Lamont Estates Limited Reviews 

761
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and quick responses, making interactions pleasant and efficient. The service provided is frequently described as excellent, with many appreciating the smooth process and clear communication throughout their tenancy or property management. Reviewers highlight the quick response times and efficient handling of queries and issues, contributing to a stress-free user experience. However, some people were dissatisfied with the time it took to resolve maintenance issues, occasionally requiring multiple follow-ups.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, supportive, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the helpful, supportive, and... See more

Response time

People report positive experiences with response times, with many reviewers praising the prompt replies and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism,... See more

User experience

Users describe positive interactions with the user experience, often highlighting a smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David Rose is the new property manager at Parkwood Court, a property managed by Lamont Estates. Our experience with David has been excellent. He is very prompt and very customer focused. He addresse... See more

Rated 5 out of 5 stars

I have had a really positive experience so far renting with lamont. Gemma went above and beyond with helping me view properties and was sensitive to my hectic work schedule. She was flexible and helpe... See more

Rated 5 out of 5 stars

I have a good experience renting agency Lamont Estates through Joe Firth. He is a professional, friendly, quick to respond and genuinely care about tenants. Always kept me updated. Made whole renti... See more

Rated 5 out of 5 stars

Lamont Estates have been wonderful throughout my whole period of renting. Over the past years, I’ve had different property managers, all of which have been great. A special shoutout to Naser though, w... See more


Company details

  1. Real Estate Rental Agency
  2. Asset Manager Service
  3. Property Investment
  4. Property Management Company
  5. Real Estate Agency

About Lamont Estates Limited

Written by the company

L&CO, a leading estate agency in the Midlands, offer a range of services to help you through every step of your property investment process.

Whether you are interested in buying a property, selling a property, letting a property or are considering investing in a buy-to-let property you will benefit from the expertise of our highly experienced and professional team.

Our aim is to provide painless and straightforward asset growth, working hard to maximise the return on investment. L&CO, working with Prosperity, have created an exclusive investor rental assurance package. With a proven track record, we provide painless and straightforward asset growth, which maximises the return on your investment.

Contact info

4.8

Excellent

TrustScore 5 out of 5

761 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(761)

198 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The lettings company did a good job in…

The lettings company did a good job in promptly arranging a viewing for me, which I appreciated. However, I was disappointed with the communication regarding the property I was initially interested in. Although I had expressed my interest on the day, I was later informed that someone else had already placed a holding deposit. It would have been helpful to know that other viewings were ongoing and that the property could be secured quickly, as this might have allowed me to act sooner.
Additionally, I found it inconvenient that I could not reach the agent directly. Each time I called, I was redirected to the main office line and had to leave a message for a callback. Interestingly, when the agent returned my call, it still appeared as the same general company number, which made direct communication difficult.
Overall, my experience was positive, but it would have been significantly better with clearer communication and easier access to the agent.

30 April 2026
Rated 5 out of 5 stars

Timely and swift response

Timely and swift response, good customer service and timely response to my queries. All checks done on time. Gemma worked professionally and ensured everything went smoothly.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

A good company to deal with 10/10

The start of my tenancy was very straightforward from the viewing of the property to signing the contract everything was very smooth and fast ..no complaints at
"Naser" the member off staff who looked after the property was very friendly and i always had good communication with him through emails and property inspections
The end of my tenancy was so straightforward also ..everything was good in the property when I left and I received my deposit back within 1 week
I would recommend Lamont to anyone looking for a property
Thankyou to all the staff

16 April 2026
Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with Lamont Agency from start to finish. The team was professional, responsive, and genuinely helpful throughout the entire process. They communicated clearly at every stage, making everything feel straightforward and stress free, which is something I really appreciated.

What stood out the most was their efficiency and attention to detail. Any questions or concerns I had were addressed quickly, and they made sure I felt informed and supported at all times. It’s clear they take pride in providing a high level of service and maintaining good relationships with their clients.

Overall, I would highly recommend Lamont Agency to anyone looking for a reliable and well-organised agency. Their professionalism and commitment to customer satisfaction really set them apart.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Gemma has been looking after my flat…

Gemma has been looking after my flat and provides highly professional service making sure that both sides are happy and the flat is rented out to a good tenant. I am very secure in her hands

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Lamont Estates Review

We have been dealing with Lamont Estates for close to a year now as they manage two properties for us. In that time they have proven very effective at managing our properties. They have filled both with tenants in a short space of time from availability and have been very communicative on all aspects of our business together. When we have had any queries they have been quick to answer. So far I would happily recommend their services.

8 April 2026
Rated 5 out of 5 stars

Rent Experience

Services were prompt and straightforward. The vetting process was efficient, calls were answered promptly, and responses were clear, courteous, and highly professional. Promises were also honored consistently and delivered on time.

9 April 2026
Rated 5 out of 5 stars

Excellent company

I would like to thank David Rose he is an excellent property manager. He was extremely patient and accommodating with any issues that arose. David was extremely helpful kept me up to date through the whole process and was prompt with his replies to my many emails. Thank you for helping me and my little boy secure a home.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience. From the first moment they made me feel comfortable and well informed. They were quick to respond and very efficient with the whole process. It's nice to deal with people like that. Totally recommended.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Lamont Estates…

My experience with Lamont Estates Limited has been excellent from start to finish. The team was very professional, attentive and always willing to help at every step of the process. The communication was clear and fast, which gave me a lot of tranquillity. It is noticeable that they really care about their customers and to offer a quality service. I would definitely recommend them.

1 April 2026
Unprompted review

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