lens.me Reviews 

EXCELLENT CUSTOMER SERVICES

Serah in customer service was a true pleasure . She went beyond her requirements to make sure I received my package in Doha . She made the process much easier .

Excellent service and communication. I received my lens sooner than expected. They were always in beautiful packaging. When I had questions as to which color may be best for me, my questions were answered quickly and with the highest level of concern.

Thank you Lens.me for your kindness, great lens and exceptional service.

Beautiful lenses

Well, I must say that this was an awesome product!
I was skeptical and concerned about ordering Halloween eye contacts for my costume.
After researching (a lot) I found this lens.me site that sold FDA contacts.
I didn’t want to pay for expedited shipping. Their normal shipping was FAST. I received my contacts within a week.
They arrived well packaged. The contacts are in individual disposable, sealed And sterile containers just like the prescription contacts. Included is a plastic contact storage case with the screw lids. This was a pleasant surprise.
Now, the actual contact lenses were a game changer for my costume!
I like that The pupil part of the lens is cut out. These do not affect my vision whatsoever.
The contacts are smooth with absolutely no rough edges, bumps or scratches… and easy to insert and remove.
These were comfortable to wear, stayed in place and remained wet.
I’d certainly purchase this product again.
USER, Now being sterile during use is up to the customer….IMPORTANT. Before opening the contacts, buy a good quality lense solution and wash your hands…especially the tips of your fingers!

Thank you so much for your attention and tracking of the shipment. The lenses and colors are beautiful. This is my first time ordering from your website, but it definitely won't be my last.

Thanking all at Lens.me for exceptional assistance and highly ethical professionalism. Thanking you all wholeheartedly again .

Very responsive! Diana addressed all of my concerns and explained everything really well.

Dhessa was very fast to respond and was excellent at resolving an issue I had.

Easy to look and order

Delivery promises from lens.me is a SCAM.

I am not happy. I ordered lenses for a specific function on the 25th. The lens.me website indicated a delivery date via FedEx to me of the 24th; hence I paid the additional FedEx delivery cost to guarantee delivery on the 24th.
Today is the 25th and I do not have my lenses...the FedEx location is nearby...however, FedEx has explained they cannot release the package to because lens.me has instructions to FedEx to not deliver the package until the 30th.

Shipping is always fast every time I have ordered. I can't comment on thier customer service because I have never had an issue and needed to contact them

I would rate lens.me 5 stars simply because their customer service is top notch. I've always had a good experience on that side of things and I've been ordering from them for years.

This time I put in the wrong power by accident and emailed them to change it and they replied quickly and managed to fix it for me without any issues.

Unfortunately the product itself wasn't so great (but this was to do with the lens brand itself - solotica lenses and not lens.me who stock a variety of brands to choose from). The thickness of the lenses was far too uncomfortable and I only wore it for one day even though it was supposed to be for three months.

Perfect and fast Service! Thank you very much!

Wow. I bought some lenses as my usual company who were great stopped stocking them. I onky read the reviews after I bought it which was my fault. I saw it as a professional one site so the bad review didn't cross my mind. I recieved the lenses in good time it just Ike other reviews they were blurry. Customer services respond once or twice a week. Bad service. Avoid

Dhessa is always so helpful and provides the best service!

I had bought contact lenses from lens.me for many years now and I am so thankful for their extremely fast and reliable delivery and their fantastic customer service. I also appreciate the free gift that I got from them with every delivery through the years. They are a truly fantastic💞 trustworthy company and I highly highly recommend them always

Service is fast and quality is Excellent. I have ordered from them 3 times and I'm very disappointed.

Fast order fulfillment. Good pricing.

DO NOT RECCOMEND. Completely false advertisement. Lenses I bought were completely opaque could not see anything at all, essentially blind. Asked for a refund and denied.