Londonmagicstore Reviews 

1,003
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From the moment I ordered the two pack of comfort grip scissors on eBay, to the moment this afternoon (10/02/2021) when they were delivered, every step taken regarding my order was efficient enough t... See more

Rated 5 out of 5 stars

Amazing customer service - especially these days, where it's usually "we've got your money, so not going to respond to any emails" which makes a very pleasant change! A delight to deal with! I had a... See more

Rated 5 out of 5 stars

I bought a refurbed iPad via wowcher and it was delivered on time, after setting it up I realised it wouldn’t download any apps as too out dated. After contacting wowcher with absolutely no respons... See more

Rated 1 out of 5 stars

Bought a ‘new’ iPhone 7 but received one with previous owners details inside who confirmed it was 2 years old & they had traded it in. Replaced phone but this one isn’t new either & the call quality i... See more

Company details

  1. Cell Phone Store

Written by the company

We are one of the leading retailers of consumer electronics and gadgets accessories in the world. We work with all the leading manufacturers and distributors to ensure we bring you the best and latest products.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,003)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, quick dispatch. Order arrived within 2 days of placing the order. The product itself was fantastic. Will definitely use this company again.

6 April 2021
Rated 4 out of 5 stars

Didn't realise it had no charging cable…

Didn't realise it had no charging cable and the packaging had no fragile warnings on so the courier dropped it through the letterbox. Lucky it wasn't damaged as I have hard flooring. However the phone is excellent, the price was great and the customer service superb. Thank you very much. Peter

17 March 2021
Rated 3 out of 5 stars

Excellent Condition?

The phone came on time and the software was already set up which was a nice touch. My only problem was that I expected it to come in a better state as I payed extra to order it in excellent condition. When it arrived, there were a few small scratchs and dents at the sides which were quite dissapointing to find. I would've expected better for the price I payed.

3 March 2021
Unprompted review
Londonmagicstore logo

Reply from Londonmagicstore

Hi there,

Thank you for your review.

I am sorry to hear that you have received your handset in a state that you did not expect.

If you can kindly get in contact with us at contact@londonmagicstore.co.uk we will be more than happy to get this resolved for you to ensure that you are completely satisfied.

Warm regards,

The team at Londonmagicstore

Rated 3 out of 5 stars

Free delivery not offered as website states is the case...

Whilst the product was in the condition as advertised free delivery over orders of £100 should have been applied. As I visited the product page directly from a search and did not enter the site through the front page where the free delivery offer was placed I was not aware of it initially. The site still allowed me to pay for delivery and despite emailing them aftwerwards for a refund of this charge I have received no reply or offer of refund.

11 February 2021
Rated 5 out of 5 stars

A model of efficiency

From the moment I ordered the two pack of comfort grip scissors on eBay, to the moment this afternoon (10/02/2021) when they were delivered, every step taken regarding my order was efficient enough to insure that I received it so quickly. The fact that the product is in perfect condition as well, is fantastic. I certainly would recommend londonmagicstore.co.uk to others in regards to ordering items either directly from the website, or via eBay.
My heartiest thanks to all who work at londonmagicstore.co.uk👍🏻😊👍🏻

10 February 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look