Kaizen Medical Reviews 

903
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and welcoming staff, as well as the calm, serene environment experienced during every single visit. Reviewers consistently highlight the outstanding professional care, medical expertise, and thorough, easy-to-understand explanations provided by the specialists during initial consultations and procedures. However, some customers also noted that specific aesthetic treatments and specialized medical procedures delivered wonderful, highly satisfying long-term results. Consumers deeply appreciate the remarkably quick and efficient service, continuous communication, and smooth appointment process without experiencing any unnecessary operational delays. People feel completely at ease knowing their individual needs are carefully listened to and addressed with true professional dedication.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professional expertise and... See more

Service

Reviewers highlight positive aspects of service, praising the quick diagnosis, efficient treatments, and... See more

User experience

Consumers find user experience to be positive, highlighting a welcoming environment and thorough... See more

Customer service

People report positive experiences with customer service, highlighting warm welcomes, professional support,... See more

Quality

Customers consistently note positive experiences with quality, highlighting fantastic results and glowing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time visiting Kaizen, after being recommended. Had an initial consultation with Emma and despite being nervous about the unknown, that did not last long, as Emma explained every little detail, t... See more

Rated 5 out of 5 stars

I had my Botox check-up with Emma yesterday, following Botox to my neck and jaw area about two weeks ago. One side has responded really well; however, the other side has stronger platysmal bands, so... See more

Rated 5 out of 5 stars

This was my second visit to Kaizen Medical. Today I needed a couple of procedures from Dr Ashton, who put me completely at ease, explaining everything he would be doing. The whole process was just as... See more

Rated 5 out of 5 stars

I visited Kaizen for the first time after a recommendation from a close friend and I'm really happy to have discovered the clinic. The team are professional and friendly, with clear expertise and also... See more


Company details

  1. Medical Center
  2. also in
  3. Dermatologist

Written by the company

CQC registered clinic specialising in clinical and cosmetic dermatology treatments. Our services include laser hair removal, skin rejuvenation and aesthetic procedures, in addition to acute and chronic dermatology services. Sculptra “Centre of Excellence” - we are proudly within the UK’s recommended Top 5 Sculptra clinics. Providing personalised care in a safe and professional environment under the care of a skilled medical team. Our expert team ensures high-quality treatments tailored to your individual needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

903 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(903)

70 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Botox for the neck and jaw area

I had my Botox check-up with Emma yesterday, following Botox to my neck and jaw area about two weeks ago. One side has responded really well; however, the other side has stronger platysmal bands, so the Botox hadn’t taken quite as effectively there. Emma assessed this thoroughly and added a small amount of additional Botox, which I’m confident will resolve it.
Regarding the jaw area, I’m still waiting to see the final results, as I also had filler today. I prefer not to fully review this until everything has settled and I can see the outcome clearly. That said, my experience with Emma has consistently been very positive — her work is always thoughtful, precise, and well executed — so I don’t anticipate any issues.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Removal of moles

I had an appointment with Dr Ashton to check and remove two moles. This was done very swiftly and I was relived to hear they were ok. The staff were very friendly and welcoming and I would recommend Kaizen wholeheartedly

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Very Cool!

Dr. Ashton was both friendly and professional, ensuring a prompt visit that required no follow-up appointments.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

A lovely warm welcome as soon as I…

A lovely warm welcome as soon as I entered the clinic for my first ever skin consultation followed by a Hydra facial with Charlotte who was so lovely and professional despite feeling nervous she made me feel at ease.
I will definitely be a returning costumer and would highly recommend Kaizen medical clinic to anyone looking to have any treatments done x

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Good experience! Would highly recommend!

Quick efficient team. From telephone manner, receptionist, doctor & nurse. Welcoming & comfortable surroundings. I was a little anxious but was reassured by everyone as informed all the way through procedure. Thank you.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Ive been coming to Kaizen for years

Ive been coming to Kaizen for years, various different treatments. Each time has been great and all the staff are very friendly and professional.
I recently had a consultation with Emma, and as always she explained everything to me, gave me various options and made me feel comfortable and at ease.xx

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent treatment and friendly staff.

This was my second visit to Kaizen Medical. Today I needed a couple of procedures from Dr Ashton, who put me completely at ease, explaining everything he would be doing. The whole process was just as quick and painless as I'd hoped, along with the final outcome I wanted. I can't praise this place enough - everyone is super-friendly, and they all put you completely at ease.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

A positive experience

I visit Kaizen for masetter Botox. Emma is knowledgable, compassionate and I barely feel the injections. There is no rush and the clinic is really lovely

24 November 2025
Unprompted review
Rated 5 out of 5 stars

I visited Kaizen for the first time…

I visited Kaizen for the first time after a recommendation from a close friend and I'm really happy to have discovered the clinic. The team are professional and friendly, with clear expertise and also take time to speak with you and consult about what you need. Looking forward to visiting again soon and a big thank you to Emma.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Communication both before and after appointment has been excellent. Staff knowledgeable and friendly. I saw Dr Ashton who clearly explained what he was going to do and gave plenty of time to answer questions. His professionism and his standard of work was outstanding.

11 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look