First time using Hourtime and i'm very impressed. I ordered a Tommy Hilfiger bracelet which was in the sale with free postage included and it came beautifully boxed, the next day! Will definitely... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service with delivery within 24hrs. Good email communication and delivery tracking. Very pleased with watch, well packaged. Only improvement I would like to see is for the website, wider choice,... See more
I bought a ladies Boss watch. It was an excellent price and arrived quickly, packaged well, and in excellent working condition. I can't comment on after sales customer service as I had no need for it,... See more
Smart looking watch at a great price. Fast delivery via UPS and came well packaged. Watch comes displayed in presentation box. Would definitely purchase again from this seller.
Company details
Information provided by various external sources
Hourtime was established by premium watch designers, manufacturers and marketers, Movado Group UK, in 2017. We stock timepieces from some of your favourite watch brands such as BOSS, HUGO, Tommy Hilfiger, Coach, Lacoste, Rebecca Minkoff, Ebel, Scuderia Ferrari, MVMT and Olivia Burton. The Hourtime team work directly with these fantastic fashion brands so we can bring to our customers the latest range of beautifully designed watches and jewellery. Since launch, we have collected over 650 ‘excellent’ rated customer reviews, most of them complementing our fast and free delivery, which we’re incredibly proud of. Hourtime aims to continue providing this excellent customer service, alongside offering the best watches in the market throughout the year.
Contact info
Meadway, GU27 1NN, Haslemere, United Kingdom
- support@hourtime.co.uk
- www.hourtime.co.uk
Products of great quality
Products of great quality, delivery quick even in current climate
14 May 2020
Unprompted review
Was really good service and delivery…
Was really good service and delivery was quick
10 March 2020
Unprompted review
Very Poor after sales service.
20 February 2020
Unprompted review
Reply from Hourtime UK
Thank you for your review. Our social media and customer service team have responded to you, called UPS on your behalf and also called you twice to support and we are pleased that you have received your watch.
We have passed your comments onto UPS Parcel Service regarding your dissatisfaction that they tried to deliver unsuccessfully on the first attempt, so had to delivery the next say successfully.
Hourtime
Brilliant ⭐⭐⭐⭐⭐
First time using Hourtime and i'm very impressed. I ordered a Tommy Hilfiger bracelet which was in the sale with free postage included and it came beautifully boxed, the next day!
Will definitely use Hourtime again.
16 February 2020
Unprompted review
Good communication and customer…
Good communication and customer service. Item exactly as described.
15 February 2020
Unprompted review
Fast and excellent in service
10 February 2020
Unprompted review
Expensive online shops
Much more expensive than other online shops for watches
8 February 2020
Unprompted review
Super service.
2 February 2020
Unprompted review
THE ITEM PURCHASED IS IN A GOOD…
THE ITEM PURCHASED IS IN A GOOD CONDITION AND IT WAS DELIVERED IN TIME.
1 February 2020
Unprompted review
Pleased with my purchase
Pleased with my purchase, quick and easy transaction, fast delivery. Would definitely recommend.
28 January 2020
Unprompted review
My experience are only highly…
My experience are only highly recommend. I ordered good quality watch and they had been shipped to me the next day I was very pleased. Thank you ever so much I will recommend to my friends
26 January 2020
Unprompted review
Exactly as described and arrived very…
Exactly as described and arrived very quickly. Will definitely purchase from here again.
22 January 2020
Unprompted review
Easy online purchase
Easy online purchase
Watch looks exactly as it did in the picture
Fast delivery
13 January 2020
Unprompted review
Lovely watch nothing negative to say!
Lovely watch nothing negative to say!
I love the colour and it’s nice and chunky
would recommend.
10 January 2020
Unprompted review
Perfect from order to delivery
Perfect from order to delivery. Product exactly as described and also perfect.
10 January 2020
Unprompted review
Great product and fast delivery!
9 January 2020
Unprompted review
Fast delivery
Fast delivery, great price and a beautiful watch, would definitely recommend
8 January 2020
Unprompted review
Great service and amazing watch
Great service and amazing watch! Just as it looked on the photo of the website.
7 January 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.