Londonmagicstore Reviews 1,004

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their excellent quality, often arriving in pristine or like-new condition, and exactly as described. Many people highlight the fast delivery service, with items frequently arriving quickly and well-packaged. The customer service is also highly regarded, with consumers noting the helpfulness and responsiveness of the staff. However, some customers were dissatisfied with the customer service, reporting issues with non-delivery, lack of communication, and unhelpful responses. A few other people also felt that their orders, particularly those placed through third-party deals, were not delivered as expected or had issues with tracking and resolution.

What people talk about most

Product

Clients share positive opinions on product quality and condition. Many customers are happy with their... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the exceptional... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speed of delivery, with... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently report that products, such as iPhones... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the exceptional and amazing... See more

Based on these reviews

Rated 5 out of 5 stars

I purchased a old phone from Londonmagicstore. On inspection the phone was in a next to new condition, no scratches on screen or back. I needed to contact the company to iron out a slight issue and th... See more

Rated 5 out of 5 stars

I recently wrote a review of this company giving a 1 star and reasons why. I am delighted to be able to change my rating to 5 star as the company reached out to me immediately and resolved the issue.... See more

Rated 5 out of 5 stars

I bought a refurbed iPad via wowcher and it was delivered on time, after setting it up I realised it wouldn’t download any apps as too out dated. After contacting wowcher with absolutely no respons... See more

Rated 5 out of 5 stars

I bought a Nokia Tablet from here and it arrived quickly. It was brand new and well-packaged in the original sealed Nokia box. I had previously enquired about a mains charger and as the Nokia box was... See more


Company details

  1. Cell Phone Store

Written by the company

We are one of the leading retailers of consumer electronics and gadgets accessories in the world. We work with all the leading manufacturers and distributors to ensure we bring you the best and latest products.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Mistakes happen now and again

Mistakes happen now and again. What defines the best businesses is how they deal with them. Londonmagic couldn't have done more to sort out my problems. First rate customer service. I would highly recommend them and will certainly look to use them in the future.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Very good customer service

Very good customer service! I ordered on ebay samsung watch and came with a problem on the screen, and I replied back to customer service which resolved my issue in no time by sending me a replacement. I am happy with this purchase.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Just Great Service

I purchased a re-conditioned iPad from Londonmagicstore. I had a problem with it (probably of my own making)! On contacting the team at Londonmagicstore they sprang into action. Problem sorted. Can I say the professionalism and quick response was so much appreciated. Thank you for delivering exceptional service and your commitment to excellent customer satisfaction is truly commendable. Thank you.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service - especially these days, where it's usually "we've got your money, so not going to respond to any emails" which makes a very pleasant change! A delight to deal with!
I had a few issues - all of my own making, I must add! - but their customer service is second to none! Speedy replies and very willing to help me get to a HIGHLY SATISFACTORY resolution.
I can highly this company and their staff - would definitely use again when the need arises :-)

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Truly Magic

Purchased a battery and on arrival it was the wrong one, my fault by the way, anyway contacted the London magic store, and my god what a service, they went out and got the right battery for my phone as they didn't stock it, and it has arrived in less than 24hrs, honestly it company's like this that really show the true back bone of our country, above and beyond, thank you again the London Magic Store, all I can say is they really do ! do MAGIC.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Great company to buy from

I purchased a old phone from Londonmagicstore. On inspection the phone was in a next to new condition, no scratches on screen or back. I needed to contact the company to iron out a slight issue and they responded very quickly and left me a very happy customer.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Recent review update

I recently wrote a review of this company giving a 1 star and reasons why. I am delighted to be able to change my rating to 5 star as the company reached out to me immediately and resolved the issue. I was so impressed with the customer service I received which was unexpected but credit where credit is due, the were prompt and courteous. In light of that I would definitely shop in this store again.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Great store

Great store! Delivery was very fast and iPhone i purchased was pristine. Will be coming back for my other tech purchases

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Buy with confidence

Amazing service, bought 2 iPads for my boys both iPads started having battery problems i contacted seller and they dealt with it so quickly and replaced my iPads not only that they upgraded them for us so I didn’t have to wait for repairs… amazing service nothing was too much. I will definitely buy from here again

14 October 2025
Unprompted review
Rated 5 out of 5 stars

wow!

I recently bought a watch.The watch arrived quickly with great packaging. Product quality is impressive — exactly as described.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Will galdly deal with this company…

Will galdly deal with this company again. More than fair and they have gone more than the extra mile to sort out the issue I had. Makes a change to have a company who listens, understands and immediately sorted out the issue. Cannot praise LondonMagic enough. Thank you again .

3 October 2025
Unprompted review

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