I can’t believe how amazing this experience has been. Great purchase first of all, updates spot on regards post and delivery and then the packaging was the best I’ve seen. It’s rather nerve racking pu... See more
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Review summary
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What people talk about most
Reviews shaping this summary
From order to delivery4 days, ordered on a Friday and delivered on Tuesday. Beautifully packaged and secure, and so pleased that I remembered there was someone who sold oddments of China and then find... See more
Company replied
This is my second review thanking Mr Pottery. I very stupidly did not check the postcode on my order which l think FB somehow changed. This resulted in my order not being delivered. I spoke to Mike an... See more
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I chose Mr Pottery because I liked how the items were graded with what sounded like an honest explanation. This was enhanced by the option of returning and I was prepared to pay more for these featur... See more
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Company details
Written by the company
We are one of the UK's leading china matching and replacement services for discontinued tableware, in china, pottery and stoneware. We deal in all makes of retired china and are specialists in Denby Pottery, Hornsea, Johnson Brothers, Poole Pottery and Royal Doulton of which we carry large stocks. If your tableware has been discontinued, then we can help to find replacements for you. We charge NO SEARCH FEE and NO REGISTRATION FEE. We ship worldwide and are often complimented on our environmentally friendly packaging and speed of shipping, ensuring no breakages door to door, whether you are next door to us in Dorset, UK or thousands of miles away in Abu Dhabi, UAE. So whether you are seeking replacement tea cups for your Adams tea set or dinner plates for your Wedgwood dinner service, check out our website to see if we have your missing pieces in stock, and if we don't, simply register to be notified when we do! We look forward to helping you complete your tableware collection.
Contact info
34 Coventry Close, BH213UP, Wimborne, United Kingdom
- 0800 772 3428
- emailus@mrpottery.co.uk
- mrpottery.co.uk
4.9
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Prompt delivery and excellent condition
My order arrived promptly and well packaged, and the plates were in excellent condition. All at a sensible price!
Many thanks!
25 July 2026
Reply from MrPottery
Hello Tony. Thank you for your 5* review re the replacement plates. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
I am very pleased with the pottery
I am very pleased with the pottery. It just took a lot longer to arrive than anticipated and I was worried that I'd never get it. Then, it turned up yesterday, 5th August and I'm delighted with it.
24 July 2026
Reply from MrPottery
Hello Mrs Garbett. Thank you very much for your 5* review. We really appreciate it. Sorry about the delay with the order. We weren't happy with the quality of one of the items that came back from our warehouse and had to source a replacement before posting. We got there in the end :) Please get in touch if we can help again in the future. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Lesley. Thank you so much for your 5* review and lovely feedback. Please get in touch if we can help again. Best regards, The MrPottery Team.
Very good service, china beautifully packaged
It was easy to use the website and to order. I was kept informed of the delivery and the item arrived well packaged and protected
23 July 2026
Reply from MrPottery
Hello Loraine. Thank you for your 5* review. That's very kind. Please do let us know if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Heather. Thank you for your 5* review for our replacement china shop. Please get in touch if we can help again. Best regards, The MrPottery Team.
I ordered wrong plates and MrPottery…
I ordered wrong plates and MrPottery was extremely helpful and understanding. Balance of money refunded and correct plates sent.
6 July 2026
Reply from MrPottery
Hello David. Thank you for your 5* review. We really appreciate it, and are delighted we were able to help you identify the right design. Please get in touch if we can help again. Best regards, The MrPottery Team.
Broadstone
The range of our particular pottery was very good and had exactly what we wanted,very good prices and excellent communication and delivery.
6 July 2026
Reply from MrPottery
Hello Kevin. Thank you so much for your 5* review. We are delighted you were able to find the replacement china you were seeking at MrPottery. Please don't hesitate to reach out if we can help you find any additional items. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Paul. Thank you for your 5* review. We very much appreciate it. Please do let us know if we can help again. Best regards, The MrPottery Team.
Mr Pottery, what a fantastic company!
What a fantastic company. My order came very quickly and the plates I ordered were in excellent condition. There were no marks or scratches, they looked brand new. I will certainly use Mr Pottery again if I need to match my existing dinner service.
5 July 2026
Reply from MrPottery
Hello again. Thank you very much for your 5* review and lovely feedback. That's great to hear. We look forward to help you again in the future. Best regards, The MrPottery Team.
Great service and very happy with…
Great service and very happy with plates. Will buy from again
5 July 2026
Reply from MrPottery
Hello Andrew. Thank you very much for your 5* review. Please do let us know if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello again. Thank you for your 5* review. That's very kind. Please do let us know if we can help again. Best regards, The MrPottery Team.
Great in every respect.
Easy ordering, great communications. Very well packed. Perfect condition.
Thanks
4 July 2026
Reply from MrPottery
Hello Mrs K. Thank you so much for your 5* review and kind feedback. Please get in touch if we can help again. Best regards, The MrPottery Team.
I can’t believe how amazing this…
I can’t believe how amazing this experience has been. Great purchase first of all, updates spot on regards post and delivery and then the packaging was the best I’ve seen. It’s rather nerve racking purchasing from another state and country and the packaging is everything. So happy with this purchase and experience. Thank you so much Mr Pottery!
1 July 2026
Reply from MrPottery
Hello Kathleen. Thank you so much for your 5* review and lovely feedback. We are delighted your order arrived safely all the way to New Zealand. Please do not hesitate to get in touch if we can help you find any further pieces. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Claire. Thank you very much for your 5* review for our china matching shop. Please do get in touch if we can help again. Best regards, The MrPottery Team.
The plate was packed really well.The…
The plate was packed really well.The delivery was on time Would recommend this company
2 July 2026
Reply from MrPottery
Hello Lorraine. Thank you for your 5* review. That's very kind. Please do get in touch if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Kevin. Thank you so much for your 5* review and positive feedback. Please don't hesitate to get in touch if we can help again. Best regards, The MrPottery Team.
Excellent service
Prompt delivery. Teapot very carefully wrapped. Very pleased with service.
30 June 2026
Reply from MrPottery
Hello Sarah. Thank you for your 5* review. We really appreciate it. We are delighted your replacement teapot arrived safely. Please get in touch if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Harry. Thank you for your 5* review. That's very kind. Do reach out if we can help again in the future. Best regards, The MrPottery Team.
Reply from MrPottery
Hello again. Thank you for your 5* review for our china replacement shop. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Exceeded expectations
I bought three replacement pieces to be shipped to New Zealand. I got precisely the pieces I needed, and they arrived swiftly and are in beautiful order. I am very impressed, thank you!
25 June 2026
Reply from MrPottery
Hello Annelies. Thank you so much for your 5* review and feedback. We are delighted your replacement china arrived so swiftly and safely all the way to New Zealand. Please do get in touch if we can help again. Best regards, The MrPottery Team.
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