Charlie was fantastic to deal with. He went above and beyond to find a beautiful Yacht-Master for a friend visiting from the US, and the whole thing went smoothly from start to finish. Super easy to c... See more
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Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.
Contact info
219 Highstreet, Epping, CM16 4BL, Epping, United Kingdom
- 0203 397 1596
- enquiries@luxewatches.co.uk
- luxewatches.co.uk
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The best service ever!!
The best service ever!!! Thank you Charlie can’t wait to come back again. Wouldn’t shop anywhere else now ❤️❤️❤️❤️
Superbly professional firm
I had an appointment with Luxe Watches @ 26/03/26, to try on a Rolex Deepsea Challenge, where it was my pleasure to be hosted by Charlie.
We exchanged pleasant chat, and talked all things Rolex, as I already have a couple of their superb pieces of engineering.
Charlie is an experienced watch industry guy, and I couldn’t have asked for better.
Although my journey to see and try on the DC ultimately didn’t result in a purchase, that was purely for personal reasons.
This was a very valuable meeting, and I was impressed with the whole Luxe operation, showroom, and the sparkle of their public face.
It all has left an indelible impression, and this will result in my now fully having them in mind for future purchases.
Thanks, Charlie.
Malcolm.
Ollie at Luxe Watches offered great…
Ollie at Luxe Watches offered great customer service. I made an enquiry about servicing my watch and received a quick and helpful response. Very professional and knowledgeable.
Watch adjustment
Ollie served me, he was really professional and spoke to me about what he was going to do giving me confidence my watch was in good hands
Picked my watch on Monday Charlie had…
Picked my watch on Monday Charlie had it Delivered to me in less than 24 hours.
Can’t recommend him enough.
Amazing service
I visited Luxe Watches recently with my friend to collect his new watch. We were both very impressed. Charlie was excellent from start to finish - knowledgable, friendly and genuinely focused on helping rather than pushing a sale. Highly recommend both the store and Charlie if you are looking for great service and expertise.
Quick and efficient service
Quick and efficient service. Always on hand to provide updates and answer any questions along the way. Reasonably priced.
Great Service, recommend
Purchased two watches from these guys, great help on the initial sale, very knowledgable and sourced exactly what I was looking for. After sales just as great. Provided valuations for insurance purposes, very promptly too. Highly recommend
Avoid
Avoid
They never call back when they say they will. Very unprofessional having to chase them. Plenty other dealers out there.
Very prompt and courteous service
Very prompt and courteous service. Would recommend
Recomended to me and no problem passing forward !
Charlie was recomended to me and was very friendly and professional from start to finish. The team were knowledgeable, helpful and a pleasure to deal with. Everything was very straightforward. A genuinely positive experience — highly recommended.
Excellent service Arif was very helpful…
Excellent service Arif was very helpful and got the exact watch I wanted quicker than expected will definitely recommend and will use again
Visited Lux watches today and have to…
Visited Luxe watches today and have to say excellent customer service! Charlie was very helpful. Would definitely recommend.
Amazing service & reliability
Amazing service and reliability from Oliver and the wider team. Would recommend for valuations or if you are looking to source a specific watch. They know their stuff. Thank you!
Great service again from Oliver at Luxe…
Great service again from Oliver at Luxe Watches.
Had an outstanding experience getting…
Had an outstanding experience getting my watch appraised for insurance purposes. The process was incredibly straightforward and my request was approved with ease. Kudos to the team!
Amazing service
Amazing service with friendly, honest, and incredibly helpful staff. Charlie went above and beyond helping me choose my first watch and made the whole experience genuinely enjoyable. He was extremely knowledgeable and answered all my questions
Oliver is very helpful and quick to…
Oliver is very helpful and quick to respond to any queries. He promptly provided a written valuation of my watch which was need for my insurers, and this was accepted by them without any problems.
Very responsive team and great part…
Very responsive team and great part exchange. Responsive team and been very helpful with valuations etc on watches I bought from them
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