londonlocksmith24h.co.uk Reviews 

From the first call to Andrew turning up at the agreed time we were so lucky. Helped us out in an emergency with a quick and genuine service!

Excellent service! Quick and professional! Andrew is great!

John Raul was a great help in a moment of distress! Would recommend as prices were given up front and there was no hidden costs!

I was initially quoted £75 plus VAT to open my door. When the locksmith arrived, he barely tried the lock before telling me it needed to be drilled and would cost £149 plus VAT. He told me the revised price before drilling, but no one had explained when I booked that the cost could increase so much.

Two or three minutes later, the door was open, and I was charged £178.80 instead of the £90 I had expected. I’m unhappy that he appeared to make very little attempt to open the lock without drilling it.

Beware: you may end up paying considerably more than the advertised “from £75” price. Look for cheaper options…

John was absolutely amazing. He arrived within 30 minutes, worked quickly and very neatly, and had everything sorted with no fuss at all. He was professional, efficient and clearly knew exactly what he was doing. I was so impressed with the service and would highly recommend him.

mega extra fast service, it took 25 minutes from breaking the key inside the lock and pulling it out, incredibly fast. Thanks to JOHN RAUL 21/09/2026

Peter was an amazing locksmith - defintiely the best I’ve ever used!! So quick and unlocked my door so easily despite it being a very hard lock to unlatch!! Would definitely recommend to everyone!! Please do call them!!

Peter was excellent
Polite, honest and very helpful.

Job was done properly and the locksmith was very polite. Quick arrival and professional. 👌

Key broke inside the lock this morning. Sorted quickly and didn't need a new lock which was a bonus

Very straightforward. Called around 1 pm, explained that our front door wouldn't latch unless we pushed it hard.
Locksmith came later that afternoon, adjusted a few things and fixed it. No new lock needed. Very grateful.

Andrew came and unlocked my door after I accidentally went out without mt keys. The service was incredible fast (took less than 25 mins to arrive) and Andrew was very professional. I am incredibly grateful.

My Airbnb guest called Friday night saying that the key from the safebox wasn't opening the door. I was out of town so I called and booked over the phone. Very professional service, I was updated over the phone, lock fixed within the hour. Very happy with everything. ⭐

Christian arrived within 20min. He listened really well and opened our door within a few minutes. He was such a friendly, chilled guy and super helpful for the next lock.

Scammers, quoted 75£ on the phone and 160£ in person. Ended up with a 300£ just for drilling a lock out. Avoid at all cost! Made up prices on the spot! Website is full of fake reviews!

Three weeks. Multiple emails. Three phone numbers. Zero response.

I used this company when I was locked out and have since disputed a £75 call-out fee added to my invoice.
The invoice clearly shows:
£75 – Remove Key
£75 – Callout Fee
£150 subtotal / £180 including VAT

The problem is that their website prominently advertises “no hidden call-out fees” and states that customers will not be charged a call-out fee. Yet a £75 call-out fee appears quite clearly on my invoice.

I have tried to resolve this directly and have followed every route they provide. I emailed the email address printed directly on the invoice as well as on their website, multiple times.

I then called three different telephone numbers listed on the invoice/website. Each time, I was speaking to dispatch, and each time I was simply directed back to the email route. And this is where it gets particularly frustrating: it has now been three weeks and I have received absolutely no response.

So, to summarise:
They add a £75 call-out fee despite advertising no call-out fees. I dispute the charge. I contact them repeatedly. Their own dispatch team sends me back to email. I email repeatedly. And then… silence.

At this point, it is very difficult not to conclude that the strategy is simply to ignore the customer and hope the dispute goes away.

I have attached a photograph of the invoice as evidence. The £75 call-out fee is not something I am claiming exists, it is written on the invoice itself.
If there is a legitimate explanation for this charge and it is consistent with the company's advertising, I am still waiting to hear it.

Three weeks of silence is not customer service, and it certainly isn't how you resolve an invoice dispute.
I would strongly recommend anyone considering using this company to check the final invoice very carefully and get any promises about fees in writing before agreeing to the work.

Peter was a life saver got me into my locked out flat in under 2m. Amazing service 100% recommend and amazing price for Saturday call out

Simple, easy, quick and friendly.

Informative and easy to work with. Ideal

Highly recommended! Gigi is a very professional, reliable and friendly locksmith. He arrived quickly, solved the problem without any hassle, and was very polite and respectful. You can clearly see that he is experienced and knows exactly what he is doing. Excellent service from start to finish. I would definitely use Gigi again if I ever need a locksmith!

Great service with professional staff