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Kiyo Beauty Reviews 4,432

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 469 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and reliable delivery service, often highlighting that products arrive quickly and are well-packaged to prevent damage. Many are pleased with the quality of the products, finding them to be genuine and effective, and appreciate the wide range of items available. The ordering process is frequently described as easy, with excellent communication and updates throughout, leading to overall satisfaction with their purchases. Reviewers often express their intention to buy from this company again due to the efficient service and high-quality items. However, some people mentioned issues such as receiving a damaged item or an order that was lost in transit. A few customers also reported receiving expired products, and some felt that certain products did not live up to their expectations for specific hair types.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the excellent quality and effectiveness... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Service

Customers had positive experiences with service, consistently praising its efficiency and speed. Reviewers... See more

Order

Consumers express satisfaction with the ordering process, often highlighting its ease and efficiency, with... See more

Quality

People report positive experiences with quality, with many reviewers praising the excellent quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first time purchasing from Kiyo was better than expected. Very prompt and reliable service. And I must add that the prices are very competitive. Will definitely buy more online bargains from t... See more

Company replied

Rated 5 out of 5 stars

I was desperate to get my hands on the Kitsch hair perfume from the Kitsch website because they bombarded me with ads yet were consistently sold out. Then, after googling, I discovered Kiyo, who came... See more

Company replied

Rated 5 out of 5 stars

I have shopped with Kiyo Beauty for a while now and there hair products are amazing, genuine and the packaging is great, as it well secured so nothing can leak during transit. I personally will not b... See more

Company replied

Rated 5 out of 5 stars

Found on website , super pleased with items( and little freebies). So easy to order, great communication from seller. Items posted promptly ,came well packaged , no issues whatsoever. Highly recomme... See more


Company details

  1. Hair Product Store
  2. Beauty Product Supplier
  3. Beauty Supply Store

About Kiyo Beauty

Written by the company

Kiyo Beauty Logo

At Kiyo Beauty, we select the finest brands that solve real hair issues using the latest trends and formulations. We make great hair care accessible to everyone, no matter your hair type or budget.

When you shop with us, you’re not just investing in products for your curls—you’re supporting a community of creators and entrepreneurs dedicated to making the beauty world more diverse and representative of all hair types. Our commitment to curl positivity drives everything we do, and we are honoured to be part of the broader movement to uplift under-represented voices in the industry and continue to celebrate textured hair.

Together, we can help build a beauty landscape that values inclusivity, authenticity, and equality for everyone.


Contact info

Free UK Delivery over £40

Tracked delivery within 2-3 days + faster options available

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Items well packaged and delivered quickly!

This is the second time I’ve ordered from Kiyo Beauty and I was impressed with the way the items were packaged. They arrived safely and intact and delivery was swift. Will definitely recommend them. I’ll be back for more products @Kiyo Beauty!!!

23 March 2026
Rated 5 out of 5 stars

Very impressed

First time using Kiyo but would thoroughly recommend. Good prices, range of products and prompt despatch.

25 March 2026
Rated 5 out of 5 stars

5 Star Service

Excellent rangeof colours including a shade that I could only find on this site
so I'll definitely keep shopping here.
Competitive prices and fast delivery - 5 star service 🌟

23 March 2026
Rated 5 out of 5 stars

Exceeded expectations

I am very pleased with this companies service ! I was a bit skeptical as I had never shopped with an online hair shop before. However Kiyo beauty exceeded my expectations, not only did they have the exact products I was looking for, they are very good with communication and updates about delivery and my products were delivered within the time frame with great care !

10 March 2026
Rated 5 out of 5 stars

Ordered Nioxin 5 shampoo and…

Ordered Nioxin 5 shampoo and conditioner, which I have used for a number of years, but never ordered from Kiyo before. Easy to use website, punctual communication from them, and detailed despatch/delivery information received. Product received well packaged. Thank you.

19 March 2026
Unprompted review

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