Wonderful experience and fantastic products! I ordered two chemo sleep caps for Mum and accidentally entered the wrong shipping address. I spoke to a member of the team who was extremely helpful and r... See more
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When I rang to place my order the customer service advisor was extremely helpful. I’m really pleased with my purchases and will definitely be ordering again
I absolutely love Masumi Headwear and couldn't recommend them more! The hats are beautiful, comfortable, and made with so much care. But what truly sets Masumi apart is their customer support. I r... See more
Ordered 3 items Friday afternoon knowing that 1 was out of stock and would follow "in a couple of weeks" with the other 2 expected Thursday. They arrived by Monday.... closely followed by the rema... See more
Company details
Information provided by various external sources
Here at Masumi headwear UK, we are all about helping people find their confidence. Through our amazing headwear we aim to empower people who may have experienced hair loss for any reason. We do this by helping people use our fashionable headwear as an outlet for regaining their confidence through style and by ensuring all our headscarves are designed meticulously, so that they are both comfortable, breathable and wearable in everyday life. Whether you are looking for any type of headwear for cancer suffers, funky chemo hats or headwear for hair loss we have a range of options for you! Plus, all our headscarves are designed with beautifully soft material and natural fibers, including our popular bamboo range. All our headscarves are designed to be extremely comfortable, durable and of course super stylish so that you can go wherever you want and do what you want with all the confidence and style you desire.
Contact info
5 BALHOLM COURT, M20 6AH, MANCHESTER, United Kingdom
- +44 (0) 161 282 8843
- info@masumiheadwear.com
- masumiheadwear.com
4.7
Excellent
224 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Perfect
My Mum is going through chemotherapy and lost her hair. this was a very difficult time for her. I wanted to get something a little bit special so she would feel confident and pretty... and Masumi Headwear was the answer. Beautiful creations that look just like the picture. Thank you!
8 March 2020
Unprompted review
Excellent head scarves
Excellent head scarves, absolutely stunning and excellent quality. Staff very friendly and professional
20 February 2020
Unprompted review
Very pleased with the high quality of my Masumi headwear
I am so pleased with my Masumihead wear ,so comfortable and no seams I forget I am wearing head wear.thank you very much .i like the colours .
9 February 2020
Unprompted review
Excellent quality and price
Excellent quality and price. I'll will get again.
28 January 2020
Unprompted review
I was slightly concerned on receiving
I was slightly concerned on receiving my parcel as the sleeping cap hap a price ticket on it of £4.99 and I paid £14.99. But my niece says it is very soft and comfy which is the main thing
I fully appreciate that bulk buying can make items cheaper, but I think three times as much is an incredibly large mark up.
27 January 2020
Unprompted review
Reply from Masumi Headwear
Dear Roberta, Thank you so much for taking the time and leaving us your comment and rating us. Just to clarify the reason the price for the sleep hats in the hospital is only £4, is because the hospital buys this in bulk and also cover most of the cost of the headwear through their own charity funding. This is why the price is much lower with them. Some hospitals even give the sleep hat through their charity funds for free to patience. Hope this makes sense and clarifies this 😊. We are also so happy to hear that you like your sleep hat and so soft and cosy. Many thanks! Masumi Team
Great customer service quick delivery…
Great customer service quick delivery and a very superb service highly recommended
15 January 2020
Unprompted review
Reply from Masumi Headwear
Thank you so much Linda for leaving us this lovely review . Masumi Team
Make your outfit special
Excellent luxury hats to really make your outfit special !
22 December 2019
Unprompted review
Reply from Masumi Headwear
Thank you so much Jan for the review💋 we love to hear you look super stylish with our headwear 👌😊Masumi Team
Very comfortable when you can get the…Chris. Sidcup
Very comfortable when you can get the right fit, also found colours very disappointing on arrival, not really compatible with on-line colours.
20 December 2019
Unprompted review
Reply from Masumi Headwear
Dear Ken, thank you so much for taking the time and leaving us your review. Your feedback has been taken on board and Improvement are being made to make the colour chart much closer to the real thing and also we are adding more images with the model wearing the headwear as well as videos! Fantastic 🙌 Many thanks again for this😊 . Masumi Team
Reply from Masumi Headwear
Love it! Thank you Dishy for this. Masumi Team 😊
Lovely product prompt service
17 December 2019
Unprompted review
Reply from Masumi Headwear
We are super happy you are happy with both our products and fast service 😉 Masumi Team
Headwear
Excellent quality headwear and swift and efficient service. I am a returning customer and extremely satisfied.
11 December 2019
Unprompted review
Reply from Masumi Headwear
Hi Gillian, we just love returning customers! You are the reason we are here and you inspire us so so much. Thank you for your lovely message. Masumi Team 💋
1st online order
Exactly as expected. Quality very good. Delighted with both items. Delivery quick.
4 December 2019
Unprompted review
I bought 3 hats
I bought 3 hats, all really well made. Very good quality. I bought them for the winter, they are lined and lovely and warm.
1 December 2019
Unprompted review
Arrived safely and love the feel of the…
Arrived safely and love the feel of the bamboo, very soft and comfortable.
29 November 2019
Unprompted review
Fantastic offers on beautiful hats which…
Fantastic offers on beautiful hats which are very important to chemotherapy patients. Array of colours and styles, all made with luxurious material. Quick delivery and packaging that adds class and thoughtfulness.
Thank you for putting a smile of my mums face. xxxxxx
25 November 2019
Unprompted review
Really fast delivery
Really fast delivery, very impressed. Great hat too!
16 November 2019
Unprompted review
Masonic Headwear
Ordered my headwear and it was despatched and arrived very quickly. I am extremely pleased with the product and the service.
12 November 2019
Unprompted review
Amazing quality and amazing styles
Masumi Headwear has provided my mother with so much comfort and confidence at a really hard time in her life.
I have purchased several items from this website. There are so many beautiful styles and patterns to choose from, suitable for any occasion and perfectly matches any outfit! The quality really is fantastic. They’re extremely soft and durable.
Can’t wait to see what new stock becomes available! HIGHLY recommend.
9 November 2019
Unprompted review
Comfort on you head
Arrived day after ordering.
feels soft and comfortable on head.
Seemed abit expensive hence why I only got one. Would have bought more if they were cheaper but they are excellent quality head wear.
4 November 2019
Unprompted review
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