Kaizen Medical Reviews 

903
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and welcoming team, noting that staff members take ample time to thoroughly explain every detail and put visitors completely at ease during consultations. People consistently highlight the efficient and painless procedures, as well as the exceptionally calming and serene environment of the clinic. Some reviewers were happy with the prompt diagnoses and immediate treatments provided by resident medical specialists, ensuring fast and effective resolutions without any unnecessary delays. Many consumers also noted the exceptional ongoing patient care and valuable support received throughout their comprehensive treatment plans.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing deep satisfaction with their remarkable... See more

Service

Clients share positive opinions on service, noting that the medical staff is highly knowledgeable,... See more

User experience

Consumers find user experience to be an absolute delight from start to finish. People consistently report a... See more

Customer service

People report positive experiences with customer service, expressing deep satisfaction and noting that staff... See more

Quality

Customers expressed absolute satisfaction with the quality of the treatments, noting that facials and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time visiting Kaizen, after being recommended. Had an initial consultation with Emma and despite being nervous about the unknown, that did not last long, as Emma explained every little detail, t... See more

Rated 5 out of 5 stars

I had my Botox check-up with Emma yesterday, following Botox to my neck and jaw area about two weeks ago. One side has responded really well; however, the other side has stronger platysmal bands, so... See more

Rated 5 out of 5 stars

This was my second visit to Kaizen Medical. Today I needed a couple of procedures from Dr Ashton, who put me completely at ease, explaining everything he would be doing. The whole process was just as... See more

Rated 5 out of 5 stars

I visited Kaizen for the first time after a recommendation from a close friend and I'm really happy to have discovered the clinic. The team are professional and friendly, with clear expertise and also... See more


Company details

  1. Medical Center
  2. also in
  3. Dermatologist

Written by the company

CQC registered clinic specialising in clinical and cosmetic dermatology treatments. Our services include laser hair removal, skin rejuvenation and aesthetic procedures, in addition to acute and chronic dermatology services. Sculptra “Centre of Excellence” - we are proudly within the UK’s recommended Top 5 Sculptra clinics. Providing personalised care in a safe and professional environment under the care of a skilled medical team. Our expert team ensures high-quality treatments tailored to your individual needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

903 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(903)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been a platinum member since…

I have been a platinum member since September 2025 and it is worth every penny. As an ongoing treatment plan with Dr Victoria, I have had a mixture of Botox, polynucleotides, Morpheus 8 and Sculptra. As a 48 year old woman, my face and neck where showing signs of aging. So far the results have been astounding. So good for my confidence and wellbeing. And it will just keep improving. I trust all of them completely and I am eternally grateful for their caring nature, professionalism and expertise. I love my appointments and can't wait for the next one. Thankyou ladies xxxxx

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

I recently visited Kaizen Clinic, and my experience was truly excellent from start to finish. The environment was clean, modern, and very welcoming, which immediately put me at ease. The staff were professional, friendly, and attentive, taking the time to understand my concerns and explain each step of the process clearly.

What impressed me most was the level of care and attention to detail. Charlotte, the specialist I saw, was highly knowledgeable and made sure I felt comfortable throughout the treatment. She answered all my questions patiently and provided helpful and practical recommendations tailored to my needs, without any pressure.

The procedure itself was handled with excellent care and precision, and I felt confident I was in safe hands the entire time. The results have been fantastic, exceeding my expectations, and I’ve already noticed a positive difference.

Overall, I highly recommend this clinic to anyone looking for high-quality care and professional service. I will definitely be returning for future treatments.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Mandelic acid peel

Charlotte swiftly organised a mandelic acid peel in an assured and very friendly manner. I appreciated that. Thank you.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional and well trained staff

I have been going to Kaizen for a number of years and have been very happy with the treatments I have had there. I have had hydrafacials which are a very effective non invasive treatment and Danika has always been very professional and flexible to my needs. I have also had Botox done by Emma who has a nursing background and she is very precise and methodical in her approach and also gives me a great result. This medical salon is excellent.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

6 laser hair removal session done

6 laser hair removal session done. Huge difference in 2 of 3 areas. 2 sessions left so I'm remaining hopeful. Charlotte, you are amazing. So complimentary, understanding and just lovely. Don't ever change.
Despite renovations work taking place, I still found the environment clean, fresh and welcoming.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent consultation.

The online booking process was very easy online, the staff excellent on arrival and Mr Ashton was a very knowledgeable Consultant. I found him engaging, caring, and an absolute gentleman.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I have now had 3 appointments for various treatments and I can not recommend this place enough! A friendly welcome and warm atmosphere. I have seen Dr Victoria and Danika who were both amazing and professional and knew exactly what I needed! I will definitely be a returning customer! Thank you ladies

12 March 2026
Unprompted review
Rated 5 out of 5 stars

As always

As always, a warm welcome and very good professional advice on what treatment would be best.
I fully recommend Kaizen Medical!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Throughout my visits at Kaizen, Emma has explained every little detail about the procedures I was having, to ensure I understood what would be involved. Emma put me at complete ease and explained thoroughly what she was doing. Thank you Emma!! I would certainly recommend Kaizen. All the staff are friendly and very welcoming.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Good experience, seemingly positive outcome

I have seen Dr Ashton a number of times and always appreciate his quick diagnosis and immediate surgery to remove the affected area. Of course this can be done via the NHS but it takes so…. long and the worry amplifies. Kaizen staff were very friendly, informative and professional.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Having visited Charlotte for the third…

Having visited Charlotte for the third time, I continue to be impressed by her incredible demeanor. Despite being a nervous introvert, I always feel comfortable and warmly received in her presence. Our conversations are enjoyable and feel like reconnecting with a good friend.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful all round

Very helpful on the phone, offered a free consultation which really helped me to understand my options. Lovely atmosphere in the venue, very knowledgeable and helpful staff.

10 February 2026
Unprompted review

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