Lilywho Reviews 

630
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

I reached out to this company through a private direct message on the Instagram & they blocked my account. I then wrote a review on their website & said how the necklace I bought for €250 literally fe... See more

Company replied

Rated 5 out of 5 stars

I recently bought two gorgeous gold necklaces on the Lilywho website. The quality, design and engraving are fantastic. Excellent customer service and the package arrived at my door within a few days o... See more

Company replied

Rated 5 out of 5 stars

Extremely speedy & efficient service. Have bought jewellery here many times now, both for myself and as gifts. Customer service team are so helpful & lovely! Great quality products and lovely packagi... See more

Company replied

Rated 5 out of 5 stars

Bought a necklace with my daughters name on it for Christmas last year. It is so gorgeous, she wears it anytime she’s going out. Have bought my other 2 daughters ones for this Christmas. They just... See more

Company replied

Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewellery Manufacturer
  4. Watch Store

Written by the company

Lilywho Eeveryday Luxury, Irish Jewellery Brand


Contact info

3.9

Great

TrustScore 4 out of 5

630 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.9

All reviews

(630)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely speedy & efficient service

Extremely speedy & efficient service. Have bought jewellery here many times now, both for myself and as gifts. Customer service team are so helpful & lovely! Great quality products and lovely packaging! 10/10 recommend
Most recent order no #40521

11 October 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for your postive review Saidhbh

Rated 5 out of 5 stars

Great shopping experience

I was very happy with my shopping experience with lilywho. Ordered my necklace on a wednesday and had recieved it by a friday. The piece itself was fab, i was very happy with it. I will defo shop with lilywho again.

30 September 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for your lovely review Nicola

Rated 5 out of 5 stars

Great service

Great service, fast delivery. I purchased earrings which are great quality. Thanks Lilywho ❣️

27 September 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for your positive review

Rated 5 out of 5 stars

Love

Super quick delivery, cute packaging and good price! Would definitely order from again

24 September 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for the review Aine!

Rated 5 out of 5 stars

Happy Customer - Personalised Necklaces

Ordered personalised necklaces with my deceased family member's signature on it. They were made and delivered in less than 48 hours and they turned out much better than I could have imagined and they are now a beloved memory of a lost loved one. They really are beautiful. The chain has two clasp points so are adjustable but to be honest the chain is a little on the short side. The chain can be changed out for your own though so not the end of the world. All in all, I'm really impressed with the end product and happy with the turnaround time. Also happy to shop local! Thank you so much LilyWho - I will definitely be a returning customer.

21 September 2021
Unprompted review
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Reply from Lilywho

Thank you for your lovely review Sarah. We are glad you are happy with your handwriting engraved piece.

Rated 5 out of 5 stars

Order #40267

Order #40267
Love the earrings I got, great quality and I received them within 24 hours! Would definitely recommend 😊

21 September 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for your review Elaine

Rated 5 out of 5 stars

Very pleased with the selection and the…

Very pleased with the selection and the quality of the earrings, will definitely be purchasing again, really like the style. (40243)

20 September 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for your review Judy

Rated 5 out of 5 stars

The best

The best! Always the highest quality and such good value! Love the brand 😍😍

15 September 2021
Unprompted review
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Reply from Lilywho

Thank you for your lovely review Niamh

Rated 4 out of 5 stars

necklaces

Got four nice necklaces, came packaged nicely in lilywho boxes which make them ideal for a gift. On two of the necklaces I found the pendants small but I am sure that was in the necklace description if I read it

14 September 2021
Unprompted review
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Reply from Lilywho

Hi Rach,
Thank you for your review

Rated 5 out of 5 stars

Super service, and quick delivery

Purchased a personalized piece of jewelry that was engraved with handwriting. Had a few questions about the process that were answered almost immediately. Turnaround was super quick and received my order in 2 days. Will be purchasing from Lilywho again definitely!

ORDER #40063

6 September 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for the review Jenny. We are glad you are happy with your necklace.

Rated 5 out of 5 stars

Order no. 40002

I had read reviews before ordering with Lilywho and was so impressed. However, upon ordering from them myself, I could not believe how fantastic they are to deal with, and how enjoyable the shopping experience was. I needed a gift to be delivered by the end of the week so contacted the customer service team to ask if it could be delivered ASAP. I was advised that they would ship my order the same day, and the following morning, less than 24 hours after ordering, I received my order. It was a personalised necklace for a special birthday and came beautifully packaged. I couldn't recommend Lilywho enough and will be purchasing all of my jewelry from them from now on.

30 August 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for your positve review Andrea

Rated 5 out of 5 stars

Aimee

Absolutely love my new necklace. The quality and engraving is amazing. Would highly recommend this brand.

27 August 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for the lovely review Aimee

Rated 5 out of 5 stars

Loved everything about this

Loved everything about this, they were so easy to communicate with, the product I ordered was with my grandmother’s signature, so it was something very important to me and they did it perfectly! Shipping was fast also, just all round positive experience

26 August 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for your lovely feedback Laura. We are glad you are happy with your handwriting engraved piece.

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