Kaizen Medical Reviews 

903
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and welcoming staff, as well as the calm, serene environment experienced during every single visit. Reviewers consistently highlight the outstanding professional care, medical expertise, and thorough, easy-to-understand explanations provided by the specialists during initial consultations and procedures. However, some customers also noted that specific aesthetic treatments and specialized medical procedures delivered wonderful, highly satisfying long-term results. Consumers deeply appreciate the remarkably quick and efficient service, continuous communication, and smooth appointment process without experiencing any unnecessary operational delays. People feel completely at ease knowing their individual needs are carefully listened to and addressed with true professional dedication.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professional expertise and... See more

Service

Reviewers highlight positive aspects of service, praising the quick diagnosis, efficient treatments, and... See more

User experience

Consumers find user experience to be positive, highlighting a welcoming environment and thorough... See more

Customer service

People report positive experiences with customer service, highlighting warm welcomes, professional support,... See more

Quality

Customers consistently note positive experiences with quality, highlighting fantastic results and glowing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time visiting Kaizen, after being recommended. Had an initial consultation with Emma and despite being nervous about the unknown, that did not last long, as Emma explained every little detail, t... See more

Rated 5 out of 5 stars

I had my Botox check-up with Emma yesterday, following Botox to my neck and jaw area about two weeks ago. One side has responded really well; however, the other side has stronger platysmal bands, so... See more

Rated 5 out of 5 stars

This was my second visit to Kaizen Medical. Today I needed a couple of procedures from Dr Ashton, who put me completely at ease, explaining everything he would be doing. The whole process was just as... See more

Rated 5 out of 5 stars

I visited Kaizen for the first time after a recommendation from a close friend and I'm really happy to have discovered the clinic. The team are professional and friendly, with clear expertise and also... See more


Company details

  1. Medical Center
  2. also in
  3. Dermatologist

Written by the company

CQC registered clinic specialising in clinical and cosmetic dermatology treatments. Our services include laser hair removal, skin rejuvenation and aesthetic procedures, in addition to acute and chronic dermatology services. Sculptra “Centre of Excellence” - we are proudly within the UK’s recommended Top 5 Sculptra clinics. Providing personalised care in a safe and professional environment under the care of a skilled medical team. Our expert team ensures high-quality treatments tailored to your individual needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

903 reviews

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No recent history of asking for reviews

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4.9

All reviews

(903)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

I highly recommend Kaizen and Dr. Richard Ashton

I highly recommend Kaizen and Dr Richard Ashton and can't praise them enough. I wanted a specialist dermatologist to examine a mole that to my untrained eye didn't look healthy. I was impressed by Dr Aston's expertise and experience and his patient care, from initial consultation, to performing the removal of the mole through to explaining the subsequent pathology lab report in layman's terms to me, which confirmed the necessity in having it removed. Two weeks later I returned to have the stitches taken out, and again Dr Ashton did a great job.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Listen and learn,

I had. Stopped applying the cream as I felt it was
finished but Dr Ashton explained I must continue for 2 more weeks. His next patient had the same condition so Dr Ashton gave me a live viva on the correct treatment.

4 November 2025
Unprompted review
Rated 4 out of 5 stars

Great

Great, knowledgable staff who tailor the treatments based on the individual needs. Would definitely recommend!

17 September 2025
Unprompted review
Rated 5 out of 5 stars

High recommended

I have started a course of Tixel and polynucleotides with Emma who clearly explained the process and aftercare requirements. Emma is always very welcoming and professional, I am looking forward to seeing the final results from the treatment.

I would not hesitate to recommend Kaizen, I have been a patient for a while now, the team are very friendly and I have continued to see great improvements to my skin.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Thank you to the entire staff at kaizen

Thank you to the entire staff at Kaizen, and especially to my amazing aesthetician, Danika Benny. You have truly helped me regain my confidence. It’s been an incredible eight months of laser hair removal sessions with you. You are always cheerful, attentive, and detail-oriented, making sure my skin gets the best possible care. I am so grateful for your professionalism and kindness, you are an absolute star!

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Expert and efficient.

Assessed very promptly, and given treatment at the same time by Dermatologist Dr Ashton. Clear and concise information given regarding the treatment options, with no pressure.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Lovely friendly staff

Lovely friendly staff. Very helpful and knowledgeable. I didn't feel at all pressured into making any hasty decisions. Everything was discussed and explained in a friendly manner and I'm confident that treatment will be safe and effective. I would highly recommend.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

So…first experience and I went for full…

So…first experience and I went for full works hydrofacial. Each step was explained and I it found relaxing and satisfying! My skin felt like it had the most amazing clean and feels and looks refreshed! A few days on and still looks brilliant! Thank you I’ll be back!

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I had the hydrfacial with Danielle and it was so relaxing and my skin feels incredible.
Highly recommend and will be back for sure.
Staff are knowledgeable, friendly and professional.
The clinic is clean, full of information and Welcoming.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Problem solved

Slightly intimidating entrance but once inside the staff were welcoming and competent. A consultation was easily arranged. On the day my relatively simple problem was identified and treated there and then professionally and in a friendly manner. Very satisfied.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service and professionalism

Great service and professionalism as always.
Recently started a course of Polynucleotides. Dr Victoria Wright explained the process fully. I did have some concerns but Dr Victoria put me at ease and I’m very happy I decided to take the plunge.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

I can’t rate KAIZEN clinic highly…

I can’t rate KAIZEN clinic highly enough.
We've been coming here for treatment over the past few years as we use to live in Dorset and we've recently moved to Devon which is now a 6hr, over 300 mile round trip. This is how much we trust the team at Kaizen
The whole team are so professional and welcoming.
We saw Dr Ashton and he is so knowledgeable, reassuring and has a wealth of experience in his field of work.
We highly recommend anyone to check out the website and the services they offer as they are the best around my miles, literally give the distance we travelled to visit the clinic.
You know you can trust them.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic clinic

Kaizen is always a great experience, the clinic is lovely and the team are really professional but also very friendly which puts you at ease. Emma, Lucy, and Charlotte have been amazing with my treatments, advising and guiding me through the full process smoothly. Thank you team x

7 August 2025
Unprompted review

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