have.
Terrible!
Terrible!
No way on speaking to anyone
The whole set up with AJJB Law and British Telecom is a con!
Ripping off innocent people!
5 February 2026
Unprompted review
Reply from Payajjb
Thank you for taking the time to make us aware of this. This does not sound like the level of service that we would expect for our customers. Your satisfaction is our top priority and we would like to have this resolved.
I have requested some more details in order for a member of our team to reach out to you. Please respond to our request and a member of the team will be in touch.
I had a email today say letter before…
I had a email today say letter before claim from a debt I couldn't remember they was actually polite and put my account on hold for 35 days . Due to my mental health! Doing further investigations I was actually in the wrong and offered a £1 token donation that they accepted I jyst wanted to reassure people that even if you think they are wrong always check credit score experia on your bank you find if the debt belongs to you . Also make sure the payment is accepted before you do your standing order get the reference yo the account there sort code the account number and set it for the date you get paid , the AJJB LAW Ltd was very helpful by payments even if you offer £1 token donation never allow non priority debts take over priority debts . Hope this helps everyone as it helped me
2 February 2026
Unprompted review
Reply from Payajjb
Thank you for your review! We are thrilled to hear that you had a good experience with us and appreciate your kind words. At AJJB Law, customer satisfaction is our top priority and we take all feedback, both positive and negative, seriously. We are glad to hear that we were able to meet your expectations.
Very easy to use website..very friendly…
Very easy to use website..very friendly staff..very very easy to deal with and always put your mind at rest
22 January 2026
Unprompted review
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
they have the great services,very…
they have the great services,very understanding, friendly, and offers the customer the opportunity to pay according to how much they can afford, not like other collection companies where they scare customers and put a gun to their head, threatening to take their goods
12 January 2026
Unprompted review
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Easy to set up
30 December 2025
Unprompted review
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
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