RDO Kitchens & Appliances Reviews 9,047

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, from the initial purchase to the final delivery and installation. Many highlight the helpful and knowledgeable staff, both in the showroom and during phone interactions, who assist in finding the right products and ensure a smooth ordering process. The delivery service is frequently commended for its efficiency, punctuality, and the professionalism of the delivery teams, who often go the extra mile to ensure satisfaction and careful installation. However, some customers also noted issues with installation, specifically mentioning instances where appliances were not installed correctly or where other household systems were inadvertently affected. A few other people also felt that the company was not interested in resolving issues with product quality after the sale.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery services. Reviewers frequently praise the... See more

Staff

Customers consistently express satisfaction with the staff. Reviewers frequently highlight the helpfulness... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the efficient and friendly... See more

Product

Users describe positive interactions with products, often highlighting the availability of desired items when... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the easy ordering process,... See more

Based on these reviews

Rated 5 out of 5 stars

We had a great experience with RDO firstly with Tracey who took us around the showroom. Holly was so helpful and always ready to answer questions, provide alternatives and sort things out. The kitchen... See more

Rated 5 out of 5 stars

Excellent service. Needed to replace our washing machine after it failed. RDO had the new one we wanted in stock and came early the following morning to install the new one and take away the old. U... See more

Rated 5 out of 5 stars

First time purchasing from RDO and have to say they were amazing from start to finish. Good, prompt communications with them, keeping me in the loop about my order and delivery. Felt very reassured th... See more

Rated 5 out of 5 stars

RDO had exactly what we wanted when others didn't. Ordering was easy on their website and was promptly followed up by a call and an email to make sure we were happy with the order and to confirm that... See more


Company details

  1. Appliance Store
  2. Electronics Store
  3. Kitchen Supply Store
  4. Washer and Dryer Store

About RDO Kitchens & Appliances

Written by the company

Next Day Delivery
Multibuy Discounts
Kitchen Design
Deals of the Week

 

Free Next Day Delivery

At RDO, we ensure your purchase arrives when you need it. Enjoy free next-day delivery, right to the room of your choice, with complimentary unpacking. No hidden fees, just clear and straightforward service - because transparency is part of our promise to you.

 

Multibuy Discounts

Why shop around when you can get everything in one place? We offer significant discounts on larger orders, making it easier and more cost-effective to purchase all your appliances from us. Save more as you buy more - only at RDO.

 

5-Star Customer Service

Experience service like no other! Our sales representatives are seasoned industry experts, ready to guide you with their knowledge before your purchase. Plus, our dedicated after-sales team ensures you are supported long after you buy. At RDO, we’re all about a personal touch - no automated responses, just real people offering real help.

 

Thousands of Products In-Stock

Choose from thousands of products available in our extensive warehouse. Whether it’s next day delivery or same day click & collect, we have what you need ready to go. Our vast selection ensures you always find exactly what you’re looking for.

 

RDO: The Place to Go

For unbeatable prices, exceptional service, and comprehensive care, RDO is your ultimate destination. Whether upgrading your home or outfitting a new one, remember, RDO is the place to go!

RDO Kitchens & Appliances

Written by the company

RDO is the place to go!
Award winning service online and in store.

Our Delivery Promise

FREE Next day delivery

FREE Next day delivery
At RDO, we ensure your purchase arrives when you need it. Enjoy free next-day delivery, right to the room of your choice, with complimentary unpacking. No hidden fees, just clear and straightforward service – because transparency is part of our promise to you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Excellent prices, delivery options and brilliant fitting service. Highly recommended.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

From ordering at Reigate store to…

From ordering at Reigate store to delivery, fitting and removal by Chris and Phil D - the service has been EXCEPTIONAL! Effortless, competitive price, local business and first class service. Look no further than RDO for all your electrical needs. Thank you

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

First delivery was on time and the appliances were arranged neatly waiting to be fitted.
We had a problem with a combi oven that was dealt with promptly.

16 April 2026
Unprompted review
Rated 4 out of 5 stars

Will use again

Very easy dealing with Alex and the team. Few issues on delivery day with the oven not loaded onto the van correctly meaning a 2nd delivery was required. Worked ok but little frustrating initially. Won't put me off using RDO again.

9 April 2026
Rated 5 out of 5 stars

RDO were great to deal with

RDO were great to deal with. Their advice was exceptional and the price was very competitive.
The real stars are their delivery team who went above and beyond to deliver and install the appliances

13 April 2026
Unprompted review
Rated 4 out of 5 stars

Appliance arrived on the expected day…

Appliance arrived on the expected day but not at the time I was informed by text yesterday (10.15am).
The ETA was 11.18. It arrived at 13.11. We were not informed that there would be a delay. Normally it would not have mattered but we made an appointment at midday which we had to cancel.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience. Easy ordering, plus the item was cheaper than elsewhere. Excellent delivery options and delivered within the alotted time frame. Haven't opened the item yet but hopefully everything is okay with it.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

Quck, competitive, with a phone call to confirm order. Used them twice now: delivery was within 48 or 72 hours of order. What's not to like?

9 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look