I have used bike protect for a while now and find it a really good water repellent for frames and mechs ( remember to cover brake discs first though unless you like squealing brakes!). I had a proble... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Information provided by various external sources
We’re big into outdoor sports of the wheeled variety. Whether it’s on a mountain, trail, road or at the skate park, we just love to be outside and riding. We’re obsessed with making the most innovative care products around, to keep you and your toys running at their maximum and making them look like new when you’re done! With over 20 years of product manufacturing experience, our aim is to constantly improve the performance of adrenaline athletes.
Written by the company

- Customer Service
- Muc-Off are completely consumer focussed. From our products that we innovate and manufacture to make your life easier, to the customer service you receive when you order with us - you are why we're here.
Contact info
1st Floor, Unit 1, Concept Office Park, BH12 4QT, Poole, United Kingdom
- 01202 307790
- info@muc-off.com
- muc-off.com
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality item delivered very…
Quality item delivered very efficiently-ready for cycling!
Ahead of schedule and quality products
Ahead of schedule and quality products. The disc guards indicate a well thought-out product, considerate of the consumer's need...nothing else out there that works this well and simply. Will be looking into other ideas from Muc-Off now.
I really like the product and have used…
I really like the product and have used it in all my mountain bikes for over a year. I have 4 sons in an area full of goat heads, so lots of sealant. My only complaint, was my package didn't have a single sticker in it for my tool box.
FedEx non delivery =order cancelled
Multiple messages and cant be bothered delivery attempts from FedEx were a disaster. Cancelled order after waiting days without a delivery. Going elsewhere from now on. If you want my custom Muc off you need to rethink deliveries from Fedex
Great online sales
Great online sales. I’ve used their products and they always perform as expected.
The order has not been delivered
The order has not been delivered, I have chased and after initial acknowledged chase of the order I have heard nothing for 5 days.
All good Produuct And service
The ideal pressure washer for riders.
The pressure washer is compact, powerful and has all of the accessories needed for bikes and motorbikes.
New Big Bore Valves are as advertised
New Big Bore Valves are as advertised. I hope they don’t clog up like the older ones.
Superb Product
Fast shipping, and a great chain lube that is my go-to regardless of weather.
Good experience
First time I have dealt with Muc-Off directly, and overall it was a good experience.
The only issue I had was using the Shop app, it was not updating my order, so it was difficult to track my products, apart from that, very happy with my Muc-Off items I received.
Fantastic pressure washer
Fantastic pressure washer. I live in a terraced house with no easy access to the rear of the property. Therefore I bought the mobile pressure washer to wash my car. I used Bilt Hamber touchless as a pre wash and then the muc off pressure washer to hose the car down. It was a bit weak in eco mode but in boost it was powerful enough. The water tank is a must buy and I used three containers of water. The battery didn’t run out. I bought the ultimate package and it’s definitely worth the price I paid. I used the discount code to get a discount.
I'm using your new Ultra Sonic Tank…
I'm using your new Ultra Sonic Tank Chain Cleaner. It works great, better than great. I'm hopeful you'll soon offer it in larger containers, say 5 liters as you do with your Bio Drivetrain Cleaner. Alternatively, offer a subscription program. This is because, usually, the 5-liter size or the subscription program offer a lower per unit cost.
I had enrolled in a subscription service for your Bio Cleaner. I cancelled the subscription but only because I like your Ultra Sonic cleaner much better.
Holly tuck this thing is nice
Holly tuck this thing is nice. Great controls lots of setting and a great stripper solution with a perfect size for a chain or cassette.
All well and good APART FROM IT WONT…
All well and good APART FROM IT WONT WORK WITH Reserve Wheels Fillmore valves..... all of my bikes are running them!
As ordering an item yes, all well no problems.... other than above
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








