Priyesh from the sales team, and Steven and Jack from the completions team, were great throughout our shared ownership purchase. They were helpful, clear in their communication, and kept everything... See more
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For anyone, the process of buying a home in London, is a series of trade-offs. It can lead to scenarios you never dreamt you’d consider – forget the second bedroom, consider an unknown neighbourhood or even leave the city altogether. NHG Homes is the partner you’ve been looking for to help you navigate the array of choices, make compromises you’re comfortable with and find a home you deserve in the city you love. Our homes and developments are designed to a high specification, made achievable through the wide range of financial options we offer – from shared through to outright ownership. Always within reach of the city centre, reflecting the unique neighbourhoods they are part of and built for the people who make this amazing city what it is. It’s our home and we want it to be yours too. With NHG Homes, it can be. Choose London. Notting Hill Genesis is one of London's leading housing associations, managing over 66,000 homes across the capital and building thousands more our vision is a to provide homes that build a better place for all. The profits of homes sold by NHG Homes are invested back into the community, supporting services and developing more homes.
Contact info
Bruce Kenrick House, N1 9FL, London, United Kingdom
- 033 3000 4000
- sales@nhg.org.uk
- nhgsales.com
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Great experience with the NHG Sales…
Great experience with the NHG Sales team, especially Steven Trung Lam who has been incredibly supportive and helpful during the process. I found him to be extremely professional and knowledgable, and he went above and beyond to help move things forward as quickly as possible. Thank you!
Fantastic Experience
My experience with NHG was great from start to end. The sales team was incredibly supportive, knowledgeable and caring. Special thanks to Camille, Steven and John.
As a first time buyer Steve was super…
As a first time buyer Steve was super helpful in taking me through the necessary steps and got back to me quickly during when required. It made my experience alot less stressful and enjoyable. I was also happy with the overall sales teams customer service and would like to thank them for helping me get on the property ladder. I'm super happy and recommend their services for future purchases.
NHG - Best people in the service are here
Our experience with Notting Hill Genesis had been brilliant throughout, we did shortlist a few properties before we got our keys today. NHG usually have better build quality in fixtures in their property. We got the best customer service experience from Steven, Priyesh, John Vincent also the PMO for our property at Gallions Reach, Sinead. Would strongly recommend NHG for anyone considering purchasing and if you are lucky to get the same set of people with whom we have been dealing, your experience is going to be top-notch.
First Time Buyer - Great Agent!
I am a first time buyer & not familiar with the process at all. However, once I made my decision to buy at RAW, Camille & Steven at NHG were FANTASTIC & I couldn't have done it without them. Both Camille & Steven were very diligent & I would like to thank Camille Rachael for her help she provided. Steven was always on hand to answer any & all questions (even silly ones) & returning calls & emails. Steven became my contact & he was absolutely excellent & VERY VERY patient with he had as he explained everything to me step by step, stage by stage & helped guide me on expectations, supported me with the solicitors, chasing on my behalf, ensuring that they did not delay anything unnecessarily & really without even knowing it, he managed my frustrations which helped get me through this process sanely. I would without a second thought, recommend Steven as an Agent & I would like to thank him for all that he has done helping me get these keys to my RAW property.
Shared Ownership Property
I was a first time buyer looking for shared ownership. I had a great experience with both Steven Lam and John Vincent.
Throughout the process they were both patient and did their best to connect me to associate partners for broker firms and also kept up & on top of with the process of the mortgage and sales.
I'm so appreciative to the team for helping me reserve the property I'd hoped for, and for overall going above and beyond to helping me secure the property!
The NHG Sales Team was amazing
The NHG sales team was amazing. We want to specially thank Priyesh Jani for taking his time to explain everything to us and being so patient with us.We were first time buyers at Woolwich Reach and we had loads of questions and Priyesh always responded to our numerous emails and calls. We are absolutely delighted to be on the property ladder and we loving our new home.

Reply from NHG Homes
First time buyer
The staff at NHG were responsive and supportive throughout the whole process, which really makes a difference to a first time buyer. I had lots of questions from the outset, and Camille was great at getting back to me. She even emailed me to apologise when she was unable to take my call and promised to get back to me as soon as she was able, and she did! Steven Lam took over the second leg of the process, seeing me through to the mortgage offer, pushing for the exchange to take place, and finally celebrating the completion with me. My anxiety levels would have been through the roof, had I not been looked after so well throughout.

Reply from NHG Homes
Great Customer service
Great Customer service. Priyesh was spot on Diligent and very helpful. It was a very simple and speedy process securing my first property.
I will definitely recommend. Great Job!!!
Thank you 😊.
John Vincent and Steven Lam come highly…
John Vincent and Steven Lam come highly recommended and have been extremely helpful and kind throughout the process.
Excellent service
John Vincent and Steven Lam were polite and courteous throughout the process of getting our property. They took time to listen and explain all our numerous questions being first time buyers. Emails and calls were responded to promptly, couldn’t have asked for a better service!! 101 stars ⭐️
5 stars to John Vincent and Steven Lam
John and Steven have been helpful throughout the process of the purchase of my new home. They are attentive, efficient, knowledgeable and answered all my questions. They have done a great job and provided a great service.
5* service
Just completed on my apartment purchase with NHG at Royal Albert Wharf and despite a very protracted process due to legal issues mainly with my house sale, NHG, in particular Steven and Priyesh, were always very efficient, polite and professional and did all they could to successfully bring the purchase to completion. A definite 5* service.

Reply from NHG Homes
Wonderful service
I recently purchased an apartment from Notting Hill Genesis and was Resuly impressed with the process. Despite long delays from my side the sales consultant remained patient, in contact and helped to reduce the delays. When all the issues were resolved exchange and completion was done within a week
Faultless service from NHG
The service I have received from NHG has been faultless. I haven't written many reviews before but really feel like it's deserved. Both Simone, who showed me round the property initially and was such a great support throughout and after the process and then Anthony who was such a great help, whether this was chasing up the solicitors and also giving me advice. I really cannot say enough of how helpful they have been and now that I am in my new home it means even more. Thank you

Reply from NHG Homes
I have nothing but good things to say…
I have nothing but good things to say about Christine (in sales) and Camille (who showed me around the property). They were both very informative and patient and answered all my questions (as a first time buyer, I have a lot). My experience with NHG has been far better than other similar companies in London.
Nottinghill Genesis have been sublime!
Nottinghill Genesis have been brilliant, guiding me through the process, very informative and responsive and made it all as seamless and pain free as possible. Lovely to deal with so far!
Smooth process
We started the process at the end of October and will be moving in end of February. Good communication throughout the process, allowed us to measure up before completion date. Will attend a home tour before we move in too.
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