New Wave Financial Services  Reviews 

Daniel Cosgrove has advised me on a self-employed mortgage and kept my file open over the past year whilst navigating a divorce. He has been clear, patient, and supportive when discussing my options. His advice and knowledge meant I could successfully get a mortgage, which has been transformational in life moving forward. I highly recommend him to assist with self-employed mortgages.
Kye Basi also assisted in processing and managing the mortgage application, with weekly progress reports.
I have found both members of the team efficient, approachable and professional.

I just completed on purchase of our first home! I am so thrilled and can only thank Dylan and Rachel for their support and assistance in the entire process. My partner is self-employed which made getting mortgage nearly next to impossible but that was not an issue for Dylan. He straight away said he will be able to get us an mortgage. I highly recommend their service!!!

We have been very impressed with New Wave Financial Services. Professional, friendly, easy to deal with and totally on the ball. As company directors, the process of getting a mortgage was made quick and very straight forward due to the fantastic support of Dan C and Rachel. We are extremely pleased with the outcome and wish them our heartfelt thanks. :-)

The experience I have had with New Wave Financial Services was great from day 1, dealing with Dan, and everything has been handled professionally by the whole team, including Kye and other members of their team.

I can't say much more than thanks for your help throughout this process.

I'm absolutely thrilled with the service I received!!! I'd like to say from the outset Debbie you're a legend!! You walked us through every step of our mortgage even though our circumstances created a mine field of issues, you solved each one with calm efficiency and now I get to write this review fron the comfort of my new home. I'd also like to give massive thanks to Freya, Dan and Racheal. From the bottom of our hearts, thank you!! Dane and Jazz.

It is perfectly true that there are fewer things more stressful in life than buying a home. If you're self-employed, or simply have complicated circumstances, then New Wave can help you like they did us. Kirsty and Rachel were both brilliant! Even when it seemed virtually impossible to achieve, Kirsty found the right lender for us. I reckon she could find a needle in a haystack. Rachel guided us effortlessly through the process of dealing with the underwriters, who seemed to have never-ending requests for yet more information and documents. Both Kirsty and Rachel were utterly professional and courteous throughout the whole process, and at the same time friendly, and sympathetic to my frustrations at all the hurdle-jumping.
They made the whole process so much more bearable, and I would highly recommend them and their company.

Dylan and Freya have been amazing in getting our remortgage completed quickly and efficiently. I will continue to recommend you guys as your service is top class. Thank you.

I had an excellent experience with New Wave thanks to Freya Cox and Daniel. They guided me clearly from application to formal mortgage offer, laying out next steps, timelines, and costs transparently (the broker fee/invoice process was simple and well explained). Communication was spot-on—quick responses, proactive updates, and they liaised with my solicitor weekly which kept the legal side moving. I also appreciated their discussion around appropriate mortgage protection so I could make an informed decision. As a busy business owner, the whole process felt efficient and calm—no chasing, no confusion. If you want knowledgeable brokers who genuinely take ownership and keep you in the loop, Freya and Daniel are outstanding. Highly recommend New Wave.

Daniel and Rachel were very quick to respond to queries and made the whole remortgage process simple and efficient.

Really thorough. Took all the stress out of the process. Very friendly (albeit early) calls. Thanks

Amazing service from start to finish by Dan Cosgrove, promised that he will do everything he can to get my mortgage sorted and he delivered! Communication was amazing throughout the whole process, always a phone call or a message away, never ignored my calls or messages. Even went out of his way to call me on weekends for updates!

Rachel Wilcox also helped alot in the process and always kept me updated and contacted the solicitors continuously for me to get updates.

Both very friendly and extremely helpful.

I have already made recommendations to friends and family who are looking to purchase a property.

The team were attentive and supported me through the process! Being a freelancer they helped me understand the different options available to me

Daniel and Kye have been so supportive throughout this process. They were always quick to get back to me with any questions I had and reassured me throughout to make the process of buying my first property as smooth and stress-free as possible. I’m so thankful to their service and professionalism and highly recommend New Wave to anyone who is self-employed and is not sure where to start.

We had a great experience with Newwave — they managed to find us a mortgage for our new home when others couldn’t. Communication was excellent from start to finish, and everything was clearly explained along the way.

A big thanks to Rachel and Dylan for all their help and support. Highly recommended!

5* from start to finish. Can't believe how quick the response was. Dylan made first contact by phone and was so friendly, helpful and knowledgeable. Kept in touch throughout the whole process with regular updates and offered plenty of advice and easy to understand information. Got us the best mortgage deal for myself and my wife who are both self employed. Kye was second point of contact and again friendly, professional and kept us updated. Emails and phone calls were always answered with professionalism and grace. Great guys.

New Wave Financial services has done a great job for us. I will recommend them if you have income issues like multiple source of income or self employed for less than 2 years, they are amazing on each n every step. Daniel and Freya have helped me a lot to do the needful. My mortgage application was 4 times rejected b4 I went to new wave financial services. Finally, I got my mortgage application approved with Pepper Money and soon we will be doing exchange/completion for our dream house.

Excellent Customer Service. Responsive, informative, will definitely use again

Daniel and Rachel have been incredible throughout the process. They were professional, kind and suportive in a very stressful process and helped to make it a lot smoother. Not only did they help us through multiple purchases and supported and advised us throughout but have continued to help keep all the cogs turning even when our morgage was secured.

Highly responsive, helpful and friendly service. Thoroughly recommend.