Got a renewal letter from my previous insurance company (Tesco) and it was more expensive than the current year. Looked on a comparison site and found that Lloyds Gold Level was nearly £200 cheaper. W... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The online system was easy to use and ìn a few minutes i had my quote and then set up my car insurance. Compared to my previous insurance company i can now log in to my account and make changes if i e... See more
Company replied
Went online to get a quote for house insurance as previous provider had put policy up by 62% despite no claims. Doing the quote request was very straightforward and easy to do which was a really h... See more
Company replied
Having been with Lloyds for over 60 yrs we have never insured with them, always seemed to expensive but this year having reached our 89th birthday and because of a claim we decided to look at Lloyds,... See more
Company replied
Company details
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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really good
1 October 2026
Reply from Lloyds Bank Insurance
Hello Dinesh
I'm glad you're happy with your policy - we love to see feedback like yours.
Have a great weekend!
Jasmin
Lloyds Bank Motor Insurance
Easy to navigate through the various…
Easy to navigate through the various options
1 October 2026
Unprompted review
Reply from Lloyds Bank Insurance
Hi William,
We're so pleased to hear that you found it easy to navigate through the various options. We appreciate you sharing your positive experience.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hi Bianca,
We're glad to hear our application's simplicity and lack of specific item valuations met your needs.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
2nd to no one
Quick, eaasy and customer service 2nd to no one, simply the best insurance company
1 October 2026
Reply from Lloyds Bank Insurance
Hi,
We're so pleased to hear that you found our service quick and easy, and that you had such a positive experience with our customer service team.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Good price and simple procedure
Good price and simple procedure. Will reserve fifth star for service if i need to claim.
25 September 2026
Reply from Lloyds Bank Insurance
Hello Anderson,
I'm glad you're happy with your service - we love to see feedback like yours.
Have a great weekend!
Jasmin
Lloyds Bank Motor Insurance
Easy to use and get the cover you want
21 September 2026
Reply from Lloyds Bank Insurance
Hi Shirley,
We're so pleased to hear that you found our service easy to use and that you were able to get the cover you wanted.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hello there
I'm glad you're happy with your policy - we love to see feedback like yours.
Have a great weekend!
Jasmin
Lloyds Bank Motor Insurance
I found obtaining a quote easy and I…
I found obtaining a quote easy and I especially valued not having to specify items under a £2k value. Other insurance providers require everything over £1k to be specified.
1 October 2026
Reply from Lloyds Bank Insurance
Hi Jacqueline,
We're so glad to hear you found our quoting process straightforward and appreciated our approach to specifying items. We strive to make things as easy as possible for our customers.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hello Lynne
I'm glad you're happy with your online account - we love to see feedback like yours.
Have a great weekend!
Jasmin
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello Gabor
I'm glad you're happy with the service you've received - we love to see feedback like yours.
Have a great weekend!
Jasmin
Lloyds Bank Motor Insurance
Brilliant from start to finish
Brilliant from start to finish, phone operative very clear with all information polite friendly sorted all my policie changes on renewal.
21 September 2026
Reply from Lloyds Bank Insurance
Hello George,
I'm glad you're happy with the service you received - we love to see feedback like yours.
Have a great weekend!
Jasmin
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
We're glad you enjoyed your experience with our quick assist. Thank you for your feedback.
Regards,
Greig - Lloyds Bank Insurance
Reply from Lloyds Bank Insurance
Hello Mr Gilmour,
Thanks for taking the time to leave us a review.
It's great to hear you're happy with the service you've received.
Have a great day!
Nicola
Lloyds Bank Insurance
Easy to apply
18 September 2026
Reply from Lloyds Bank Insurance
Hello Angela,
Thanks for taking the time to leave us a review.
It's great to hear you found everything nice and easy.
Thanks for choosing us!
Nicola
Lloyds Bank Insurance
Great price and brilliant service
1 October 2026
Reply from Lloyds Bank Insurance
Hello Ian,
Thanks for taking the time to leave us a review.
It's great to hear that you're happy with both the competitive pricing and the excellent service you received.
Have a great day!
Nicola
Lloyds Bank Insurance
Very competitive rates
Very competitive rates , my previous insurer pushed my renewal price up by over £160 even tho I hadn’t even made a claim. So I decided to look around and found Lloyds car insurance who had better cover and at a far more realistic price.
I took out insurance via their website which was really easy to navigate , I would recommend people to take a look at them before renewing their car insurance.
24 September 2026
Reply from Lloyds Bank Insurance
Hello Simon,
We love to see feedback like yours - thanks for letting us know.
It's great to hear that you found our rates competitive and our coverage better suited to your needs along with finding our website easy to navigate.
Thanks for choosing us!
Nicola
Lloyds Bank Insurance
Great service
This is only day one of my car insurance, but...
The lady who delt with me on my first phone call, was helpful, considerate and had a similar sense of humor as me. I think her name was Jill.
Hopefully, I will not need to contact them again until the next renewal!
18 September 2026
Reply from Lloyds Bank Insurance
Hello Paul15,
We love to see feedback like yours - thank you.
Thanks so much for leaving such lovely feedback for Jill who has given good service.
I'll pass this along to them, as I'm sure it'll brighten their day.
Take care.
Nicola
Lloyds Bank Insurance
Excellent customer experience
1 October 2026
Reply from Lloyds Bank Insurance
Hi Katie,
Thank you for your positive feedback.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Easy to get quote
Easy to get quote. Simple process. I got more than I expected with better cover for a lot less than my renewal quote from previous company and no extra costs incurred for paying monthly so win win all the way for me. Thank you Lloyds Bank. Also have banked with Lloyds for many years without any issues so will continue to do so. Very happy 😊
16 September 2026
Reply from Lloyds Bank Insurance
Hi Mielrella,
We're so happy to hear that you found the quote process easy and simple, and that you received better cover for less! It's wonderful to know you're pleased with our service and your long-standing relationship with us.
Kind regards,
Tracy – Lloyds Bank Insurance.
Just spoken to Emily to ask why our…
Just spoken to Emily to ask why our home insurance had increased at renewal. We have been banking and insuring with Lloyds for over 20 years. She was professional and helpful, answered all my questions and we reduced the annual premium by over £320.
30 September 2026
Unprompted review
Reply from Lloyds Bank Insurance
Hi Kelly,
Thank you for your fantastic review! We are so pleased to hear that our colleague was able to assist you with your home insurance renewal and provide such a positive experience. We appreciate your long-standing loyalty.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
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