Needed to replace a broken mug and came across Potters Cookshop whilst searching for a replacement. Very lucky because it’s a proper independent business providing personal service. I increased my ord... See more
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Review summary
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Bought a set of Robert Welch knives in block. Potters was the best price by far after an extensive internet search for the best price. Item arrived very quickly and I received a very nice thank you em... See more
Great service all round, prompt delivery, lovely personal touch with the thank you card and email. Item was perfectly packaged, highly recommend
Potters are so fantastic, they have such a great range and such great prices. They definitely earned 5 stars as they shipped both so quickly, and I couldn't believe how well they had packaged our... See more
Company details
Written by the company
Potters Cookshop is an award-winning, family-run kitchen shop based in Hockley, Essex. Potters was first established back in 1909 by founder Inifer Potter with the original concept of being a general store and grocers but over the years the store has begun to specialise in kitchen and dining products. As a family run business, we believe in putting the customer experience front and centre which we aim to achieve by offering a fast, simple and reliable shopping experience at a fair price.
Contact info
2-8, Main Road, SS5 4QS, Hockley, United Kingdom
- 01702202727
- sales@potterscookshop.co.uk
- potterscookshop.co.uk
4.9
Excellent
9K reviews
Replied to 13% of negative reviews
Typically replies within 1 week
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Just what I was looking for
Just what I was looking for
Arrived very quickly very well packaged (fragile item)
Great communication.
Thank you!
24 April 2026
Great service and products
Great service and products. My first choice for my kitchen items.
24 April 2026
Small tray
Easy ordering and quick delivery. The small tray is of good quality and is the perfect size for my bedside table. Happy customer!! :)
24 April 2026
Excellent quality product and excellent…
Excellent quality product and excellent customer service
23 April 2026
Excellent service
The website works well and the delivery was super fast! Goodies arrived safely and in perfect order.
23 April 2026
Good service good price,and very quick…
Good service good price,and very quick delivery.
22 April 2026
Excellent all items carefully packaged…
Excellent all items carefully packaged and speedy delivery.
22 April 2026
Excellent all round.
Excellent service. Website was easy to navigate and purchase was easy to make. Delivery was quick and item well packaged. Will definitely buy from again. Thank you.
22 April 2026
It was quick and exactly as described
It was quick and exactly as described. A really smooth service. And great price too. They are very kind and sent a discount code for next time! A+ Will use again!
22 April 2026
Great Glass worktop savers
I ordered some great large glass worktop savers and I was very happy with them. They delivered them on the same day and were very friendly and helpful.
20 April 2026
Delighted with my purchase of Le…
Delighted with my purchase of Le Creuset stoneware mugs. I couldn’t believe it when delivery was scheduled for the day after my order! I was away so rescheduled and everything went according to clockwork. Lovely products at a great price and free delivery too - excellent!
21 April 2026
Brilliant product and fantastic…
Brilliant product and fantastic customer service. Will definitely be using them again.
20 April 2026
Fantastic
Fantastic, love this shop speedy delivery everything packed really well. Good selection of items too.
20 April 2026
Really liked that I could buy just one…
Really liked that I could buy just one placemat and one coaster. I found them rather over packaged though. They put in a leaflet about the eco packaging but less packaging and tape would have been much more eco friendly!
20 April 2026
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