Would have been 5 stars if I hadn’t received a message panicking me saying that my number was about to be cancelled after 20 years! The instructions on keeping your number were in another language... See more
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At Affordable Mobiles, we bring you epic low prices on your favourite mobiles, huge discounts, low upfront costs, tons of data from the best UK networks, and free next-day delivery. Why pay more? Get more with Affordable Mobiles.
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5a The Parklands, BL6 4SD, Bolton, United Kingdom
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I have been sending you emails to let you know I did not receive my phone and I want to cancel it but no one has responded back to me not good customer service
Absolutely terrible customer service, no help at all.
Fast delivery, which included a case and screen protector.
Smooth transfer of contract.
Better than a similar provider that I used for my Son the week before.

Reply from Affordable Mobiles
Excellent service, from start to finish. Quick and easy and no problems. Helpful team, would recommend and will use again.

Reply from Affordable Mobiles
Original order was lost in transit, contacted customer support who re-placed my order without fuss. Would recommend

Reply from Affordable Mobiles
Ordered my new s26ultra over a week ago spoke several times to several different people. Story seems to change every time. Used them before and had no issues atall this time ive been waiting a week im already paying my contract bill but still no handset. Been told a manager will co tact me ive had no emails and no phonecalls. Not happy with the customer service atall

Reply from Affordable Mobiles

Reply from Affordable Mobiles
3rd time using. Will use again, very good prices and service. Many thanks

Reply from Affordable Mobiles
Outstanding customer service from start to finish. We experienced several issues with O2, however Affordable Mobiles went above and beyond to support us throughout the process. The team was quick to respond, friendly, and incredibly helpful, making what could have been a stressful situation feel straightforward and easy. They took the time to understand the problems and worked efficiently to resolve them. I would definitely recommend Affordable Mobiles to anyone looking for reliable service and great customer care.

Reply from Affordable Mobiles
It started off with being accepted for the Samsung A56 5G mobile on 3 then I was told that I couldn't keep my number as it was on the same network so I couldn't do it.You took £36.00 out of my bank ,Then i was told the transaction was cancelled and to refuse delivery.Then i was told that if I did it different I could have a phone and keep my number so you took another £36.00 out and said all was well .But I recieved a email the next day to say I couldn't have a phone,Now I am 72.00 out of pocket And I am a Disabled OAP with diabetes -£72.00.So I am not happy .I have been a customer for a few years now but it looks like I won't be for much longer.

Reply from Affordable Mobiles
Fantastic service support my upgrade o2 and very good price

Reply from Affordable Mobiles
It’s the second time I’ve used them ..
Absolutely amazing.

Reply from Affordable Mobiles
Everything made easy, kept up to date, delivered next day. No messing around. And got a deal better than anywhere else!

Reply from Affordable Mobiles
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