Ordered 2 different changing robes which were great value for money and Passenger offer the larger sizes which is great for me. Returned one as it didn’t quite fit but the returns process was very eas... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My first purchase from Passenger and wont be my last. The product was EXACTLY as advertised. Zero disappointment upon receiving in the mail (in the recyclable packaging - bonus points!). The sizing w... See more
Company replied
Quick delivery. Really excellent quality garments - men's shorts, men's wicking top & women's shirt - all well made, nicely cut and fit well. Hubby very pleased with his items - the shorts have become... See more
Company replied
Towel lined dry robe, my usual size is UK10 or M, decided to go for S as I may be using it not only at the beach. It’s perfect, still plenty of room for changing and great quality, warm, windproof, d... See more
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Company details
- Clothing Store
- Men's Clothing Store
- Outdoor Clothing and Equipment Shop
- Outerwear Store
- Women's Clothing Store
About Passenger
Written by the company
Passenger is a responsible outdoor clothing and gear brand rooted in nature, connection, and wellbeing. Our purpose is to inspire meaningful escapism, enabling more people to spend more time pursuing their passions.
High-quality, stylish, and built to perform, our products blend function and responsibility, leaving a smaller footprint. Everything you need, nothing you don’t. For every order, we plant a tree.
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Shop Womens
Responsibility
Contact us
Passenger
Written by the company
- Two million trees planted and counting...
- We know that by inspiring people to spend more time outdoors and offering a product that enables them to do that easily, people will fall in love with the outdoors. And in turn will want to protect the places where they play, look after them and advocate for them. This is why our Plant & Protect programme is so important to us. For every order, we plant a tree, and continue to protect acres and acres of rainforest in partnership with two amazing conservation charities, Trees for the Future and Rainforest Trust.
Contact info
Passenger, Hampshire, United Kingdom
- hello@passenger-clothing.com
- passenger-clothing.com
4.6
Excellent
51K reviews
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Product as described
Product as described, very pleased.
Arrived a little bit late as Royal Mail took it somewhere else but they did tell us!
Excellent company, positive ethics.
24 June 2026
Perfect for outdoors
Easy to order, was delivered on time. Top is fabulous, the colours are perfect. The fit is a little snug, but I do like my clothes to be roomy. But it is comfy, not really had a chance to wear it yet, due to the very hot weather at present. But I can see me taking this on all my future holidays.
23 June 2026
Great experience
Items came well within time advised and were all quality and exactly what I ordered.
24 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Always very happy with both the…
Always very happy with both the products and service of Passenger
23 June 2026
Reply from Passenger
Hello Kirstie,
Thanks for taking the time to leave us a review. We are glad to hear you love your new Passenger gear!
Thanks again,
Heidi - Passenger Team
Reply from Passenger
Hello,
Thanks for reaching out! We are glad to hear you love your new changing robe.
Thanks again for your lovely review.
Heidi - Passenger Team
A very happy customer!
My first purchase from Passenger and wont be my last. The product was EXACTLY as advertised. Zero disappointment upon receiving in the mail (in the recyclable packaging - bonus points!). The sizing was perfect after basing it on the size I matched to in the size guide. Postage took a little over a week to Australia which I think is great too.
24 June 2026
Reply from Passenger
Hi there,
Thank you so much for this brilliant review — it's made our day! We're thrilled the sizing worked out perfectly using our size guide, and that the product lived up to expectations right out of the box.
It's also great to hear the eco-friendly packaging didn't go unnoticed — every little bit helps, and we're glad it's appreciated. Thanks too for the patience with postage to Australia; getting orders to you as quickly as possible is always the goal.
Welcome to the Passenger family — we can't wait for you to shop with us again!
Thanks again,
The Passenger Team
Excellent fast delivery.
Excellent fast delivery.
Great fit trousers.
Delighted to be able to buy more of the same at sale prices
24 June 2026
Reply from Passenger
Hello Sue,
Thanks for taking the time to leave your review, we really appreciate your feedback.
We are pleased to hear that you experienced fast delivery and that the trousers offer an excellent fit. It is great to know you were able to secure more of your favourite items at our sale prices.
Thanks again,
Jess
Passenger Team
Reply from Passenger
Hello gareth,
Thanks for taking the time to leave your review, we really appreciate your feedback.
We are pleased to hear that we have met your expectations across the board, from our product quality and varied selection to our fast, accurate delivery.
Thanks again,
Jess
Passenger Team
Great back pack bought for on board…
Great back pack bought for on board luggage. Love the colours really vibrant.
Fast delivery.
23 June 2026
Reply from Passenger
Hello Fiona,
Thanks for taking the time to leave your review, we really appreciate your feedback.
We are pleased to hear that the backpack meets your needs for onboard luggage and that you are enjoying the vibrant colours.
Thanks again,
Jess
Passenger Team
Great delivery and everything is…
Great delivery and everything is lovely, good fit and nice colours. Just love your clothes
23 June 2026
Reply from Passenger
Hello Rebecca,
Thanks for taking the time to leave your review, we really appreciate your feedback.
We are pleased to hear that you are satisfied with our delivery service and that the clothes provide a good fit and appealing colours.
Thanks again,
Jess
Passenger Team
Great value and quality products.
23 June 2026
Reply from Passenger
Hello Marc,
Thanks for taking the time to leave your review, we really appreciate your feedback.
We are pleased to hear that you are satisfied with the quality and value of our products.
Thanks again,
Jess
Passenger Team
Reply from Passenger
Hello Jane,
Thanks for taking the time to leave your review, we really appreciate your feedback.
We are pleased to hear that you are satisfied with the quality of the shorts and that they offer good value for money.
Thanks again,
Jess
Passenger Team
Great on all counts
Speedy delivery, beautiful designs and great quality. And that while trying to be sustainable and fair. Passenger has become my favourite brand ♥️
23 June 2026
Reply from Passenger
Hello Svenja,
Thanks for reaching out!
We are thrilled to hear that you love the designs and quality of your gear!
Thanks again,
Heidi - Passenger Team
The Brand and clothing are excellent
The Brand and clothing are excellent, top quality and I would buy everything if I could.
Service and delivery are perfect also, this is a brand which I hope will be around for the long time. There ethic and what they do is a credit. Well done
21 June 2026
Reply from Passenger
Hello Michael, thank you so much for your positive review and feedback! We're glad to hear you are happy with the quality of the items, with our ethos, and with the service you have received.
We look forward to welcoming you back again soon,
Amber
Passenger Team
Super fast dispatch and delivery in…
Super fast dispatch and delivery in strong brown paper bag .
Quality hoodie ,fits beautifully , love it .
More colours soon ?
23 June 2026
Reply from Passenger
Hello Sally, thank you so much for your lovely review. We're glad to hear you love what we do, and appreciate the feedback!
Best wishes,
Amber
Passenger Team
Reply from Passenger
Hello Kerry,
Thanks for taking the time to leave your review, we really appreciate your feedback.
We are pleased to hear that your first experience with us was a positive one. It is great to know that you are satisfied with the product quality and our speedy delivery.
Thanks again,
Jess
Passenger Team
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