Very impressed with the cost of the Vodafone plan and handset. Very pleased that Next Day delivery was achieved (very helpful). Only niggle was a second unwanted sim card (VOXI) was included in th... See more
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KTM Online Ltd, Unit 5, Bracknell Enterprise Centre, , RG12 1NF, BRACKNELL, United Kingdom
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Everything is very good fest costumer service .I am weri happy with this company. Recommend
Cheapest on the market.
Go straight to Metrofone (not the other one which has a dodgy copy!)
I couldn’t have asked for a better experience from your team thank you so much for helping me I really appreciate it
Really quick service I placed my order on Friday and I received my order on a Sunday. Found by far the best deal on this site.
Will definitely continue using them in the future.
The service was extremely efficient and straightforward. The new phone was delivered promptly and my trade in was also without issue.
got the phone i wanted and the tariff; overall more expensive than I wanted to pay but a very speedy service for delivery and switch over
Switching from Vodafone was dead simple and about £10/month cheaper. I was able to transfer apps, contacts etc and I finally have a phone signal, something I didn't have with Vodafone.
Easy to find what I wanted and fast delivery, and a good price.
Metrophone turned me down a phone
contract. No big deal; but BEFORE
they undertook a credit check they
took the upfront payment for the device
that I have been fighting to get back from
them since March 24th. My bank told me
the money should be back in my account on March 31st. It is March 31st and guess what. No refund.
I now have a solicitor involved and will be
contacting MP shortly.
Why this company takes money first and
then performs a credit check is clearly to
keep customer’s money from them to get
interest into their coffers. Well I’ll be taking
action. These crooked companies have had
their day. The worm has turned!
Always a pleasure to deal with and superb customer support. Next day delivery is fantastic.
No messing about, straightforward & simple to use. Delivery was also very good, on time & polite courier.
All completed within timescales no issues whatsoever with delivery, number change etc. Good Comms.
Metrofone made it so easy for me to switch from EE to Vodafone and at an amazingly good price too !
The process couldn’t have been easier.
My new phone was delivered some 12 hours from time of order and the switch-over was undertaken a couple of days later on the Monday morning.

Reply from Metrofone
The phone arrived with finger prints on it, including on both lens and a blob of something like food on it. Did not get that new phone experience at all, really disappointed.

Reply from Metrofone
I cancelled the phone order within 48 hours of ordering and cancelled with Vodafone and yet DPD still continue to keep attempting delivery. I have explained to them the item needs to be returned to sender and they agree and then change the delivery date to the next day. Please can someone contact me about this order?

Reply from Metrofone
Very easy to deal with, answered every question, excellent service

Reply from Metrofone
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